ethical banking support when needed I was one of the first customer and ever since happy customer Hope they will get independent of Solaris bank in the near future.
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I did face difficulties in early stages but everything was resolved professionally by now. The idea and the impact behind the bank make me like it.
minimal, to-the-point design. Everything you need, nothing you don't. This is a 100% eco bank, so there is a curated Lifestyle section, which will never bother you tho. Fav features: live pockets to h... See more
Reliable, responsible and nice interface. 4 out of 5 stars only because there was trouble with sending me a new card once. Love the app, the design, funding options for social and environmental engage... See more
Company details
Written by the company
Mobile Banking trifft nachhaltige Finanzen. Tomorrow ist das erste mobile Girokonto mit positivem Impact. Unsere Kreditkarte schützt Bäume. Mit unseren Geldanlagen und Spar-Produkten förderst Du nachhaltige Branchen wie regenerative Energie, Bio-Landwi...
Contact info
Neuer Pferdemarkt 23, 20359, Hamburg, Germany
- hello@tomorrow.one
- tomorrow.one
4.4
Excellent
3K reviews
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AVOID at all costs
Was a customer for many years, until I recently had to update my phone number due to moving countries. I was surprised to have a pop-up in the app that asked me to 'submit evidence' as for why I was changing my number. Apparently, this is a new law. I replied that the reason was that I moved and my old number is no longer valid and submitted the pop-up. Shortly after, I received an email saying it is unfortunately not enough. I contacted customer support and explained that this was my work number, and that I do not have a contract with this number and my name on it. I was then told to submit a brief letter with stamp and signature from HR stating that my employer had provided me with this number. I obtained this as requested and submitted it. It was declined. I tried contacting customer service, yet the phone option in the app was NEVER available across countless occassions. I thus used the chat funciton. Acorss ONE HOUR, somebody requested I submit the same letter, again. I did. Lo and behold - I receive an email and the pop-up in the app again: the evidence I submitted was not accepted. Without ANY explanation as to why, or what else I could possibly do. In the meantime, I had submitted a complaint to them to which I just received an answer: they had not read my complaint AT ALL, instead only stated that I... yes. That I should submit a simple letter with stamp and signature from HR stating that this was indeed the number my employer had given me. I submitted it again - as per their request - to find an email stating that they cancelled my account. I. Am. Furious. I actually have real problems to solve in my life and this bank and their employees completely taking the piss is disgusting. Oh, what's more: I had been PAYING for my account all these years, only to find out that on their website, they promote a free account - for which I would have been eligible this entire time - if you have 500€ or more coming in every month. Why are existing customers forced into a paid option, and new customers are coerced by this offer? Highly recommend: STAY AWAY. Until recently I had been recommending Tomorrow, but jesus christ, their customer service is non-existent and catastrophic. Hope they go bankrupt so they stop cheating people out of their money, and worse: their TIME!
August 26, 2026
Unprompted review
ethical banking
ethical banking
support when needed
I was one of the first customer and ever since happy customer
Hope they will get independent of Solaris bank in the near future.
August 28, 2026
Banking with impact
I did face difficulties in early stages but everything was resolved professionally by now. The idea and the impact behind the bank make me like it.
August 17, 2026
One of the fastest and best overall…
One of the fastest and best overall banking applications
August 17, 2026
Reliable responsible banking
Reliable, responsible and nice interface. 4 out of 5 stars only because there was trouble with sending me a new card once. Love the app, the design, funding options for social and environmental engagements! Would definitely recommend. I was among the first cohort of users so been with tomorrow over 2 years...
June 20, 2026
the best bank
June 21, 2026
A bank that I actually like
The bank's features are similar to other neobanks, in that the app is fast + generally works well, there aren't charges to make transfers (no charges for anything really), support is good, there are savings features built in, and so on.
The thing that sets Tomorrow apart is the good it does (that you do, by extension, as a customer). They use your money for good, instead of, for example, dirty energy. There are constant fundraisers for projects around the world. I like that a lot.
June 14, 2026
The app is great and easy to manage
The app is great and easy to manage. Thanks for the work the stuff is doing. Easy green banking.
April 27, 2026
Very easy to use and very good ..
Very easy to use and very good ... Love the free pockets very practical
April 21, 2026
May use AI-assist with repliesRead more
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Support is terrible and this bank you need to have contact!
When you have a problem you cant call them they only have a chat bot what always says we will reply via email . This takes a long time
April 1, 2026
Reply from Tomorrow
Hi Alex,
we're there for you via email and in our live-chat. Please follow our bots' intructions to get to us humans :) We'll answer your request within 1-3 working days via e-mail and approximately 30minutes in our chat.
Phone support has proven to be much too inefficient for us at the moment, and we are confident that we can provide you with expert assistance through our preferred channels.
Best,
Your Tomorrow Support Team
Best online bank Germany
Easy to use , very user friendly, cute cards, EC intergration, straightforward to set up online, no incidents at all for 2yrs. + Mission and purpose backed
April 7, 2026
I transferred some months ago from my…
I transferred some months ago from my conservative bank. The improvements are substantial. I'm a very happy satisfied costumer!
April 6, 2026
Best banking experience ever
Best banking experience ever. Still in startup mode and some features are still missing, but sustainable and great user experience
April 3, 2026
INHUMANE ACCOUNT CLOSURE
INHUMANE ACCOUNT CLOSURE. after receipt of social benefits. apparently due to an active seizure which I had communicated to them is incorrect and they did nothing with that info, did not even try to find a solution with me nor inform me as a human "hey there's been recent activities in your account and it looks like you received social benefits so this is what we need before we close your account" NOPE just blatant account closure without empathy for the livelihood of a human. Zero star for it!
March 11, 2026
Unprompted review
Reply from Tomorrow
Hi Anna,
we discussed this at length with you.
Your closure was not sudden. You were asked to provide information, when you didn't respond to te request an ordinary account close had to be issued, you then had 2 months time to respond to our request, during which multiple reminders were sent.
When the 2 months notice period passed the acocunt had to be closed.
We sympathize, but if there are issues that need to be clarified and you cannot be reached via the agreed communication channel (email), we are not authorized to continue the business relationship.
We can also understand It’s easy to assume at first that the termination is related to your social benefits and the garnishment. However, you can trace the actual sequence of events leading to the termination by reviewing the many messages we sent you, to which you never replied.
You’re welcome to open a new account with us. We regret the circumstances surrounding your termination and the inconvenience this has caused you.
Best,
Your Tomorrow Team
Fake website-avoid
I ordered over a month ago. I never received the product and have tried on numerous times to contact the provider but to no avail. I can only presume this is a fake website so highly recommend avoiding at all cost.
January 14, 2026
Unprompted review
Reply from Tomorrow
Hi there,
you never received your card?
We are available for you via e-mail to support@tomorrow.one and in our chat, which you can find on our website and in your app.
When you haven't received your card you can still use your account; bank transfers, standing orders, direct debits and your virtual card are already up and running.
Why your card hasn't arrived can only be investigated by pur support members, so please get in touch.
Best,
Your Tomorrow Team
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