Skeidar Reviews 

The online shopping and payment system is User friendly, completely satisfied.

Im waiting for sofa already more than 10 weeks and still havent got it

We bought a Monaco Lux corner sofa for 24,000 NOK, delivered in May 2026. After only a few months of normal family use with children, the seat sank. Underneath, the wooden rail holding the springs had cracked at a spring clip.

We filed a claim with photos and full documentation. Skeidar rejected it without an inspection, calling it “mechanical damage” rather than a production fault. We have asked for a reassessment and a technician inspection.

A sofa at this price should withstand normal use in a home with children for more than a few months. We’re disappointed with both the quality and the way the claim was handled. If you have kids, I’d recommend checking the frame quality carefully before buying a sofa here, or considering other stores.

Veldig bar systemet angående bestilling med leveringstid.

Very helpful. Easy to come in touch with

We are happy with the service we got from Mirza regarding our return.

Very happy with the customer service I have received from Mirza :)

Very happy with bed I have bought in Skeidar, as well as customer service I have received from Mirza :)

Customer service representative quickly assisted in my request. Thanks!

Nice support on the web site.
Thanks Mirza

Nice assistance. Thank you Mirza.

We had a problem with the overmadrass we ordered, and we spoke with Magnus about it. He fixed the issue quickly and professionally.
Very good service and a very professional person.

tried to order a bed + delivery from then november 25th 2025. i paid, but they sent the money back which was confusing to both me and my legal guardian. we couldnt find a bank statement either that explained where the money came from and we had to just conclude that i have savings if it turns out the money was sent back by mistake.

the website doesnt mention during purchase that when you pay they return the money while the item is in production, then they take the money from you a second time, which by the way is an insane practice i have never seen in any other store. i had to go searching through their website to find out that they do that and it wasnt actually a cancelled order

i got an order confirmation that said itd take about 6 weeks until i got my item, which wouldve been around the 23rd to 29th of december, but i recieved no updates in the weeks before or after.
i then sent them an email the 12th of january saying that i ordered a bed but had recieved no updates of delivery or even if it was finished, and they had given me my money back (important detail) when i ordered it so i was assuming it wasnt even produced and would be canceling my order
they reached out and confirmed the order had been canceled and i would be refunded

i then RECIEVED money into my bank account, with NO bank statement telling me where it came from, and then a few days later took the money back, leaving my account in minus, also with no bank statment telling me where it had gone
i get that the refunded money wasnt mine, im fine with that, i moved it into savings when i got it just to make sure i still had it if there had been an error, but i still find it appaling that they hadnt paid enough attention to my email to notice that I ALREADY HAD THE MONEY. i did not need to recieve a refund! i had already been given the money back in full!
its also VERY worrysome to me that the money went in and out of my account with NO bank statments and that theres no way for me to check that they actually only took the money i had initially recieved

ive also bought a couch from them, it was delayed and when i arrived to talk to them about delivery they said it hadnt been paid. this confused me as my legal guardian had been the one to pay for it, and he probably thought he had just forgotten to pay when ordering, because he seemed surprised it wasnt paid for

i really dislike their payment nonsense, it should be possible to pay for an item and be done with it, then get informed when the item is in production, when its done, and when it will be delivered and if its delayed. within a reasonable space of time.

I ordered 2 wardrobes and a table. The table never arrived and fortunately I was able to cancel the order. The packages containing the wardrobes were in a terrible condition and most o them weredestroyed on the inside. Although I called several times trying to explain what happened, sent several emails and tried to return the products using the online form, no one ever answered to my inquiries. It took forever to actually find a person on the phone who was open and willing to help me. After insisting several days, I managed to get my money back. I learned my lesson the hard way and that is to stay away from this store.

So we ordered a sofa , waited 8 weeks for delivery. Paid extra for the luxury of them delivering it, as its not something you can just pack in the boot of the car. One man and a van turn up and tell me they only deliver to the kerb. The packaging even states it should be carried by 2 people.

Eventually get the sofa indoors and the frame has been snapped in 2 , which wasn't visible behind the packaging. Not only that the whole construction of the sofa is so poor, probably worse than any I've seen. Now this sofa was expensive, you expect quality. I'd expect better quality if I'd purchased from Temu!

Have emailed customer support as you can't contact them by phone (how convenient!) and they do not reply! Its been 10 days and no response.

Avoid this company like the plague, they are the worst of the worst. Dont be fooled by their nice stores and expensive (low quality) items.

We've contacted the consumer rights council and I think everyone with similar experiences should do too.

P.S we also ordered a bed last year and the same thing happened- arrived broken due to poor quality fixings. We assumed it to be a one off - clearly it wasn't. Although we did get help as we purchased in the store. Seems if you buy online they wont help, as they can just hide and ignore you.

Impossible to get in touch with customer service if something is wrong. No calls going though.

Get delivery time and date in writing. Not sure if it will help since no one is performing customer support, but I wish we’d done.

Orderet sofa 25.10.24, with expected delivery time 10-12 weeks, today is 04.03.2025 18 weeks since, last contact i managed to reach told me that expected delivery is end of march, beginning of april (waiting time then double 22-23 weeks) or i can cancel my order according to them. Well not the best experience so far, and the last one for sure in this company, hopefully i will finally get what i ordered ( already paid 60% of total price at the day of purchase). The worst part that i have sold my old sofa from a living room before Christmas, since expected to get the new one, kinda trying to enjoy empty space in my living room.
The offer to cancel sounds ridiculous after waiting so long.
That was the first time im complaining online, please fix your issues 😊