The product I selected was the same that gave me over 15yrs of constant service and this was a replacement, I am very happy with the the one that has arrived, it is the same quality and excellent valu... See more
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Item has arrived broken, the shop is not respecting return telling that I have not checked the pack up on arrival even if from outside everything looked good. Booked delivery with appointment, courie... See more
I purchased a washer, dryer, and refrigerator for delivery and installation. The website said that everything would arrive and be installed by July 29 at our house. BRT delivered the products to Eko... See more
Servizio efficiente e personale gentile
Company details
Information provided by various external sources
Tekworld.it fondata nel 2008, è una società specializzata nella vendita di prodotti di Informatica, Elettronica, Elettrodomestici, Giochi e Telefonia su tutto il territorio italiano. Siamo in grado di assicurare ai nostri clienti il miglior prezzo disponibile al momento sul mercato ed una grande varietà e disponibilità di prodotti high-tech, grazie ad un catalogo di oltre 20.000 articoli. Le continue promozioni dedicate agli utenti registrati aggiungono inoltre ulteriori possibilità di risparmio. Tekworld offre un servizio a 360°: dai consigli pre-vendita per scegliere il prodotto giusto all’assistenza post-vendita in caso di problemi. Tekworld offre infine un’ampia gamma di servizi accessori per l’esperienza d’acquisto del cliente: configuratore PC , installazione, ritiro dell’usato e consegna su appuntamento.
Contact info
Via Strada Nona 23Q, 35129, Padova, Italy
- 049 7966349
- info@tekworld.freshdesk.com
- www.tekworld.it
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 1 week
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Disgusting company
Item has arrived broken, the shop is not respecting return telling that I have not checked the pack up on arrival even if from outside everything looked good.
Booked delivery with appointment, courier has not respected booking and just showed up when was at work, it happened for 2 days in a row, finally managed to get the item delivered on the 3rd day just to discover that the washing machine has one foot broken. Avoid if you don't want to be disappointed.
I purchased a washing machine and it…
I purchased a washing machine and it never came. I'm asking for my money back now. The truth is that either the washing machine doesn't really exist or they are too lazy and don't want to work to deliver it to me. I paid for the shipping as well. Garbage business
I ordered an oven
I ordered an oven, they emailed 3 weeks later saying out of stock, then it was supposedly shipped and from that moment, tekworld never responded to me again. No refund, no email, no oven.
Would not recommend.
All round impressive service
I bought an induction hob from Tekworld, at a good price. It was delivered intact on the promised day, well packaged on a pallet. Their communications have been good. With other companies, one often receives endless thinly disguised marketing emails confirming your order, thanking you for your order, offering discounts on other purchases etc. None of that with Tekworld, to the point that I became concerned and contacted the help desk. A very rapid reply was forthcoming, with the information I needed. I wholeheartedly recommend.
Excellent!!!
The product I selected was the same that gave me over 15yrs of constant service and this was a replacement, I am very happy with the the one that has arrived, it is the same quality and excellent value. The delivery was very fast and ordering was also very easy.
Engaged Customer Service, Poor Policies, Even Worse Shipping
I purchased a washer, dryer, and refrigerator for delivery and installation. The website said that everything would arrive and be installed by July 29 at our house. BRT delivered the products to Ekotruck for last mile delivery on July 24. It then took 8 emails and at least as many phone calls to finally get the products delivered to our house on August 9. Every time I would talk to Tekworld or Ekotruck the story would change on when the products would be delivered. Once they were finally delivered, the dryer was broken. I messaged Tekworld who said they would refund the dryer and 1/6 of the cost of the shipping because they didn't have the dryer any more. They wouldn't even refund a third of the shipping cost, no offer of compensation for the headache, no offer to provide a different dryer. The good part was that their customer service was responsive throughout the process and the refund was prompt. This is why I'm giving 3 stars instead of less. Will use a different company in the future though.
Thanks guys.. the product arrived safety God bless
Everything went well.... thanks guys appreciate the effort and the good job God bless
Reply from Tekworld.it
I ordered my items on the 8th July
I ordered my items on the 8th July
The delivery was promised in 3 to 5 days
It's the 29th of July and I'm still waiting???
Overly complicated/ Poor quality
The dryer is overly complicated and poor quality. The Avvio/Pausa button doesn't function properly. When I push the cheap plastic where the button is, nothing happens. There is no reason a dryer needs 15 settings. There is no reason a dryer needs wifi. Connecting to wifi was difficult. Take a lesson from better and more successful companies. Customers want easy to use machines that are reliable. You need only a few settings and buttons that work when you push them. I do not recommend this product.
Affidabilità. Precisione. Convenienza.
Sito user friendly. Consegna nei tempi. Ottimo rapporto value for money.
Reply from Tekworld.it
Prezzo da Black Friday.
Prezzo da Black Friday.
Risposte immediate.
Assistenza Top.
5 stelle meritatissime
Reply from Tekworld.it
Very good customer care
Very good customer care, specifically dealing with the courier rather than expecting me to.
Reply from Tekworld.it
ordered and my purchase arrived quickly…
ordered and my purchase arrived quickly and packed well. No problems
Reply from Tekworld.it
Good site long shipment
Good site, poor updates on the order and long shipping timing.
Corriere disponibile e gentile
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