Winparts.se Reviews 

1,159
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

The world's most useless shipping company, UPS, is involved, you can be absolutely sure that the delivery will not be successful. But after almost two week of waiting and a lot of phone calls, t... See more

Company replied

Rated 5 out of 5 stars

Amazing there can be parts available for so many odd auxiliary spare parts. And great shipping too!

Rated 5 out of 5 stars

I was sent a broken package containing a container of motor oil. I called support that answered with no waiting time. Very understanding and great attitude. When I sent pictures later the same day I... See more

Company replied

Rated 4 out of 5 stars

Fast delivery and good quality products. Super low prices, everything went well only thing I wish for would be a message or mail that would have told me when the package had arrived, other then that l... See more

Company details

  1. Auto Parts Store
  2. Auto Accessories Wholesaler
  3. Brake Shop
  4. Car Accessories Store
  5. Car Battery Store
  6. Tuning Automobile

Written by the company

Winparts är den ledande online-specialisten för bildelar i Europa. Med vårt omfattande sortiment gör vi allt vi kan för att hjälpa så många människor som möjligt att hålla sina fordon i rörelse. Varje dag arbetar vi med att utöka vårt sortiment så att vi kan erbjuda ännu mer till våra kunder. Genom att i stort sett utföra alla arbetsmoment internt kan vi garantera snabb leverans. Dessutom har vi en kunnig hjälpdesk som gärna hjälper dig med alla dina frågor. På Winparts tror vi att kvalitet och tillgänglighet kan gå hand i hand. Därför engagerar vi oss för pålitliga bildelar till ett överkomligt pris. Förutom originalbildelar erbjuder vi också så kallade eftermarknadsdelar, equiparts och produkter från vårt eget varumärke, Winparts GO!. Upptäck själv bekvämligheten med högkvalitativa bildelar till ett överkomligt pris hos Winparts!


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3.9

Great

TrustScore 4 out of 5

1K reviews

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3.9

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(1,159)

86 reviews in the last 12 months

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Rated 2 out of 5 stars

The world's most useless shipping…

The world's most useless shipping company, UPS, is involved, you can be absolutely sure that the delivery will not be successful.

But after almost two week of waiting and a lot of phone calls, the package finally arrived at a pickup location (which is 80 km car drive from my home)
The package is of course badly damaged and has large holes, which makes you immediately suspect that something inside is defective.
Once unpacked at home, the contents seem to have miraculously survived, now it remains to be seen if the part really fits the car (which it should according to the website)

July 28, 2026
Unprompted review
Winparts.se logo

Reply from Winparts.se

Dear Peter,

Thank you for your review.

I can completely imagine that this was very frustrating. I also don't understand why it was delivered so far away from your house. They should always deliver it to the one closest to you unless they perhaps forgot to deliver it there.

The reason why your order was delayed so much is because we normally ship by plane. Due to some technical difficulties we aren't able to ship by plane at the moment (since July). Because of that, your order was likely shipped by truck which takes a significant longer time. We are very sorry for this and we are still working on a fix.

We aim to offer you shorter delivery times again in the future.

Kind regards,

Niels

Rated 1 out of 5 stars

WORSE SERVICE EVER!

WORSE SERVICE EVER!!
Bought a alternator with core cost which can been paid back when send in old one. But clearlythey don't want do that and keep the money for the core. For on website you can't fill in return, email 3 different times with no results for all return request been declined. The call them, solution was do a normal return, but again declined. Call again and solution was the same. Been mechanic for many years and never ever seen a more worse and complicated return system. Plus now it's have went over 14 day so saw you could just get a s...y gift card. Will never buy from winparts again,privat and business.

May 20, 2026
Unprompted review
Winparts.se logo

Reply from Winparts.se

Dear Daniel,

Thank you for your review. We are very sorry to hear about the frustration you experienced regarding the core charge refund for your alternator. Our sincere apologies for the trouble.

It is absolutely not our intention to keep your core charge money. We checked your order WP226-0519135 in our system, but we could not find an active or completed return request for the old part. We understand from your message that you tried to log it multiple times and spoke with our customer service. It seems something went wrong in the process or communication, which caused a lot of unnecessary stress.

Since you did try to contact us within the time frame, we do not want you to end up with just a gift card. We want to look into this manually and help you return the core properly.

Could you please send an email directly to reviews@winparts.nl with your order number WP226-0519135 and a brief description of your complaint?Once we receive your email, we will look into the situation and will try to find a proper solution for this.

Kind regards,

Zoë

Rated 1 out of 5 stars

This was the by far worst company I…

This was the by far worst company I have ever done buisness with!! Btw UPS sucks!

April 22, 2026
Unprompted review
Winparts.se logo

Reply from Winparts.se

Dear Robert,

We are very sorry to hear about your negative experience and the issues you've encountered with the delivery by UPS. This is certainly not the level of service we aim to provide.

To investigate exactly what went wrong with your shipment and how we can resolve this for you, we would like to look into your order details. Unfortunately, we cannot find your order based on your review name.

Could you please send your order number to reviews@winparts.nl? Once we have this information, we will look into the situation with UPS immediately.

Best regards,
Thirsa

Rated 5 out of 5 stars

Terrible They helped customer ser



Thank you for your help. 2026.03.18

March 6, 2026
Unprompted review
Winparts.se logo

Reply from Winparts.se

Dear customer,

Thank you for bringing this to our attention. We sincerely apologize for the lack of communication you’ve experienced.
After looking into your case, we have good news: your order was processed correctly and has already been shipped. It is currently waiting for you at a local pickup point.

The reason you didn't receive any updates is likely due to a typo in the email address provided during checkout, as we noticed two accounts with slightly different addresses at your location. We also apologize if our support team hasn't reached you yet.

Please send an email to reviews@winparts.nl with your name and address. We will immediately provide you with the tracking link and the pickup location so you can collect your parcel today.

Kind regards,
Thirsa

Rated 5 out of 5 stars

Positively surprised

Website functionality and design is not the best but they are extremely good at keeping delivery time promises. Real good prices and fast shipping.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

This is super

This is super ,
Car parts category is my addiction, ive made orders all over the world (literally), win parts has the largest sortiments, compare two parts , same quality and same manufacturer on WinParts it’s cheaper , and delivery thats incomparable , they are located in neatherlands, im located in sweden , even when i order from sweden within the country i get it after a week , WINPARTS always 4 DAYS as Maximum,
I hope it stays like this .

December 12, 2025
Unprompted review
Rated 4 out of 5 stars

Fast delivery and good quality products.

Fast delivery and good quality products. Super low prices, everything went well only thing I wish for would be a message or mail that would have told me when the package had arrived, other then that like I described hole in one!

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

Looong delivery time

Long delivery time. Website promised two days. Parts missing when finally delivered. When came to speak about compensation the mail conversation goes dead.
Had to contact them several times to get the missing parts sent.
Horrible, AVOID!

May 31, 2024
Unprompted review
Rated 3 out of 5 stars

I was a bit worried reading some of the…

Update: Promised eurobonus points which have not been credited despite contact.

I was a bit worried reading some of the negative comments, but my experience with WinParts was flawless. They had the best prices (aside from the expensive shipping) but they delivered as promised and products were as described. Would use them again,

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

The mix of winparts + UPS = total garbage. Do not recommend

So, have had them in mind for a while. Went to a couple of sites to compare prices and winparts was 10:- higher, but decided to give them a try, since when I went to pay, it said that the products were going to be delivered in max two days, no later than friday! So of course they did not arrive on friday, crap, they didnt even leave the warehouse till sunday and they use UPS ( which normally is pretty good, at least in the US ) so I get a text from UPS that they have picked up my order and that it will leave on monday. Well, the order did not get here till thursday WEEK AFTER and not after being home on that thursday and getting a text from UPS that they tried to deliver the products but nobody was home. Which was a huge lie, I was home all day, because I had a sick kid. So, lesson learned, never again. Total crap.

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

Wrong info and wrong part

Ordered a luggage mat /car mat to my Huyndai Bayon,
The text said that it was exactly for my car but when it came it was much too big.
I didn’t see that until after 2 weeks, I was away and couldn’t test befire that since the delivery took longer time then promised.
When I emailed Winparts they only appologised with no action.
Have asked them to take away the text that says the mat is for a Huyndai Bayon but no action from them.

October 26, 2023
Unprompted review
Rated 2 out of 5 stars

I'm not happy with the service

I'm not happy with the service. When I bought the item it said that it would come the day after. That was a lie. It came 2 days after and that made me miss a day of my vacation. It also came later than the expected delivery time.

The customer service isn't it much better, I contacted them regarding that issue and their answe was "well, yeah I said to my colleagues several times to change that thing on the website that says that the delivery is the day after, but it takes time to change". Very unprofessional.

Definetally cheaper than other websites but thinking that I lost 1 day of vacation because of their "fake fast delivery", it wasn't really worth.

August 2, 2023
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej,
Tack för din recension!
Vanligtvis tar det 2-6 vardagar att leverera beställningar till Sverige.

Vänligen,
Winparts.se

Rated 3 out of 5 stars

The site was ok and price to

The site was ok and price to. But they use UPS as delivery and they messed up real bad and deliver my package 4 days early then they should so some one stole the package because i was on vacation with family. So never again if the use UPS!

July 4, 2023
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej Kenny, tyvärr har vi lite inflytande på vad som händer efter det att vi har lämnat över beställningen till speditören men vi ber om ursäkt för detta.

Kundtjänst nås på: 08 446 81 232
info@winparts.se
Med Vänliga Hälsningar,
Winparts.se

Rated 5 out of 5 stars

Great service

Very fast shipping and excellent delivery by UPS, good prices and i surely will shop there again.

October 3, 2022
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej Anders,
Tack för din recension!
Vad roligt att höra att du är nöjd med vår service.

Vänligen,
Winparts.se

Rated 3 out of 5 stars

Package delayed, brittle items sent with zero cushioning.

Bought four spark plugs for my motorbike, website showed 2-3 days delivery time, but in real life they arrived after one week, so double as long than what was expected. Had plans to work on the bike during the weekend, but had to postpone them because of the delay.

Carton that plugs arrived inside had no cushioning material inside what so ever. ZERO. Contents where simply bouncing inside. Two plugs out of four where outside their packaging boxes already (package got crushed during transportation), and were hitting each other freely. Spark plugs are brittle item.
I bought expensive ones (Iridium), it was painful to look at the disregard for the customers items. Person that handled my order should really hate his job and the company he works at.
I have not installed the plugs on the bike yet, so hopefully they work. Got pictures of the package as an evidence, in case plugs will be defective when installed on the bike.
First time customer. Will I come back? Hardly, first impression was not a good one.
Please provide more realistic delivery times, I made this purchase solely based on estimated delivery time. There were places with cheaper item cost, but longer delivery.
Please improve your packaging routines. Adding small piece of bubble/paper wrap doesn't cost a fortune or take a long time, but it would have made significant difference to the state my package arrived at.
Update: plugs work as they should after installation. Still, they should have been packaged better to avoid unnecessary risks during transportation.

March 31, 2022
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej Almantas!

Vad tråkigt att läsa, ta gärna kontakt med oss så att vi kan se vad vi kan göra åt dig!

Önskar en trevlig dag!

Kundtjänst nås på: 08 446 81 232
info@winparts.se
Med Vänliga Hälsningar,
Winparts.se

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