God information mht lev og varerne er i super god kvalitet.
Company replied
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God information mht lev og varerne er i super god kvalitet.
Company replied
I ordered 5 windows for my house from JNA. The windows are generally fine, a couple of marks but I can’t tell if they were made during fitting or manufacturing but they are hardly no... See more
Company replied
Super flotte for prisen , hurtige levering.
Company replied
Very good experience. Excellent communication. Timely delivery and good quality. I will definitely recommend JNA.
Company replied
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Cortex Park Vest 3 , 5230, Odense M, Denmark
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I ordered 5 windows for my house from JNA. The windows are generally fine, a couple of marks but I can’t tell if they were made during fitting or manufacturing but they are hardly noticeable so no worries really
I used the recommended service for both measuring and fitting. They were very good, quick and professional.
What wasn’t clear with the measuring is that JNA can’t make windows smaller than 35cm. So I paid to have windows measured that couldn’t ever be made.
Another issue with using the measuring company is that they put the order into JNA for you, you can then see it on the web site just as if you had entered it yourself. Which is great.
But it states very clearly that you aren’t allowed to alter it. I wanted to add vents, change the door handles to white and the internal colour from black to white so there was a lot of emails back and forth to change these.
After getting all this corrected I then decided I wanted a different style of the Frederiksberg window. Again several emails back and forth to get the correct one.
I thought I’d checked everything was correct but in this back and forth I missed that the Frederiksberg had changed back to the default aluminium handles instead of the white handles that I wanted. I didn’t realise this until when the windows arrived.
So I have four windows with white handles and one with aluminium handles. Which looks rather odd.
This could be an actual real use for AI !
Get it to check for anomalies in the order – “Did you know you have one window with aluminium handles whilst all the rest are white. Are you sure this is correct? Would you like me to correct it?”
That would be great customer service
Overall I am pleased with the windows
Reply from JNA Vinduer & Døre A/S
Good Service, Even if there were some issues they helped in solving them.
Reply from JNA Vinduer & Døre A/S
Very good experience. Excellent communication. Timely delivery and good quality. I will definitely recommend JNA.
Reply from JNA Vinduer & Døre A/S
Good website, easy to order and friendly and effective delivery experience.
Reply from JNA Vinduer & Døre A/S
We have ordered an outdoor in September to 15000 DKK. It arrived after some delay than the promised delivery, on 15th November. There was a big damage on the front. The wrapping was also torn. We sent the pictures and they acknowledged it and said that they will make a new door. We received the new door on 9th of January. Almost after 2 MONTHS. So the total time for us to get a proper door we paid for was almost 4 MONTHS!!! We had to contact them after every delay, they never informed themselves. After we saw the first damaged door, we said that the window was sitting so high that we wanted to change the frosted glass with a clear glass. They said OK, but they of course did NOT do that neither. Oh by the way, noone picked up the damaged door. So we have a door sitting in our driveway for the last 4 months now! I do NOT recommend this firm and this is the last time I am ordering anything from them.
Reply from JNA Vinduer & Døre A/S
God information mht lev og varerne er i super god kvalitet.
Reply from JNA Vinduer & Døre A/S
Reply from JNA Vinduer & Døre A/S
Reply from JNA Vinduer & Døre A/S
Reply from JNA Vinduer & Døre A/S
Reply from JNA Vinduer & Døre A/S
God service og levering som lovet super kvalitets vinduer.
Reply from JNA Vinduer & Døre A/S
Reply from JNA Vinduer & Døre A/S
Reply from JNA Vinduer & Døre A/S
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