A super bad experience with no end
One of the worst experience ever!
The staff in the shop in Oslo are rude with a bad attitude, it seems like you go to the shop to disturb them, they do not see you as a customer that bring money but they see you like an enemy.
I went on their webpage because I wanted to buy something for my company, on the webpage all the things I needed were marked as "in store" but when I went to the store most of the thing I needed were not available and when I asked about it to the staff they answered to me in a rude way when they told me that the "available in store" is referred to the Swedish store (I was on the Norwegian website of Oslo's store), they could say sorry and explain the situation.
I was positive and I wanted to give another chance so I ordered the rest of the things I needed online: They sent my order in 6 separate order which were arriving not at the same time and not even in the same day but not just that, 2 items were damaged and one package did not arrive at all, the company they use is also very bad in delivering, yes I am talking about Bring!
After one week I saw that the last package was still at Bring terminal and was not moving at all, of course, I contacted Bring and Tingstad.
At Bring they told me to contact Tingstad and ask to resend the Item that they lost, I contacted Tingstad but I did not want they to resend the lost Item again because this Item, I knew, that vas available in the store in Oslo so I told Tingstad that I would prefer to collect the item at the store.
When I went to the store I waited several minute at the info desk, no one was there so I went to look for them, they were in the storage room, when I told that no one was in the store I got the same rudeness that I experienced previously.
After a lot of emails back and forward we agreed that I will get a discount on the damaged products and a refund of the undelivered items, so many days are passed and I did NOT received any money back, I strongly advice to thing a googol times before using Tingstad. I am just wasting money and a lot of time thanks to this appalling company.
December 11, 2020
Unprompted review