Purchased a dress for a recent wedding, service was exceptional, purchased on the Friday and was delivered by Saturday. Communication regarding the whole progress was on point. The dress recei... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Affordable, high fashion brand for women. UK based.
85-87 Fidlas Road, CF14 0LY, Cardiff, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dress was lovely quality and the returns was really easy and straightforward
Fast delivery which was brilliant will definitely be ordering more
Excellent. I am always sceptical ordering from unknown online companies as have been scammed before, but excellent service here : hatinator and bag arrived within a couple of days. Very pretty and good quality too - very happy 😃
Just noted my husband’s detail come up when I post this feedback. My husband did not purchase the hatinator or bag . It was me - the wife !
A lovely bag arrived quickly and exactly matches my shoes and outfit for my sons wedding thankyou
Quick and efficient delivery!True to size!Love this item!!
Excellent service from purchase to delivery and dress as described.
Ordered 2 dresses for my sons wedding didn't know what they would be like and they are absolutely beautiful fit is fantastic material is very good and brilliant value for money am keeping both
I ordered two dresses the material was awful quality not at all how it was advertised. This is the second time I’ve ordered from Little madame I will not be doing So again. I’d compare it to some of the dresses you see from SHEIN or Temu.
I ordered 2 different sizes just in case as all makes can differ. Yes I had the bigger of the 2. So maybe idea to go up a size than usual one. Pleased with the dress otherwise.
I just want to thank you for your amazing service; I have received the bag and it’s perfect for an upcoming occasion and many future ones too ♥.
I honestly can’t thank you enough, you have seriously gone above and beyond contacting me out of hours and over the weekend.
Thank you once again.
From one delighted customer
K Edge x x x
I saw the dress I wanted to order but it said it was out of stock, it then offered a text when it was back in stock, which I agreed with.
A few days later telling me it was back in stock, which I ordered, waited 4 days and it arrived.I was thrilled that it looked just like picture on the website and was the correct colour. One very happy customer.
Terrible quality; it looks beautiful in the photos, but what you actually get is just a rag. On top of that, the tags have been resewn, as if the item had already been used.
Reply from LittleMadam
Fast shipping, really beautiful dress, very flatering on the wife. Quality look and feel 🤩
Reply from LittleMadam
Ordered this dress to wear to my 70th birthday party. It is gorgeous and I can’t wait to show it off.
Reply from LittleMadam
Really happy with the customer service and the quality of my item! I had an issue with my dress, a fault which seemed to be completely random and a fluke but I got in touch and the response was very quick and very polite. My faulty dress was arranged for collection and a new dress was sent the next day for delivery. A very pleasant experience of what could have been very stressful. The quality of the dress is fantastic and a lovely soft material. Very happy, thank you ☺️
Reply from LittleMadam
I ordered two dresses and a fascinator from little madam.
The quality of the dresses is amazing. Postage was quick and the company keep you updated about your order.
I had to return the dresses as I needed a different size but the returns process was simple and no issues with the refund.
I ordered the next size and it is perfect.
I will definitely order from them again!
Thank you Little Madam!
Reply from LittleMadam
Quick delivery the dress is absolutely stunning and fits me perfectly thank you x
Reply from LittleMadam
It just wasn't what I thort it would look like that's all
Reply from LittleMadam
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.