Reply from SCO
Hi Nick
Thanks for your review!
Have a nice day 😊
Magnus / SCO
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Company details
Written by the company
Siden brandets start i 1905, har der været fokus på at udbyde kvalitetscykler til gode priser, hvilket også er tilfældet i dag. Derudover bliver der lagt et stort arbejde i at udvikle de rigtige designs, der kombinerer SCO’s fantastiske historie med trends.
Contact info
Denmark
- www.scocykler.dk
3.2
Average
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Excellent! Super easy to open a ticket in the app and the bike was ready after a day ✨
April 14, 2025
Unprompted review
Reply from SCO
Hej Bela
Thanks for your review! I'm glad to hear that 🙌
Have a nice day!
Magnus / SCO
Very poor quality SCO ebike, purchased on BILKA online shop (SCO…
I bought a SCO electric bike (SCO Premium E-Uni dame elcykel 28" 7 gear) in March 2023 from Bilka online for 9.999 DKK.
The bike is very very poor quality and I experience serious technical issues with the bike:
1. The cover of the computer screen dropped
2. Bike seat came off and can not be assemled
3. The battery can not be removed, even with the key.
The first delivery returned as the batery did not function. Above problemes happened, even the bike is exchanged in march.
Overall be aware and never never buy SCO bike or handle on Bilka shop. It is total waste of money and time.
October 8, 2024
Unprompted review
Reply from SCO
Hej Gulizar,
Tak for din anmeldelse, og vi beklager, at du har haft en negativ oplevelse med os. Vi har først for nylig fået adgang til vores Trustpilot-konto og ønsker at benytte lejligheden til at svare på de gamle anmeldelser.
Vi er kede af at høre, at du ikke var tilfreds med vores service/produkt på det tidspunkt. Vi tager din feedback meget seriøst og arbejder løbende på at forbedre vores tilbud. Din oplevelse er vigtig for os, og vi vil gerne forsikre dig om, at vi har taget dine kommentarer til efterretning for at undgå, at lignende situationer opstår i fremtiden.
Vi håber, at du vil overveje at give os en ny chance, da vi er meget fokuserede på at levere en bedre oplevelse for alle vores kunder.
Med venlig hilsen,
Magnus / SCO
Bought an electric bike from Bilka
Bought an electric bike from Bilka, originally priced at 16K kroner. Back wheel is completely broken after 2.5 months of regular use. Listen to these reviews. Do not buy a SCO bike from Bilka.
September 16, 2024
Unprompted review
Reply from SCO
Hej Stephann,
Tak for din anmeldelse, og vi beklager, at du har haft en negativ oplevelse med os. Vi har først for nylig fået adgang til vores Trustpilot-konto og ønsker at benytte lejligheden til at svare på de gamle anmeldelser.
Vi er kede af at høre, at du ikke var tilfreds med vores service/produkt på det tidspunkt. Vi tager din feedback meget seriøst og arbejder løbende på at forbedre vores tilbud. Din oplevelse er vigtig for os, og vi vil gerne forsikre dig om, at vi har taget dine kommentarer til efterretning for at undgå, at lignende situationer opstår i fremtiden.
Vi håber, at du vil overveje at give os en ny chance, da vi er meget fokuserede på at levere en bedre oplevelse for alle vores kunder.
Med venlig hilsen,
Magnus / SCO
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