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Jamoona Reviews 

3,111
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 952 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the secure, careful packaging that always keeps food items fresh and well-protected during transit. Consumers are also very happy with the wide selection of authentic products available online and the prompt responses from the helpful support team. However, some reviewers were not happy with products arriving near or past their expiration dates, which caused unexpected disappointment for a few buyers. Some people also felt that dealing with damaged goods or missing items from their grocery orders required much better accountability and faster resolution.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting fresh vegetables and safe packaging.... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast arrivals, timely order updates,... See more

Quality

Customers had positive experiences with quality, expressing general satisfaction with fresh, tasty vegetables... See more

Order

Customers consistently note positive experiences with order accuracy and timely deliveries, with many... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the prompt, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have done several shoppings in the meantime. Everytime products ordered were of good quality including vegetables. Everything was packed safely (including extra professional packing for spice glasse... See more

Company replied

Rated 5 out of 5 stars

Shipping charges are very less compared to other websites. All kinds of indian food products are available.i did not expect these products to be available in Italy. As an International student f... See more

Company replied

Rated 5 out of 5 stars

Best Before Date expiring imminently. Sadly 30 of the 60 naans ordered and delivered have a best before date of this month. As I will not be using them until next month they are useless to me. I awa... See more

Company replied

Rated 5 out of 5 stars

I am extremely impressed with Jamoona’s customer service. I had an issue with my order and they handled my complaint so quickly and professionally. They listened to my concern and immediately took... See more

Company replied


Company details

  1. Indian Grocery Store
  2. also in
  3. Asian Grocery Store
  4. Grocery Delivery Service
  5. Grocery Store
  6. Supermarket

About Jamoona

Written by the company

Your Indian Groceries Online Store in Europe

Craving the authentic and genuine flavors of South Asia and India right here in Germany? Look no further. Operating from our expansive 5000 sqm warehouse in the beautiful town of Biebesheim am Rhein, we at Jamoona have been dedicated to bringing the heart and soul of Indian grocery online to Germany since 2018. With over 1,500 products in stock and more than 130,000 satisfied customers, our commitment to quality and service is unmatched.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(3,111)

1,180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb

Honestly saying that all of the goods were in good condition.

October 27, 2026
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Reply from Jamoona

Hi Navneet!

Thank you so much for your kind feedback! We're happy that everything went smoothly and truly appreciate your support. =

We look forward to serving you again soon!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Great service.

Overall experience great 👍

October 28, 2026
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Reply from Jamoona

Hi Sarah,

Thank you for your order and for trusting us! We're so glad we could make your shopping experience a pleasant one. Looking forward to welcoming you back soon!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

The delivery was so so fast and I got…

The delivery was so so fast and I got all the things I needed. The goods had a sufficient best before date also. I also like that it was free delivery after a point.

October 30, 2026
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Reply from Jamoona

Hi Sana,

Thank you for your order! We're glad we could make your grocery shopping convenient and hassle-free. We hope to keep bringing your favourite essentials right to your doorstep. See you again soon!

Best regards,
Team Jamoona

Rated 4 out of 5 stars

Service and price

Hi,
I am regular costumer from Belgium 🇧🇪
Good service and best price.
Thank you for JAMOONA

October 30, 2026
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Reply from Jamoona

Hi Nusrat,

Thank you for being a part of Jamoona family. Your continued trust means so much to us. We're grateful to be part of your shopping routine and look forward to serving you for many more years!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Good customer service

Good customer service

October 30, 2026
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Reply from Jamoona

Hi Binayak,

Thank you for your order and for trusting us! Your appreciation means a lot to our support team. We look forward to making your next shopping experience just as pleasant!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

They are the best

They are the best

September 29, 2026
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Reply from Jamoona

Hi Nazia,

Thank you for your order and for being part of the Jamoona family! Your encouragement means so much to our team. We look forward to welcoming you back for more!

Best regards,
Team Jamoona

Rated 4 out of 5 stars

It was great experience ordering from…

It was great experience ordering from jamoona. All items are fresh . I would have given excellent but one of my diva I received was broken . But still I had a great experience with jamoona . Must try. Just sits at home and order home delivery, Jamoona make it easy .

October 30, 2026
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Reply from Jamoona

Hi Pooja,

Thank you for your order and for your lovely recommendation! We're sorry to hear that one of the diyas arrived broken. Please reach out to our support team so we can look into this and make things right. We're glad you enjoyed shopping with us and hope to serve you again soon!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Perfect!

Extremely fast delivery, good prices, good quality!
I can absolutely recommend Jamoona. I'll certainly order from them again soon.

October 30, 2026
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Reply from Jamoona

Hi Gabriele,

Thank you so much for recommending us! We're happy to have earned your trust. Your support keeps us motivated, and we can't wait to welcome you back for your next order!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Top service!

Top service by Jamoona & their team. I have been using Jamoona for a few years to order Indian groceries; items are almost always up to the mark with good quality. I had a small issue with one of the products and it was successfully resolved within a few days by their friendly customer service team. Recommended!

July 30, 2026
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Reply from Jamoona

Hi Harsh,

Thank you for being a part of our family over the years! We're glad our team could help resolve the issue and make things right. Your continued trust and recommendation mean a lot to us. Here's to many more happy shopping experiences together!

Best regards,
Team Jamoona

Rated 4 out of 5 stars

received spoiled coriander leaves

Overall good service . keep it up!

October 28, 2026
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Reply from Jamoona

Dear Bhavana,

We're truly sorry that your experience didn't meet your expectations. Our support team is already in touch with you to understand your concerns and make things right.

We appreciate you bringing this to our attention and hope you'll give us another opportunity to restore your trust in Jamoona.

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Very good and fast Shopping

Very good and fast Shopping

October 29, 2026
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Reply from Jamoona

Dear Sarmila,

Thank you so much for your order! We're glad you had a smooth experience with us. We truly appreciate your support and hope to welcome you back to Jamoona soon!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Amazing Products, Excellent Service and Truly Outstanding Customer Support.

I have ordered from Jamoona many times and I can honestly say I am extremely happy with everything. The quality of the products, the freshness of the food, the delivery and especially the customer service have always been excellent.

What I appreciate the most is their amazing customer support. Whenever I have had a question or needed assistance, their team has always been incredibly friendly, understanding and helpful. They genuinely care about their customers and always do their best to make sure everything is handled smoothly. That level of care and professionalism is something I truly appreciate.

For me great customer service is not just about providing good products, but also about making customers feel valued and supported and Jamoona has truly earned my trust.

I am genuinely happy to be a regular customer and will definitely continue ordering from them. Thank you, Jamoona team, for your wonderful service and for caring about your customers.

October 29, 2026
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Reply from Jamoona

Dear Mahbub,

Thank you so much for your continued trust and for being a part of the Jamoona family! Your appreciation means the world to our entire team, especially our customer support staff. Knowing that our efforts make a difference truly motivates us to keep doing better. We're lucky to have customers like you and can't wait to serve you again! 😊

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Good service

Good service

October 29, 2026
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Reply from Jamoona

Dear Nigil,

Thank you for your order and for choosing us! We truly appreciate your trust and hope to make your next shopping experience just as enjoyable.

Best regards,
Team Jamoona

Rated 5 out of 5 stars

All items are good and in fair prices

All items are good and in fair prices.
Delivery is also very fast.

October 29, 2026
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Reply from Jamoona

Dear Guarav,

Thank you for your order and for supporting us! We're happy to have made your experience worthwhile. Can't wait to welcome you back for your next order!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Fantastic and smooth experience with…

Fantastic and smooth experience with placing order and timely delivery. Great variety.

October 29, 2026
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Reply from Jamoona

Dear Divya,

Thank you for choosing us! We're so happy to have you shopping with us. Your support encourages us to keep bringing you more choices and better experiences. Looking forward to your next order!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Professional and quick

It was easy to order, although I got good delivered to Germany, it was possible to get them delivered to Austria where I live. The items were in good condition when I recieved them, even the fresh products like green chillis. Can't wait to try their service during summer, when I want to order Mangos from them.
Next thing the items were delivered quite fast.

October 28, 2026
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Reply from Jamoona

Hi Abhishek,

Thank you for your lovely feedback! We're glad your order reached you safely in Austria. We hope you enjoy every bite and look forward to bringing some delicious mangoes your way this summer!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

I am very pleased with my order and…

I am very pleased with my order and quickly delivery.
Thank you

October 28, 2026
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Reply from Jamoona

Hi Roopa,

Thank you for your order and for choosing us! We're so glad we could make your experience a positive one. We truly appreciate your support and hope to serve you again soon!

Best regards,
Team Jamoona

Rated 5 out of 5 stars
Jamoona logo

Reply from Jamoona

Hi Sandeep,

Thank you for shopping with us! We're happy to be part of your kitchen essentials. Your continued support keeps us motivated. Looking forward to your next order!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Excellent service

Customer Service and delivery service both are Very good. Prices are very reasonable. I am very satisfied with their services and products.

October 29, 2026
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Reply from Jamoona

Hi Syed,

Thank you for your order and for trusting us! It means so much to know our team's efforts are making a difference. Your encouragement motivates us to keep raising the bar. We look forward to serving you again!

Best regards,
Team Jamoona

Rated 5 out of 5 stars

Reliable and Fast

October 29, 2026
Jamoona logo

Reply from Jamoona

Hi Mahesh,

Thank you for being a part of the Jamoona family! We truly appreciate your trust and look forward to making your next shopping experience just as enjoyable!

Best regards,
Team Jamoona

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