A fault on the order page on a Sunday evening made it necessary to contact the 'chat' function. Very impressed with the support given leading to a person placing the order for me manually first thing... See more
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Review summary
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Much cheaper in store than online, great customer service. Was able to pick up item from their local warehouse straight after. All questions regarding product were answered and double checked. Great e... See more
Company replied
Excellent service and fast delivery I’m really pleased with my two car seats. The whole process was so easy and the service was excellent. I was really impressed that they emailed me to let me know... See more
Company replied
Having visited Winstanleys today with my partner, over an hour and a half’s drive from home, we were absolutely thrilled we made the trip. The shop is a lovely size, with so many prams to test... See more
Company replied
Company details
About Winstanleys Pramworld
Written by the company
SAVE AN EXTRA 5% WITH CODE: EXTRA5
Prams & Pushchairs
Car Seats
Cots, Beds & Furniture
Interior & Clothing
Home, Safety & Feeding
Carriers & Luggage
Toys & Gfits
SPECIAL OFFERS
Discover why parents love shopping at Winstanleys Pramworld! With stores in Stoke-on-Trent and Wigan, as well as our easy-to-use website, we offer everything you need for your little one. From prams, pushchairs, and car seats to nursery furniture and other baby essentials, we stock the best-loved baby brands at competitive prices.
Whether you're preparing for your first baby or looking for the latest baby must-haves, our expert team is here to help make baby shopping stress-free. Shop with confidence at Winstanleys Pramworld – trusted by parents across the UK!
Discover Our Special Offers Shop by BrandAbout Pramworld
Written by the company
- Free mainland UK delivery
- Enjoy free next-day delivery on orders over £49.99!
- Live stock levels
- If a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to be dispatched to you.
- Award-winning customer service
- We have dedicated teams ready to answer any of your email or telephone queries, all from our UK call center.
Family Business for over 60 Years
Large Range of Products, Award-Winning Service and Value for Money
Our Family looking after yours. Winstanleys Pramworld established in 1962.
Contact info
725-729 Ormskirk Road, WN5 8AT, Wigan, United Kingdom
- 01942 214864
- sales@pramworld.co.uk
- www.pramworld.co.uk
Discover Huge Savings & Special Offers!
4.7
Excellent
43K reviews
Asks customers to review
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Excellent value for money
Excellent value for money. Easy to order and delivered quickly with regular delivery updates. Highly recommend.
September 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent customer service very…
Excellent customer service very friendly and super efficient
September 3, 2026
Reply from Winstanleys Pramworld
Good Afternoon
We are so happy to hear that our customer service was excellent, friendly, and super efficient for you.
Kind Regards
The Sales Team
New mum to be
Family Run Business went to a special baby event very good & great deals they put on
Excellent Service & very good helpful staff
May 29, 2026
Reply from Winstanleys Pramworld
Good Afternoon
We're so happy to hear you enjoyed our special baby event and found our staff helpful. We appreciate your kind words!
The Sales Team
Cannot believe how bad this company…
Cannot believe how bad this company customer service is. Ordered one day delivery, still no sign of it four days later and two emails went unanswered and phones unanswered as well. Was my first time trying this company, and if I don’t get my pram tomorrow I’m going to small claims court. I can’t even say if this is a real company or a scam at this stage. I really wanted to support someone local vs Amazon and that’s my mistake.
September 3, 2026
Fantastic service!
Item was a fantastic price, dispatched the same day even with standard delivery and updates provided at all stages. Would definitely recommend!
August 15, 2026
Reply from Winstanleys Pramworld
Good Afternoon
We're delighted to hear you found the item at a fantastic price and that it was dispatched so quickly. We appreciate you highlighting our updates and would definitely recommend us!
Kind Regards
The Sales Team
Extremely long delivery wait
I placed my order on the 30th April, car seat, foot rest and travel bag. I finally received all my order on 4th September. 4 months to fulfil an order is poor.
September 3, 2026
Very quick delivery delivered with care.
September 2, 2026
Reply from Winstanleys Pramworld
Good Afternoon
We appreciate your positive feedback and are so happy you were pleased with our quick delivery and the care taken with your order. Thank you for shopping with us!
Kind Regards
The Sales Team
My parcel went missing and they sent a…
My parcel went missing and they sent a replacement out right away would recommend
September 2, 2026
Reply from Winstanleys Pramworld
Good Afternoon
We're so glad we could quickly resolve the issue with your parcel and send a replacement. We appreciate your recommendation!
Kind Regards
The Sales Team
Quick delivery
Quick delivery, the footwarmers were missing but this was sorted quickly.
August 14, 2026
Fabulous service
Fabulous service , very efficient. Delighted with product ( bouncer ) Will definitely order with you again .
Many thanks
September 2, 2026
Great deal on iCandy Peach travel…
Great deal on iCandy Peach travel system and Cybex car seat/base. Really quick delivery despite ordering on a bank holiday. Only downside was missing instructions for the Cybex seat/base and the Winstanleys website was slow to update with tracking details.
September 2, 2026
Great product at a competitive price 😊…
Great product at a competitive price 😊 only knocked 1 star off because it was advertised as being next day delivery but it didn't come for 2 days.
August 13, 2026
Fault on order page handled very easily and quickly
A fault on the order page on a Sunday evening made it necessary to contact the 'chat' function. Very impressed with the support given leading to a person placing the order for me manually first thing on the Bank Holiday Monday. Items ordered arrived promptly and well packed. Very happy with both process and product.
August 31, 2026
Avoid this pram
Avoid this pram! The wheels get stuck on anything which has caused the pram to tip over on 3 occasions already. The pram is very heavy and bulky! So hard to manoeuvre.
Pros- the pram is great for a tall or chunky child as it has a large seat. The delivery was very quick and price point is great.
September 1, 2026
Easy ordering
Easy ordering, great price and quick delivery.
Excellent service, would highly recommend them ⭐️
September 1, 2026
Cheapest in the market
Cheapest in the market, free fast delivery. Very happy with the service
September 1, 2026
Great car seat
Clear details of product and video for installation
Great product, reasonable price and quick delivery
September 1, 2026
Sent unused item back no refund ordered…
Sent unused item back no refund ordered different item still not got over 3 weeks
July 22, 2026
Great deal
Great deal. Delivered swiftly in very secure packaging. Tracking excelent xx
September 1, 2026
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