I needed some assistance with a voucher I had been gifted. I messaged wonderdays and a wonderful woman called Lizzie assisted me. She treated me with amazing customer service and kindness with what wa... See more
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WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
Contact info
United Kingdom
- 02071018839
- hello@wonderdays.co.uk
- www.wonderdays.co.uk
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Replied to 100% of negative reviews
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Quick Resonse
I was very impressed with the customer service at WonderDays. When I let them know that I had made a mistake in an email address for a voucher - they promptly cancelled the voucher (which had not already been activated) - and immediately sent another one. Very helpful and understanding. Jean Sept 2026
An awesome experience
Was given this experience as a gift. Cannot put into words how awesome it was to drive the car of my dream. Would highly recommend doing it. Was a great adrenaline rush
Great customer service
Had a query regarding a voucher.
It was dealt with in 30 minutes by Jess.
Fabulous customer service with minimal fuss.
Thank You
Great price
Great price, the experience is perfect for our 11 year old and the customer service is excellent as I had a query and they came back to me very quickly. 😊
Lizzie was efficient and took the…
Lizzie was efficient and took the stress away from me and my confused email addresses. thanks Lizzie!
Jess H was awesome
I could not find my vouchers in email and was panicing but Jess H was super helpful and completely resolved my query in less than an hour!! Excellent customer service, almost unheard of these days. Thank you so much Jess.
I had an issue with a voucher
I had an issue with a voucher, I contacted the company by email and was assisted by Lizzie, who was very understanding and efficient in getting everything sorted promptly
Always polite and quick response to my…
Always polite and quick response to my queries
As a life long Liverpool supporter from…
As a life long Liverpool supporter from as early as 1964 I have not been in the new stand and it was an unbelievable experience its absolutely amazing and until you get in there its hard to appreciate how big it really is i have had the pleasure of being in the old boot room and on the pitch when Roy Evans was manager touched the sign on the way on to the pitch and actually scored in the Kop end goal unfortunately without a keeper but it was still a life long achievement but although your not allowed on the pitch bow the pitch is like a carpet the staff were very helpful and knowledgeable would recommend the tour to any Liverpool fan one hundred percent
Lizzie was really amazing
Lizzie was really amazing, helpful and answered all my questions as well as provided a solution to my problem with my voucher. Top notch service provided! Thank you!
VR Spitfire experience was great fun…
VR Spitfire experience was great fun but the hour went so quickly.
I managed to take off and land crash do a roll and a loop and went through tower bridge as well as flying around 1940s England a great experience which I will do again hopefully fight some German pilots over France or the Channel. Great fun .
I needed some assistance with a voucher…
I needed some assistance with a voucher I had been gifted. I messaged wonderdays and a wonderful woman called Lizzie assisted me. She treated me with amazing customer service and kindness with what was quite a delicate and emotional request. Her customer service skills made the situation easier to deal with and the manner she dealt with me filled my heart with happiness. She truly is a wonderful human being and I was very grateful with how she handled my situation.
What excellent customer service is all about.
I had to extend a voucher - i emailed Wonderdays & within the hour Lizzie had replied & provided the extension so i could use the voucher. Swift & personable service, with great & friendly comms - this is what great customer service is, - thank you.
My experience relates to how Wonderdays…
My experience relates to how Wonderdays responded when we lost some experience vouchers bought 10 months previously.
No hassle, no annoying questions, no delays, just a very quick response (minutes) from Lizzie in customer support who located the purchase and resent the confirmation email and voucher codes. So helpful.
Excellent customer service
The experience is a gift for someone so this is more of a review of the customer service - particularly Lizzie. I was stupid enough to get mixed up and accidentally order twice. I emailed WonderDays as soon as I realised and Lizzie was excellent help, she sorted me a full refund for the accidental extra purchase with no hassle as all.
Hopefully my friend will like the gift, but it's also really reassuring that she can exchange to something else if she'd prefer.
Excellent customer service
Excellent customer service. Prompt response .
Redeeming a Voucher Code
I contacted Customer Service because I had lost my voucher code. Lizzie got back to me very quickly and was incredibly helpful throughout the process. After carrying out a few checks, she emailed me a new code promptly. Excellent customer service. Thank you.
Fantastic customer support
I was given vouchers as a gift and had a few queries. I wanted to use the vouchers the following day so receiving a response from the customer support team just minutes after emailing was fantastic. Lizzie was so helpful and polite, all of my questions were answered straight away and problems not only resolved but fully explained! The support was 10/10 and I'll definitely be booking with Wonderdays in the future because of it. Thank you!
Excellent customer service Lizzie was…
Excellent customer service Lizzie was amazing helping me with my issue 5 stars and highly recommend.
Great customer service
I had trouble booking my son’s experience and I talked to the amazing customer service that ended up extending the expiry date of the experience to give me more time to sort it out! Thanks to Lizzie for helping me with this
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