Lavendla Reviews 

7,164
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We couldn't have wished for a better funeral director. From our very first contact, Lavendla gave us confidence that we didn't get from others we had spoken to. Having Sophie to help us all the... See more

Rated 5 out of 5 stars

Sinikka created a very safe and open space from the beginning of our session. Extremely informational but careful with not overwhelming you with too much. She listened and gave hands on examp... See more

Rated 5 out of 5 stars

Marco is probably the realest person I’ve had the pleasure to speak with. Most of my previous therapists were quite clinical, but Marco approaches every conversation with care and life experiences. I... See more

Rated 5 out of 5 stars

One of the hardest things I’ve ever had to do and at the start so lost with what needed to be done and when. The first time I spoke with Bonnie I felt at ease and knew we were in good hands. So profes... See more

Company details

  1. Funeral Home
  2. Elder Law Attorney
  3. Psychologist
  4. Psychotherapist

Written by the company

Från starten 2014, har Lavendla arbetat för vår vision att Göra det svåra lättare. Våra rådgivare inom begravning, juridik och terapi finns där för dig såväl lokalt som digitalt. År av erfarenhet har lärt oss att lyhördhet kommer först, expertis och goda råd sen. Det är dina önskningar, förutsättningar och känslor som ligger till grund för vårt arbete.

Lavendla

Written by the company

Vi gör det svåra lättare
År av erfarenhet har lärt oss att lyhördhet kommer först, expertis och goda råd sen. Därför har vi byggt hela vår verksamhet runt dig som kund. Det är dina önskningar och förutsättningar som ligger till grund för vårt arbete. Varje situation är unik och vi strävar efter att möta människor där de är. Vårt mål är att göra det svåra lättare.

Contact info

Promotion box for Lavendla

Lyssna på Livsviktigt

En podcast från Lavendla om ämnen som annars sällan kommer till ytan.

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,164)

810 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I spent a few fantastic days here and…

I spent a few fantastic days here and absolutely loved it. The rooms were spotlessly clean, tidy, and very comfortable. The entire atmosphere is incredibly peaceful and relaxing. Every member of the staff was polite, welcoming, and always smiling. To top it off, the food was absolutely delicious, and the surrounding area is perfect for long walks. I highly recommend this beautiful place!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

I met Sinikka Linna

I met Sinikka Linna, and I experienced her as a truly kind and knowledgeable person. She perceives and understands things remarkably quickly, yet without ever being overbearing. There is no sense of stress; instead, she allows things to unfold naturally and at their own pace.
Sometimes, all one needs is guidance in how to think about a situation, and in that respect she has truly succeeded. I highly recommend her.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Created a very safe and open space

Sinikka created a very safe and open space from the beginning of our session.
Extremely informational but careful with not overwhelming you with too much.
She listened and gave hands on examples that easily help explain how to work though feeling and thoughts I needed to work on.
Thank you
🙏🏾😊

January 21, 2026
Rated 5 out of 5 stars

The realest guy

Marco is probably the realest person I’ve had the pleasure to speak with. Most of my previous therapists were quite clinical, but Marco approaches every conversation with care and life experiences. I started to feel comfortable speaking with Marco very quickly. He is flexible with my times and he communicates very well. Marco took his time in the first few sessions to understand how to best communicate with me, which was really helpful, especially since he regularly asked for my feedback as to if I felt like the sessions were going well, and if i felt like i was getting the help i needed.

November 26, 2025
Rated 5 out of 5 stars

One of the hardest things I’ve ever had…

One of the hardest things I’ve ever had to do and at the start so lost with what needed to be done and when. The first time I spoke with Bonnie I felt at ease and knew we were in good hands. So professional but more important sympathetic to our situation. It was not about what was best for the company but what was best for us and that was so very reassuring. Thank you Lavendla and more importantly Bonnie! The day was the perfect send off for me, our families and friends and we really wouldn’t have changed anything.

October 12, 2025
Rated 1 out of 5 stars

Very unsatisfactory and stressful…

Very unsatisfactory and stressful service for a simple Swedish will. Despite making it clear I only spoke English (I’m a dual citizen) the writer refused to correspond any further in English and only in Swedish after quoting for the work. Together with the strict time lines this made it a very stressful service which a simple will shouldn’t need to be.
Their feeling of the correspondence (once I had to translate it from Swedish) was terse and incredibly rushed, with pressure to think through and respond to each iteration within a matter of days despite explaining this would neither necessary nor possible.  On the basis of our experience I will NOT recommend this service, especially for anyone requiring communication in English. The irony is, I would have gladly paid more for a better service. As it is, I couldn’t wait to settle payment and have nothing more to do with this firm.

August 29, 2025
Unprompted review
Lavendla logo

Reply from Lavendla

Thank you so much for sharing this experience with us.
We are, however, sorry to hear that you are not content with your experience.

There is no question that it is more favorable to have your Swedish will written in Swedish. That should not be a hindrance for any other communication to be in a different language spoken by both you and your lawyer. On the contrary, it is arguably more important in order to assure that you fully comprehend the contents of the document written for you, even if it is not in a language you understand.

We are very thankful that this was brought to our attention. While we have no reservations about the quality of the document provided you, we will be evaluating our routines regarding client preferences.

Thank you again for telling us about this, and feel free to reach out should you have any further thoughts, comments or feedback. You can reach us at info@lavendla.se or +46 771 22 21 21

Warm regards,
Jonatan from Lavendla customer support

Rated 5 out of 5 stars

Bra jobbat

Bra jobbat. Pia made a great job, all went as agreed and result was positive for us. Extra point’s for finnish language🙂

August 26, 2025
Rated 3 out of 5 stars

Misleading Information About Therapist QualificationsI came across this website while searching for therapy services and was shocked to see a therapist listing themselves as a "Psychologist" despite h

Update - quick response from the company. Increasing my start rating from 1 to 3 as I appreciate the sincere acknowledgement of this.

I came across this website while searching for therapy services and was shocked to see a therapist listing themselves as a "Psychologist" despite having only a BA (Hons) in psychology and a BA (Hons) in integrative counselling. In the UK, the title "Psychologist" is legally protected and can only be used by those who are registered with the Health and Care Professions Council (HCPC), which requires specific postgraduate qualifications and training.

Misrepresenting professional qualifications undermines trust in the mental health sector. It’s disappointing that a company would allow such misleading claims on their profiles. I strongly advise caution when choosing services from this site.

August 8, 2025
Unprompted review
Lavendla logo

Reply from Lavendla

Thank you so much for reaching out about this.

We are well aware that the title Psychologist is protected, and as such very thankful that you are informing us of it being used incorrectly.
Our counsellors are trusted to write their own presentations, and thusly expected to provide accurate information.

You bringing faulty information to our attention is much appreciated, and we will absolutely be taking action on this.
Feel free to e-mail us the name of the counsellor in question, or any other issues you may have encountered. You reach us at info@lavendla.com

Thank you again for your engagement in this issue, and for helping us assure the quality of the services we provide.

Kind regards,
Jonatan at Lavendla customer service.

Rated 5 out of 5 stars

Excellent experience

Mahabuba Ferdousi is a fantastic therapist.very nice treatment in the conversation with good discussions,explanation and advice to me. She is so kind and polite person. She save my life.
I am highly recommended Mahabuba fardousi as a counsellor and deeply grateful for her. Thank you Lavendla

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

We have been counseling with Rasmus in…

We have been counseling with Rasmus in couples therapy for few months. He creates a safe space to discuss our issues and helps us take the perspective of each other, with constructive comments & recommendations. We also enjoy his literary and philosophical anecdotes, which help taking an outside view to our experiences. All in all, we are very satisfied with Rasmus' counseling.

June 26, 2025
Rated 5 out of 5 stars

Fiona is amazing!

My therapist was Fiona and she made me feel incredibly comfortable straight away. We spoke through some really hard moments in my life but I always ended the session feeling a huge relief. She really helped with my self worth and confidence to a point where things that made me have panic attacks before, now weren’t such a big deal. Would highly recommend.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

Therapist did not show up to…

Therapist did not show up to appointment after I had made full payment.

May 26, 2025
Unprompted review
Lavendla logo

Reply from Lavendla

Thank you so much for bringing this to our attention.
What you are describing is not in line with what we strive to deliver.
A full refund has been issued and disciplinary actions will be taken internally.

We are terribly sorry for the inconvenience, and you are more than welcome to reach out to us at info@lavendla.com should you have any further questions about this.

Kind regards,
Jonatan at Lavendla customer service.

Rated 1 out of 5 stars

This is a scam, noshows to appointment despite making full payment

This is a scam, no one showed up to my appointment.

April 24, 2025
Unprompted review
Lavendla logo

Reply from Lavendla

Thank you so much for reaching out.
We received your e-mail as well, and we assure you this is not supposed to happen.

A refund has been issued to you, and will be with you shortly. We are of course also investigating why your therapist failed to deliver, and will take disciplinary actions if needed.

We are very sorry for the inconvenience, and feel free to reach out to us at info@lavendla.com if you have any further questions.

Kind regards,
Jonatan at Lavendla customer support.

Rated 5 out of 5 stars

The Best

Simply, I feel better after just one conversation with Reza Hanifi. He is the person I trust the most right now, he has incredible energy and I have confidence in him.

March 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look