Spreadshirt North America Reviews 

16,609
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 322 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product quality, noting good materials and vibrant colors that match online descriptions. Many find the items well-made, comfortable, and visually appealing, with graphics often described as crisp and accurate. People frequently express overall satisfaction, often returning for more items. However, some customers encountered delivery issues, with packages arriving late or not at all, and difficulties tracking orders. A few people also experienced unresponsive customer service, reporting unanswered messages or unhelpful interactions. Additionally, some reviewers mentioned specific product concerns like print quality imperfections, sizing discrepancies, or material thinness.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the great image quality on bulk orders, the... See more

Quality

People report positive experiences with quality, with many reviewers praising the good quality of shirts,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing significant frustration over... See more

Order

Clients share ambiguous opinions on order, with many expressing significant frustration over delayed or... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The hats we had made had good quality materials, but the print quality could have been a bit better. Specifically, color accuracy could have been improved and there is a small (unnoticeable at convers... See more

Rated 5 out of 5 stars

After placing several orders with Spreadshirt over the past few weeks, I’ve been consistently happy with the quality and service. In one recent order, a t-shirt arrived with a slightly misaligned imag... See more

Rated 5 out of 5 stars

Product is great but we had some issues with the black print not really showing up well on the navy shirt but that was the only option. I emailed seller just to give them feedback and immediately they... See more

Rated 5 out of 5 stars

The native sunburst t-shirt is absolutely awesome it fits well and looks great! I hope you keep it in stock because I like it so much that I'm thinking about buying another one just like it from you t... See more


Company details

  1. Clothing Store

Written by the company

Quickly and easily create a customized product with personal text, photos, or designs.

Your One-Stop-Shop for Customized Products

Written by the company

Your products, your way
Over 15 years of experience makes Spreadshirt an industry leader in custom gear. Choose from over 5 million designs and capitalize on up to 70% savings. There’s even a 30-day return policy. Best of all, you have 100% creative control, allowing you to design your picture-perfect gear.

Satisfaction Guaranteed

Shirt doesn’t fit? Send it back within 30 days!

No hassle exchanges within 30 days of the order date. Exchange your order or get store credit credit for your next order. Refunding the purchase price is also possible as long as you didn’t customize the product yourself. To initiate a return, simply reach out to our helpful and knowledgeable Service Team.

Contact info

3.9

Great

TrustScore 4 out of 5

17K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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3.9

All reviews

(16,609)

440 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement shirt awesomeness!

We had a tshirt that the background was inadvertently left in and the rep (Sivuyile Matsha) I worked with was able to customize the replacement shirt and get it shipped off and delivered within 1 week's time at no additional cost. Great customer service!

July 14, 2026
Rated 1 out of 5 stars

I Will newer buy t-shirts from this…

I Will newer buy t-shirts from this Company again, the sizes are too small👎🏼👎🏼

July 3, 2026
Spreadshirt North America logo

Reply from Spreadshirt North America

Dear Jakob, thank you for your review.

We are sorry to hear that the sizes did not meet your expectations. 

We will contact you directly by email to help resolve your issue.

Best regards,
Nina from Spreadshirt

Rated 1 out of 5 stars

Order still hasn’t arrived

I have been waiting for over a week since the quoted delivery date. This is a gift for a friend that is leaving the country and it does not look like it will arrive in time for them leaving, even though it was ordered with plenty of time.

July 1, 2026
Spreadshirt North America logo

Reply from Spreadshirt North America

Hello Gus, thank you for your review.

We’re sorry for the inconvenience caused by the delayed delivery. 

We’ve just sent you an email and are here to assist you further.

Best regards,
Nina from Spreadshirt

Rated 1 out of 5 stars

Shirt spread has the worst shipping…

Shirt spread has the worst shipping service ever. Every order comes late and and it's always a pain in the ass. My order endes up in Irvine and I'm no where near there. Do not use this company. Horrible. #ShirtSpreadSucks you didn't take care of this order and let me be clear this order never arrived so correct yourself. Nothing ever arrived late or on time. This was supposed to be a present for someone and I leave tomorrow. All this for nothing. Still haven't gotten my refund. Its been 2 days. Although I was provided a time frame, I still have to deal with the inconvenience of not having that money. Also your reply conveys that something was taken care of on shirtspreads part and that is completely misleading. Shirtspread did not take care of anything. I still do not have my money or my products.

June 26, 2026
Unprompted review
Spreadshirt North America logo

Reply from Spreadshirt North America

We've sent you a separate email to quickly resolve this matter. We're incredibly sorry for the inconvenience.

Rated 1 out of 5 stars

Never received my order

Never received my order.
Stuck at a Maersk Facility. The service from Spreadshirt was exceptionally bad. Took long time for them to process a refund. Still awaiting the refund. Yet they asked for a review.

June 30, 2026
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Reply from Spreadshirt North America

Dear René, thank you for your review.

We’re sorry for the disappointing experience

Thank you for contacting our customer service to resolve this. The refund is being processed and will soon be in your bank account. 

For any questions, please contact us again.

Best regards, 
Nina from Spreadshirt

Rated 1 out of 5 stars

I have not yet received my package…

I have not yet received my package which was due to be delivered the 17th of June. Today is the 30th of june. I can’t get in touch with spreadshirt and I’m getting tired. Very bad service.

June 29, 2026
Spreadshirt North America logo

Reply from Spreadshirt North America

Dear Julie, thank you for your review.

We are very sorry for the inconvenience and that your package has not arrived as expected.

We will contact you via email to offer you the best help.

Best regards,
Nina from Spreadshirt

Rated 1 out of 5 stars

My package was supposed to arrive…

My package was supposed to arrive between 12th and 16th of june. But I have not received it, I contacted spreadshirt a couple of times and they do not respond to my messages, however they keep on sending me these requests to rate my experience, so I hereby rate Them 1 star.

June 29, 2026
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Reply from Spreadshirt North America

Hello Jesper, thank you for your review.

We sincerely apologize that your package has not arrived and that the wait for a response from our service team has been too long.

We hope that the offered solution met your expectations, and we remain at your disposal for any other questions.

Best regards, 
Nina from Spreadshirt

Rated 2 out of 5 stars

I have never received my packet

I have never received my packet
Inge Thuesen

June 27, 2026
Spreadshirt North America logo

Reply from Spreadshirt North America

Hello Inge, thank you for your review.

We're sorry to hear that you haven't received your package yet. 

We can see that it is already out for delivery and we hope that you will receive it very soon.

If you have any problems, please feel free to contact us - we are ready to help.

Best regards,
Nina from Spreadshirt

Rated 1 out of 5 stars

Spreadshirt asked me to tell about my…

Spreadshirt asked me to tell about my experience.
Well - my experience is, that I haven’t received my item 😢!
Roger over!

June 27, 2026
Spreadshirt North America logo

Reply from Spreadshirt North America

Hello Ulla, thank you for your review.

We're very sorry to hear that you haven't received your item yet. 

We have just sent you an email with information about the delivery - it appears your order is still in transit but should be delivered soon. Please reply if you need further assistance.

Best regards,
Nina from Spreadshirt

Rated 1 out of 5 stars

Horrible company

Horrible company, impossible to get in contact with or trace the package. Say they’ll send it 3 weeks after ordering and it’s been 6 now. Their support isn’t very helpful, bad English, hangs up when asked where the package is. Do not recommend using Spreadshirt!

June 26, 2026
Spreadshirt North America logo

Reply from Spreadshirt North America

Dear Anne,

We’re very sorry to hear about your experience and understand your frustration regarding the delay and communication issues.

We would like to look into this further and help resolve the situation for you. Our team will contact you directly by email to review your order and provide you with a suitable solution as soon as possible.

Thank you for your feedback!

Kind regards,

Lyra-Spreadshirt

Rated 1 out of 5 stars

Long overdue

Long overdue. 20 days with no handling in to the transporter, Only a label created. When I asked, why not shipped, AI reply that it was and I should check my address information. I can now see on the tracker, that it was only handed now after I asked. No apology, no contact - my child not existed for their own designed t-shirts now... Such poor service, looked good and trustworthy : (

June 26, 2026
Spreadshirt North America logo

Reply from Spreadshirt North America

Hello Linda, thank you for your review.

We're very sorry for the long delay and the lack of communication regarding your order. 

We have now sent you an email and remain at your disposal for any questions.

Best regards, 
Nina from Spreadshirt

Rated 1 out of 5 stars

My order was expected to arrive on 17th…

My order was expected to arrive on 17th June, but as of 29th June, it still has not been delivered. None of my messages regarding the status of the order were answered. Eventually, I had to call and inform them that I no longer needed the order, as the intended recipient had left the country. This was truly disappointing, as I had trusted their service. Per my request, they agreed to refund my payment.

June 26, 2026
Spreadshirt North America logo

Reply from Spreadshirt North America

Hello Maryam, thank you for your review.

We're very sorry that your order has not arrived and that you haven't received a response yet. 

I can see that your complaint has already been resolved – we hope the solution provided meets your expectations.

Best regards, 
Nina from Spreadshirt

Rated 3 out of 5 stars

It took very long time to receiver my…

It took very long time to receiver my order. It was lost.
I have now got my order after 3 weeks.
During the waiting time I have written with the firm several times. I’ve had to be patient.
But I am satisfied with my order.

June 26, 2026
Spreadshirt North America logo

Reply from Spreadshirt North America

Dear Susanne, thank you for your review.

We are sorry that your order took so long to arrive and for the inconvenience this caused. 

We appreciate your patience and are glad to hear that you are satisfied with your order in the end.

If you need any further help, we are here to assist.

Best regards, 
Nina from Spreadshirt

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