No nonsense, reasonably straight forward in using savings account. Notified when interest rates change. New accounts relatively easy to set up and rates, whilst not the highest, are competitive on the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Getting to where I wanted to be was not great but once I was able to speak to a person they were helpful but non commital which made the experience not so great. Overall the person was friendly and po... See more
1) being able to fully understand the representative on the phone 2) she was very helpful and patient 3) at no point on the menu when you first call does it say to speak to someone
A lovely lady called Lindsay was so courteous, knowledgeable and friendly, explaining everything in detail, confirmed my understanding and really went that extra mile. This lady made it a pleasure to... See more
Company details
Written by the company
Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard. Tesco Bank is a trading name of Barclays Bank UK PLC.
Personal Loans
Written by the company
- Looking to buy a car, make home improvements or get on top of your finances? Discover how our loans could help you. Subject to status.
Contact info
2 South Gyle Crescent, EH12 9FQ, Edinburgh, United Kingdom
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com
Credit Cards
4.3
Excellent
54K reviews
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Very helpful quickly resolved issues
July 23, 2026
Just really good service.
July 23, 2026
Answered telephone call quickly.Lady on…
Answered telephone call quickly.Lady on the other end was polite, helpful and knowledgeable about the product I was phoning about.
July 22, 2026
Tesco Bank loan process
Phone call to Amy the customer service person whom I spoke to was very good, she was so helpful, pleasant, polite and Informative. She made every step of the process very clear and so simple to understand.
July 22, 2026
They do not take into account loans…
They do not take into account loans that you have never missed a payment.loans that you have paid up on the past
July 22, 2026
Easy to understand English speaking…
Easy to understand English speaking person on phone.
Query dealt with quickly and efficiently
July 22, 2026
Getting information about my query
July 22, 2026
Satisfied with the overall experience…
Satisfied with the overall experience of applying for a loan
July 22, 2026
I just wanted to move the balance from…
I just wanted to move the balance from one account to the other that I have but failed miserably, I also wanted to link my account to my Nat west current account also failed miserably
July 22, 2026
Very easy to deal with
Very easy to deal with. Clear information about what was happening and was able to deal with my query
July 22, 2026
Sorted a tricky problem.
July 22, 2026
Tesco bank are always happy to help if …
Tesco bank are always happy to help if contact them very proffesional
July 22, 2026
The personal touch
I needed help in the application process and I was able to access that. I spoke to a person who was friendly and efficient.
July 22, 2026
Easy to use and navigate
Easy to use and navigate, clear detail quick service and decision.
July 22, 2026
Interest not as advertised
They advertise low interest, yet almost doubled it.
Be careful, as I was stupid enough not to notice it went from 6.6 to 11. percent
The application and getting the loan was very easy to do; very straightforward and quick.
I have a very good credit score 650, own my home without any mortgage to pay, I work for a very well-known company with excellent job security, yet got stung for 11 percent interest instead of the 6 percent, I feel like I’ve been scammed and played by Tesco and should of returned the loan and gone elsewhere. Very disappointed in Tesco to say the least. I would of highly recommended them if they had not changed the interest ?????
July 22, 2026
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