I have just found this Pharmacy online and tentatively ordered an item which I needed. I am more than happy I did. The whole process was seamless. Communication was excellent and I was informed eve... See more
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We as a family have had a number of minor health conditions that we have been able to go to our Well Pharmacy on Granton Road in Edinburgh, and have great support. The staff are friendly, knowledgeabl... See more
I use this company regularly and find the service exemplary. Great price and speedy delivery help but it's knowing that the products are genuine and safe. Highly recommended.
Product i ordered was despatched very quickly. I was not able to get it locally so ordered online and it was cheaper. Thank you for your good service.
Company details
About Pharmacy First
Written by the company
Our Mission
The goal here at Pharmacy First has always been a simple one. To provide all the convenience of your high street pharmacy direct to your door. We understand the demands that people are under in modern society and that it may be difficult to access healthcare services. We don't believe that a person’s health should be compromised due to a hectic lifestyle, we believe that healthcare can work around you.Why Shop With Us?
We are a fully registered UK pharmacy with the GPHC, you can confirm our credentials here. This means that we are routinely monitored and that all of our products and practices meet the standards set by the General Pharmaceutical Council. Don’t just take our word on how good we are. We are currently ranked as Excellent on Trustpilot with an average rating of 4.6 out of 5. This is due in no small part to our excellent customer care team who are dedicated to making sure that any queries that you have are answered promptly and that the items that you order arrive quickly and without issue. Our customer care team are based on site, just outside of Manchester, and can be reached 9am-5:30pm Mon-Fri to answer any questions you might have. Superb service doesn’t have to come with premium pricing. Our expert buying team make sure that we source the brands you trust at prices you can afford.Contact info
Unit 5, King Street, Crown Point South Industrial Park, M34 6PF, Denton, United Kingdom
- customerservice@pharmacyfirst.co.uk
- www.pharmacyfirst.co.uk
You should know
4.7
Excellent
44K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Epimax Cream for dry skin
Product i ordered was despatched very quickly. I was not able to get it locally so ordered online and it was cheaper. Thank you for your good service.
August 19, 2026
Excellent service
Excellent service, quick delivery, competitive prices. Highly recommend it. Been using them for years
August 19, 2026
Excellent service
Excellent service fast and exactly as I had ordered. Very reasonable. Would recommend to anyone
July 21, 2026
Fantastic Experience
I have just found this Pharmacy online and tentatively ordered an item which I needed. I am more than happy I did. The whole process was seamless. Communication was excellent and I was informed every step of the way from ordering to delivery. On a side note, my order was delivered sooner than expected. I am very happy and wouldn't hesitate to use them again.
August 6, 2026
Unprompted review
Got exactly what I needed quickly
Smooth process with exactly what I wanted quickly delivered to me with no fuss and a reasonable price. Will use again
July 20, 2026
Very efficient service.
July 21, 2026
Reply from Pharmacy First
Good Morning,
I am sorry to hear this. Please note that if the Ibuprofen is not treating your symptoms, you will need to either speak with a pharmacist of arrange an appointment with your GP for a consultation on better suited alternative medication that will improve your symptoms.
Please note that reviews on this platform should be used to review the service your received from ordering to delivery. Product reviews should be made either via our website or contacting us via the helpdesk on our website.
We kindly request that you adjust your review for the service received and not the product.
Kind Regards,
Pharmacy First
Medication arrived quickly in post
Medication arrived quickly in post .
Easy to use the online service . Medication arrive the next day .
July 20, 2026
No problems
July 20, 2026
Reliable and trustworthy
I use this company regularly and find the service exemplary. Great price and speedy delivery help but it's knowing that the products are genuine and safe. Highly recommended.
June 19, 2026
Excellent service from Well Pharmacy Granton Road
We as a family have had a number of minor health conditions that we have been able to go to our Well Pharmacy on Granton Road in Edinburgh, and have great support. The staff are friendly, knowledgeable and very helpful and kind. We have appreciated the speed of advice and the helpfulness of it.
July 7, 2026
Unprompted review
Trusted
I go through Martin Lewis when I’m using pharmacy first as they have money saving deals, always order from these for my sons hay fever tablets, these are a trusted company, easy to order, delivery is really fast
June 19, 2026
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