Livinnzevenaar Reviews 

149
TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

149 reviews

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Typically replies within 1 week

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3.1

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(149)

50 reviews in the last 12 months

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Rated 2 out of 5 stars

I really can't recommend this company

I really can't recommend this company. We bought a table in November. It was delivered in January which was within the originally advertised timeframe. However, it was unusable due to a fault with the legs.
We asked for a solution, and after some back and forth they said they would send us another table.
I asked for regular updates and they kept saying 'it will be delivered this week or next week' for months and months. By late April I gave up hope and asked for a refund. They then decided they would need to pick the up the original table first before issuing a refund. Luckily this was undertaken and refunded within two weeks but I had to threaten to escalate it.
The reason for two stars instead of one is that they did reply promptly to my emails. But it was a whole heap of effort and time without a dining table for nothing. After I gave up, I ordered an alternative one with Woood and it was delivered the next day. I wish I'd used them in the first place.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Vermijd dit bedrijf dit bedrijf

De communicatie met dit bedrijf is niet maatwerkgericht. In het geval van een probleem annuleren ze gewoon de service in plaats van oplossingen te zoeken. Bespaar tijd en maak geen gebruik van hun service.

The communication is useless.
The reaction here is only part of the event.
I was called by yoy
I said my husband is coming in 5 minutes.
Two minutes later I called you and you already sent the driver back.
You canceled the delivery withut informing me. You just canceled, instead of solving the situation.
Nd then you blame me.

September 26, 2023
Unprompted review
Livinnzevenaar logo

Reply from Livinnzevenaar

Beste Rose,

Goedemorgen,
Helaas was u niet aanwezig op de afgesproken tijd en datum.
Onze chauffeur werd vriendelijke medegedeeld dat de tafel niet betaald werd en dat hij de tafel mee moest nemen.

U gaf aan dat iemand anders de deur open deed, dit weten wij niet.
Wij gaan ervan uit dat de afspraak waar u akkoord voor heeft gegeven wordt nageleefd.
Als u dan niet thuis bent op de afgesproken tijd en datum, dan kunnen wij daar niks aan doen.

Onbetaalde artikelen worden niet achtergelaten bij de klant.
Hiervoor heeft u zelf voor de optie gekozen: 2x betalen (aanbetaling en restant bedrag bij de chauffeur).

Hierbij uw akkoord :
Van: gmail.com
Verzonden: maandag 4 september 2023 18:52
Aan: info@livinnzevenaar.nl
Onderwerp: Re: Bezorging

Beste Livinn Zevenaar,
dank voor de email.
I was verteld dat er komt eerst een foto van het hout, ik moet deze hout nog akkoderen.

26-9 is genoteered in mijn agenda.

MVG


Met vriendelijke groet,
Livinn Zevenaar.

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