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Jottacloud Reviews 

571
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Reliable backup for both files and photos. I chose Jottacloud mainly for its ability to save and, importantly, display RAW image files but it is also excellent for general computer and phone backups o... See more

Company replied

Rated 1 out of 5 stars

I was so stupid to have assumed a certain level of usability and have not checked beforehand. My fault. Terribly dissapointed by the usability of the tools supplied which lack fu... See more

Company replied

Rated 5 out of 5 stars

I got the "unlimited tier", which caps bandwidth at 5TB, but I haven't even gotten my storage 1/4ths filled - and that's after having backed up all 4 of my systems. Jotta has not only synchronization... See more

Company replied

Rated 5 out of 5 stars

I've used Jottacloud since 2012, mainly for photo backup. It's reliable, easy to use, and offers unlimited storage. Sync works well across all devices. It supports photo metadata like geotagging, b... See more

Company replied

Company details

  1. Cloud Storage Service
  2. Software Company

About Jottacloud

Written by the company

Jottacloud is a Norwegian cloud storage service built on the values of privacy, simplicity, and sustainability. We help individuals and businesses back up, sync, and share files securely and seamlessly, while giving full control over your data. Our servers are located in Norway and under strict Norwegian privacy laws, and we ensure your digital life stays private, protected, and out of reach from anyone but yourself.

Founded in Oslo, Jottacloud has grown into a trusted platform for hundreds of thousands of users across Europe and beyond. Whether you're a photographer looking to preserve precious memories, a freelancer organizing work files, or a business managing large volumes of data, Jottacloud offers flexible plans and intuitive tools to fit your needs.

We believe in sustainable digital habits. That’s why we power our services with renewable energy and continuously work to reduce our carbon footprint. All our servers are located in Norway, ensuring your data is stored under some of the world’s strongest privacy law, safe from foreign surveillance and governed by GDPR-compliant regulations.

At Jottacloud, we prioritize transparency, reliability, and ease of use. Are focus is to deliver easy-to-use design, honest pricing, and a real commitment to customer support.

Join us and experience cloud storage that’s made in Europe, made for you.

Visit jottacloud.com to learn more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

571 reviews

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4.5

All reviews

(571)

129 reviews in the last 12 months

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Rated 4 out of 5 stars

Does the job

The experience / feature set is not great, but they store the data without any hidden BS, which is why I tried them, so they get a positive review from me. If you just need somewhere to back up your data and forget about it, they are solid. If you want to actually interact with your data regularly, consider something else.

In particular, some significant limitations:
- Cannot see how large a folder is in Archive. I have asked support, this is simply not something they can give you, somehow.
- Can only automatically back up photos and contacts from phone.
- Cannot set priority or method in which to back up folders / devices, it will just scan them sequentially every single time.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Lacks standard features - highly dissappointed

I was so stupid to have assumed a certain level of usability and have not checked beforehand. My fault.

Terribly dissapointed by the usability of the tools supplied which lack fundamental functionality.

Jottacloud Client for PC:

- Drive in Explorer only available when syncing a full folder. I cannot only view the content of my cloud and download on demand via explorer

- Selecting and deleting pictures is not possible

- Didn't find (yet) a way to just up- and download random files via the PC client ... or to easily view the content of my cloud in a structured way ... like creating folders, uploading files there etc.

- It seems, all is done either via backup or sync and that is just a very basic and non thought-through approach to Cloud Business in 2026.

Purchased a fully year plan and won't be able to use in a decent way as I was used to from other cloud providers.

As said - my fault, so others beware if you expect similar usability to OneDrive, Dropbox or other cloud providers.

Regretting my purchase.

August 18, 2026
Unprompted review
Jottacloud logo

Reply from Jottacloud

Hi, thank you for the detailed feedback. Thins will differ from service to service, and we're sorry that things seem to not work as per your expectations. We hope we can help make it work for you, though.

A couple of things, since they're not obvious from the PC client alone:

- Deleting files/pictures and uploading or downloading individual files is possible via our web app (and the Archive section) — you're not limited to full-folder sync.

- The Archive feature lets you keep files cloud-only (not synced to your device), with full folder structure, uploads, and downloads.

- Selective Sync lets you choose which folders sync to a given device, so it's not all-or-nothing.

What we don't yet have is a true "virtual drive" experience, where cloud content shows up directly in Explorer without syncing.

We'd love to help you get set up the way you need, so please reach out to support@jottacloud.com and refer to this review, so we can walk through it with you directly. Happy to make this right!

Rated 1 out of 5 stars

Trying gain and again to install on…

Trying gain and again to install on ubuntu, they will not, cant not helt or make a useable guide that is working.
This is so poor user experience.
You know if a jobs worth doing one might as well do it right.
Make a terminal guide in steps copy this, insert in terminal. step 2 etc etc

August 12, 2026
Unprompted review
Jottacloud logo

Reply from Jottacloud

We're sorry to hear that! Did you try to read through our Help center docs? Or get in touch with support? https://docs.jottacloud.com/

Rated 5 out of 5 stars

Reliable RAW Photo and Files Backup

Reliable backup for both files and photos. I chose Jottacloud mainly for its ability to save and, importantly, display RAW image files but it is also excellent for general computer and phone backups on multiple devices. Good prices, always-on, European company, runs on 100% renewable energy.

August 1, 2026
Jottacloud logo

Reply from Jottacloud

Thank you for choosing Jottacloud!

Rated 5 out of 5 stars

Jotta is a fantastic value proposition

I got the "unlimited tier", which caps bandwidth at 5TB, but I haven't even gotten my storage 1/4ths filled - and that's after having backed up all 4 of my systems. Jotta has not only synchronization of files between systems, but backups for each system AND an archive folder for what have you. Not only are the uploads and downloads blazing fast, but the data is stored in Norwegian data centers which has some of toughest privacy laws worldwide. I feel my data is safe and can't think of any other service that delivers this great of a value proposition.

June 4, 2026
Jottacloud logo

Reply from Jottacloud

Thank you for sharing your experience and this wonderful review!

We're very happy to have you with us, and thank you for choosing Jottacloud!

Rated 5 out of 5 stars

Extremely Reliable Cloud Hosting

Have been storing almost 8TB with this company for over a year now. Has worked flawlessly on the cloud web-app, my MacBook, my iPad, my iPhone, rclone, and also my Android devices. I am as happy with their service as I could be.

May 4, 2026
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Reply from Jottacloud

Thank you for sharing your experience! We're so glad to see we fit your needs so well!

Rated 3 out of 5 stars

Slow to upload files (not always but…

Slow to upload files (not always but most of the times) and errors quite frequently, you have to really follow up.

May 10, 2026
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Reply from Jottacloud

I'm sorry about that, sounds like something might be wrong. If you'd like help to resolve this issue, please send an e-mail to support@jottacloud.com!

Rated 5 out of 5 stars

For many years already our safe…

For many years already our safe european (Norway) cloud solution for storage, synching, archive, backup.
Use also family account!
Works on: Smartphone app, desktop (windows, linux), browser.

May 1, 2026
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Reply from Jottacloud

We are happy that you've chosen us for years now - thank you!

Rated 4 out of 5 stars

Jottacloud is a good alternative for US clouds…

Jottacloud is a good alternative for US cloud services as it is using green scandinavia energy. Upload speed a very good. Not so good is the synchonisation speed. Mostly I have to wait if I rename or add a file which is not the case with for example the google drive

March 15, 2026
Jottacloud logo

Reply from Jottacloud

Thank you for the feedback. I'll bring it up with the team!

Rated 4 out of 5 stars

I got prompt solution to my issue

I got prompt solution to my issue. The only mishap was dealing with the ai assistant, that kept switching from English to Finnish forcing me to use a translator :)

March 9, 2026
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Reply from Jottacloud

Oh no, sorry to hear that the bot malfunctioned. I'll pass it on to the team, and we'll keep our eyes open.

Thank you for the feedback!

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