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LOOP Reviews 

187
•
TrustScore 4.5 out of 5

4.7

Insurance Company
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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the remarkably affordable prices, often finding them significantly lower than other providers for comprehensive coverage. People appreciate the straightforward and quick process to obtain quotes and policies, making the overall user experience very easy. Many also commend the excellent service and helpful staff, who are described as professional, knowledgeable, and efficient in assisting with inquiries. Reviewers frequently mention the outstanding customer service, noting that representatives are kind, quick, and informative. The company is praised for being fast and responsive, ensuring that customers' needs are met effectively, leading to high satisfaction with the favorable terms and policies.

What people talk about most

Price

People report positive experiences with price, often noting that they received reasonable and affordable... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, fast, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers mention positive feedback about the user experience, highlighting the speed and ease of various... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shockingly amazing prices, love them already! Would highly recommend to anyone wanting Auto Insurance for a Fair and Respectful price! Unlike most charging crazy prices. This is my new home for Auto I... See more

Rated 5 out of 5 stars

This was an easy process using a local insurance company. The rate I am paying is a few dollars less than I was however the initial costs was $200+ just to get started and that wasn’t cool but I know... See more

Rated 5 out of 5 stars

I had a fantastic experience with Loop! The process was incredibly simple and straightforward, and I was able to get a policy that starts later this month at a fraction of the cost compared to other p... See more

Rated 5 out of 5 stars

I got an estimate in under 5 minutes the website was very easy to use and explained everything well to me. my estimate was also cheaper here than most places along with my monthly payments.

Company details

  1. Insurance Company
  2. Accident Insurance Company
  3. Auto Insurance Agency
  4. Liability Insurance Company
  5. Renter's Insurance Agency
  6. Term Life Insurance Provider Company

Written by the company

LOOP is an insurance company purpose-built for underserved communities. Founded on the pillars of fair and equitable insurance, dignified member care and community impact.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

187 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(187)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Responsive and responsible

I have used this company in the past, and they have always taken care of me and we’re very quick and responsive with any needs that I had. I recently got another truck and joined LOOP again, immediately experiencing the same quickness and response to what I need. This is a great company, who always has their customers best interest at heart!

May 27, 2026
Unprompted review
Rated 3 out of 5 stars

The app is horrible

The app is horrible, isn’t work. It is impossible to see everything, as there is a command glitch (which has persisted for a long time and has not yet been fixed).

May 27, 2026
Unprompted review

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