I ordered a flip-chart. They said it would arrive in two days. It arrived after 3 weeks, destroyed. Viking gave me a new one, and I got my money back for the inconvenience. The service and error-solvi... See more
Company replied
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I ordered a flip-chart. They said it would arrive in two days. It arrived after 3 weeks, destroyed. Viking gave me a new one, and I got my money back for the inconvenience. The service and error-solvi... See more
Company replied
Sfter placing an order something went wrong (payed, but no confirmed order). After calling two times the money was rewired back to my account. I placed a new order, this time all went perfectly and th... See more
Company replied
I ordered a Samsonite bag from Viking on 20 February, and the expected delivery date was 23 February. After the delivery date passed, I called them three times. Each time I was told there w... See more
Company replied
The delivery was quick. All items that were delivered was on point according to my order list. Indeed, very efficient! Thank you Viking!
Company replied
Waar u ook werkt en wat u ook doet – we staan voor u klaar! Als toonaangevende expert op het gebied van passende werkplekken, weten we heel goed dat onze manier van werken de afgelopen jaren is veranderd. Al vanaf 1960 lopen wij voorop bij de transformatie van werkplekken. In 1990 begonnen we als in Europa met het helpen van bedrijven bij hun overgang van papier naar computer, en nu staan we met twee voeten in het nieuwe tijdperk van hybride werken. Wij willen u met onze uitgebreide ervaring helpen uw bedrijf te verbeteren! Een werkomgeving die voortdurend in beweging is, heeft ons altijd geïnspireerd om verandering te omarmen. Wij houden voortdurend scherp de behoeften en vereisten van onze klanten in het oog. Als omnichannel-bedrijf hebben wij voor elk bedrijf de juiste oplossing in huis. Bent u een start-up en weet u nog niet wat u nodig heeft? Wij helpen u graag op weg! Staat u aan het hoofd van een groot bedrijf dat maandelijks veel producten nodig heeft? Wij staan voor u klaar! Sinds november 2021 zijn wij onderdeel geworden van RAJA Group. RAJA Group, actief in 19 Europese landen met 3.000 werknemers, geldt als Europa’s grootste distributeur van verpakkingen en speelt een belangrijke rol op de markt van kantoorbenodigdheden en -meubilair. Deze stap versterkt onze positie op de markt en geeft ons een goede uitgangspositie voor de toekomst. Het markeert een nieuwe mijlpaal in onze reis naar een modernere en toekomstbestendigere formule voor al uw werkplekoplossingen
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Columbusweg 33, 5928 LA, Venlo, Netherlands
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Quick delivery of a quite hard to find product. Quality of the product was really good!
Reply from Viking Nederland
I ordered a flip-chart. They said it would arrive in two days. It arrived after 3 weeks, destroyed. Viking gave me a new one, and I got my money back for the inconvenience. The service and error-solving sets an example for other companies. I changed my review from 1 star to 5 stars. Great customer service! and my new flip-chart works just fine :)
Reply from Viking Nederland
How a simple delivery is delayed for days so that it arrives after I needed it.
Reply from Viking Nederland
The delivery was quick. All items that were delivered was on point according to my order list.
Indeed, very efficient!
Thank you Viking!
Reply from Viking Nederland
I ordered plotter paper (61 cm x 50 m 80 g/m²). It was delivered fast, great quality and well packed.
Reply from Viking Nederland
Sfter placing an order something went wrong (payed, but no confirmed order). After calling two times the money was rewired back to my account. I placed a new order, this time all went perfectly and the product arrived today. After the mishap in the beginning, i must say that all was handled professionally. Trust in Viking.
Reply from Viking Nederland
Just a fast and accurate delivery.
This is what you want when you place an order.
Great products.
Reply from Viking Nederland
Super quick at responding and solving a problem. Great service, thank you!
Reply from Viking Nederland
Arrived fast, was cheap and exactly what I had ordered. Great experience and would recommend!
Reply from Viking Nederland
we always find what we're looking for, our customer relations manager is always provide the support we needed, always on time&to the point .
Reply from Viking Nederland
Very easy and straightforward ordering process. Quality materials. Will use again.
Reply from Viking Nederland
I ordered a Samsonite bag from Viking on 20 February, and the expected delivery date was 23 February.
After the delivery date passed, I called them three times. Each time I was told there was a technical issue and that the delivery might be delayed. However, I did not receive any clear update about the status of my order.
Their tracking system is very poor. It seems customers cannot properly track their parcels, as there were no tracking updates available at all.
Finally, after 16 days, I received an email stating that they were not able to deliver the order.
I hope they at least return my payment promptly.
Overall, I am very disappointed with their service and will likely avoid ordering from this site again.
Reply from Viking Nederland
Next day delivery is a lie even if the product is in stock. I had an important package to send with a product from them and now im in trouble because of false promise.
Reply from Viking Nederland
Reply from Viking Nederland
Reply from Viking Nederland
It was very professional, efficient and customer focused. Thank you very much!
Reply from Viking Nederland
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