Sega A/S Reviews 

Marcus was fantastic. Gave good advice and knew exactly what was good for my windows.

Very professional and friendly service. Highly recommended

Grear service, even some missing parts, wrong parts received, very satisfied.

From start to finish this has been nothing but professional. Both Thomas and Jacob made this a painless experience and we are so happy with the outcome. It’s everything and more than I/we hoped for.

First they had a wrong measure for one of the windows and forgot to make another so we had to wait 5 more weeks for them. Secondly, 3 of the plisse curtains got stuck and each time it is an ordeal to get someone to repair it. They even replaced one of them but we have the same problem again. I sent an email to ask for a repair but there is no reply for a week. Then they replied to ask for which rooms, I answered immediately but there is no reply for 5 days. I want a refund, I am super disappointed. Make sure you stay clear of the plisse curtains.

Eik was right on time, extremely knowledgeable about different options for our unique windows and was able to navigate seamlessly recommendations across various opinions between me and my husband. Highly recommend and very easy and professional process. Mange Tak!

Thomas was very knowledgeable and we felt completely confident in his advice. He took the time needed to explain everything and made pertinent suggestions.
We would and will highly recommend Thomas/Sega for anyone looking for window coverings.

Really good quality curtains. We got double curtains (1 transluscent layer and 1 velour) for our living room window that was 4 meters wide. The color is just so nice and gives our home a very cosy vibe. The installation was done within 2 hours and was so neat and proper. Absolutely recommend it!

They made one of the curtains too narrow. And fine we didnt say anything, we will wait for a new one. Then one of the plisse curtains got stuck in the middle, its not going down. I am calling and emailing since Thursday last week and still nothing. They keep saying they will connect me to someone and the phone turns off. Someone just told me they can’t send someone today and that’s it.

Update: they actually did send someone that day. But couldn’t be fixed so they need to get a new one made. It will take 20 days to have the new ones.

Bryan was fabulous, very professional and super helpful. Great work.

Easy communication, fair price and good quality.

Super god service. Så professionelle Jacob og Casper.

Super god service

We are thrilled with the service, quality of work and quality of curtains.
The service we received was top-notch. The team was not only highly professional but also incredibly responsive to our needs and preferences. They listened to our requirements, offered valuable suggestions, and ensured that the entire process was smooth and stress-free.

What a Saga!
Honestly the worse customer experience ever. Polite people but really not that effective.
Firstly, the blinds ordered apparently had being discontinued, had to have visit number 2 to choose another. Then on visit three the fitter put blinds up on the wrong window which left holes in the frame and one of the curtains was about 50cms too short! Curtains were reordered. Complained about the holes in the frame and was told to contact a painter to give a quote which they had to approve before I could get the work done! this would take two visits from a painter. The curtain tracks were put up with silver screws which against white tracks and a white wall looked terrible. After speaking to customer service I waited another three weeks for visit 4. Nobody had told the fitter that they had promised to find a solution for the screws. Rang customer service again and they have said they will send them to me so I can fit them myself.
The fitter this time was lovely and filled the holes made by fitter one which saved me having to have additional visits.
I have had to have time off work for four visits. 3 months and still not totally happy with the result. No compensation and no discount. Very disappointed and would never use them again.

We had just moved into a rækkehus in islands brygge and after lot of online research found Sega to be the best. Our experience has been fantastic - thank you Jens Petterson for taking our many questions, visiting multiple times to clarify before we signed and the final product has be just excellent. Super well mounted and we are extremely happy. Recommend 100%.

We have had a very bad experience with your company – unfortunately.

We requested Sega for a meeting to have customized cabinets made for two bedrooms in our house. This meeting took place 23 March with Dennis as the contact person. The meeting went well and we were promised an offer ( before Easter) well since then – this man has never contacted us again despite several attempts to reach out to him via your customer service. We talked to Nadja and Cristina who promised to get a hold of Dennis and to follow up with the offer. We have no email offer – no phone call – no sms. Mind you – he has our contact number.



Again, nothing from Dennis. We are convinced – Sega is not interested in our business and for what reason – we do not know. What we do not get is why waste your company’s time to send someone to us and our time for a 1.5 hour meeting and not even say the offer is delayed or Sega can not do anything for us.

I believe – as a customer – no matter how delayed responses are – a response is much better than silence and being ignored.

Bit silly asking for a review when the goods have not even arrived! Been a few weeks later than advertised.