Jurassic Fruit Reviews 

1,125
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good offers of fresh and otherwise preserved, organic exotic fruits. I've ordered 3 times now, and am overall pleased. Be prepared for some issues and criticisms, but keep in mind that what they're... See more

Rated 5 out of 5 stars

I’ve ordered from Jurassic Fruit many times over the years when travelling to the countries where delivery is possible. Jurassic Fruit has great customer service that will answer any questions and ass... See more

Rated 5 out of 5 stars

Edit: Jurassic Fruit reviewed the case and made a refund for the bruised fruits. We are now fully satisfied with customer service, even though we were not lucky to get mangoes that were all idea... See more

Company replied

Rated 5 out of 5 stars

I purchased the Small Exotic Mystery Box along with clementines, and I absolutely loved it. Everything arrived on time, safely packed, and included helpful instructions on how to eat the fruits and... See more

Company replied

Company details

  1. Organic Food Store

Written by the company

Wenn auch du gerne frische, köstliche Bio-Früchte von kleinen Farmen an deine Tür bekommen möchtest, 100% vegan und roh, dann besuche unser Online-Paradies!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,125)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered for almost 200€

I ordered for almost 200€, but when i got the box half of my fruits were rotten. I also got the large exotic fruit box, more rotten fruit and hardly anything in it. Not worth the money.

September 18, 2026
Unprompted review
Jurassic Fruit logo

Reply from Jurassic Fruit

Hi Horváth,

I’m very sorry to hear that you were disappointed with your order.

I personally reached out to you after seeing your review because I wanted to understand which fruits were affected and see what we could do for you. Although your order was shipped to Hungary, a destination for which we explain the increased freshness risk and the absence of our usual freshness guarantee during checkout, I still wanted to take a step towards you and look into your case individually as an exception.

Unfortunately, I haven’t heard back from you yet. We would still be happy to look into this with you if you contact us directly and send us a few details or photos of the affected fruits.

We’re genuinely sorry that your experience did not meet your expectations, and we’d appreciate the opportunity to better understand what happened.

Kindly,

Katrin from Jurassic Fruit

Rated 5 out of 5 stars

Exceptional products

I’ve been buying from Jurassic Fruit for several years now, and my experience has been consistently excellent. Thank you to the entire Jurassic Fruit team for providing such an incredible selection of fresh, healthy, organic, raw, and tree-ripened fruit, fresh drinking coconuts, raw nuts, and so many other exceptional products.

Every order arrives carefully packed, fresh, and full of flavour. It’s clear that Jurassic Fruit is passionate about sourcing the highest-quality produce and delivering an outstanding customer experience. Whenever I’ve had a question, the team has always been friendly, knowledgeable, responsive, and genuinely happy to help.

Thank you for the care and passion you put into everything you do. 🌿🥥🌱💚

July 28, 2026
Unprompted review
Jurassic Fruit logo

Reply from Jurassic Fruit

Thank you so much for these incredibly kind words. 💚 We’re genuinely touched to read that you’ve been with us for several years and that you continue to enjoy your Jurassic Fruit experience.

Knowing that the care we put into selecting our fruits, preparing your orders and helping our customers is felt on the other side means more to us than you might imagine. Messages like yours are a wonderful reminder of why we love what we do. 🌿🥥

Thank you for your trust and for being part of the Jurassic Fruit journey for so long. We’re truly grateful to have you with us! 💚

Rated 5 out of 5 stars

It came quick

It came quick, fruit was in perfect shape and even included a paper that had storage instructions & how to eat it. Definitely will be purchasing from them again in the future.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Trying rare and exotic fruits is my hobby

Trying rare and exotic fruits is my hobby.
Jurassic Fruit is - as far as I know - the best exotic fruit web shop in the EU.

I have had a great experience with them every time I made an order.

The web page is clean, informative. Making an order is as simple as it gets.
The shipping was fast and I have never experienced any damage on my fruit.
The fruit itself is always fresh, of good quality and you just can't compare tree ripen fruit with store bought ones.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality exotic fruits and fast delivery

I've placed two orders with Jurassic Fruit, and both experiences were excellent. The fruits arrived quickly and were extremely fresh and well packaged, which is especially important for exotic produce. Everything arrived in perfect condition.
I was also pleasantly surprised by how competitive the prices are compared to other sellers of exotic fruits. Communication and delivery were smooth, and you can really feel the care and the passion behind this small business.
I'm very happy with my orders and will definitely continue buying from Jurassic Fruit. Highly recommended!

May 6, 2026
Unprompted review
Jurassic Fruit logo

Reply from Jurassic Fruit

Hello,

Thank you so much for your incredibly kind words and for taking the time to share your experience with us! It truly means a lot to our whole team. 😊

We’re very happy to hear that both of your orders arrived fresh, well packaged, and in perfect condition. Exotic fruits can be quite delicate, so it’s wonderful to know everything reached you just as it should.

It also means a lot to hear that you appreciate not only the quality and prices, but also the care and passion behind what we do. Feedback like yours really motivates our small team every day.

Thank you again for your trust and support. We’re already looking forward to sending more delicious fruits your way! 🥭🍍

Warm regards,
Your Jurassic Fruit Team

Rated 1 out of 5 stars

I have ordered twice from Jurassic…

I have ordered twice from Jurassic fruit and I have not received anything this is a huge scam they have stolen over 200 eur from me so please don’t buy anything from this site nothing will be delivered

May 4, 2026
Unprompted review
Jurassic Fruit logo

Reply from Jurassic Fruit

Hello Louiie,

We are very sorry that your experience with the deliveries was disappointing.

We have been in contact with you regarding both orders and are still actively working on finding a suitable solution together with you. Your first order has already been fully refunded.

The shipments contained very fragile fruits and, unfortunately, the delivery delays during the public holiday period caused additional transport complications.

We recently contacted you again by email because we still need a few additional details from you in order to continue and finalize the solution for the remaining issue. As soon as we receive your reply, we will gladly continue assisting you.

Kind regards,
Katrin from Jurassic Fruit

Rated 5 out of 5 stars

Exotic Experience

On April 22, I received the Exotic Fruit Discovery Box. A very fresh package, full of interesting flavors and pleasant surprises. Some of the fruits were ones I tasted for the first time, so it was definitely one of the best decisions to order from here. The experience was a 6-star one, but unfortunately the website only allows me to give 5 stars.

April 22, 2026
Unprompted review
Rated 4 out of 5 stars

Good offers of fresh and otherwise…

Good offers of fresh and otherwise preserved, organic exotic fruits. I've ordered 3 times now, and am overall pleased.
Be prepared for some issues and criticisms, but keep in mind that what they're doing is quite difficult. The customs, legal and logistics work in their case is probably a headache. Be careful when ordering especially in the summer heat.

All things considered, they're doing great, and you would never find this good quality in any supermarket. Some of these things you wouldn't even get to try without very expensive traveling! Not to mention this is one of the best sources of the freshest seeds for growers of exotics!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience from the start!

Excellent experience from start to finish.
Wide selection of rare tropical fruits, very professional customer service, and clear communication throughout the order process. The team is responsive, helpful, and genuinely cares about quality.
Shipping was fast considering international delivery, and the fruits arrived in good condition. I especially appreciate their transparency and willingness to accommodate special requests.
Highly recommended for anyone looking for high-quality exotic fruit.

February 17, 2026
Unprompted review
Jurassic Fruit logo

Reply from Jurassic Fruit

Thank you so much for your kind words István! We're thrilled to hear you enjoyed our fruits and service, and it means a lot that our care and transparency stood out. We can’t wait to delight you with more exotic fruits soon!

Rated 5 out of 5 stars

Small Exotic Mystery Box

I purchased the Small Exotic Mystery Box along with clementines, and I absolutely loved it. Everything arrived on time, safely packed, and included helpful instructions on how to eat the fruits and when they’d be ripe. The selection had a great variety—including fruits you can’t find in an everyday supermarket—and everything was fresh and delicious.

The free coconut was the highlight for me. It was such a treat that I honestly don’t think I’ll ever go back to store-bought coconut water again. Overall, this order was fun, healthy, and delicious. I’ll definitely be ordering again!

January 27, 2026
Unprompted review
Jurassic Fruit logo

Reply from Jurassic Fruit

Thank you so much for this wonderful feedback! We’re so happy you enjoyed the Small Exotic Mystery Box and that everything arrived perfectly.

It’s great to hear the variety, freshness, and ripening tips made the experience even more special and we love that the coconut was your highlight! 🥥

We can’t wait to surprise you again with your next box 🌿

Rated 5 out of 5 stars

Thanks !!

Thanks : top quality, ripe perfect, wonderful jackfruit and Durian !! Sent by UPS express from germany to Malaga.
😁👍👏🙏🙏🙏🙏

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Be careful if you live outside of Germany

Edit: Jurassic Fruit reviewed the case and made a refund for the bruised fruits.
We are now fully satisfied with customer service, even though we were not lucky to get mangoes that were all ideal.
—————————

We live in Hungary- delivery arrived in 2 days, mangoes looked perfect, box not damaged.
Sadly, 2 out of 5 fruits were bruised inside, one so fully that we couldn’t really cut and save anything from it.
Company treated it as freshness claim and refused the refund, even though on the outside fruits were neither damaged nor overripe.

September 24, 2025
Unprompted review
Jurassic Fruit logo

Reply from Jurassic Fruit

Hi Magdalena,

Thank you very much for your feedback and for sharing your experience.
We’re really sorry to hear that two of your mangoes were bruised inside, that’s of course not what we want for our customers.

After reviewing your case again, we’ve arranged a refund for the affected fruits, as we truly want you to be happy with your experience.
We’re glad this could be resolved, and we’ll also keep working closely with our growers and packing team to prevent this from happening again in the future.

Katrin from Jurassic Fruit

Rated 3 out of 5 stars

Avoid if you live outside of Germany

Great for most stuff, but the service is horrible if you're too far from their shipping center. I live in Italy and most fruits arrived in perfect condition, but a few like the coconut and sugarcane were rotten. Any complaints are reviewed but then denied because I am too far from them and delays lead to mold, even though I showed them that the sugarcane had red rot fungus, which grows way before harvesting, and the coconut was almost 2 months past its date (as the label on each one says 15/06/2025 (I got them the first days of August).

I only recommend buying from them if you are in Germany.

August 1, 2025
Unprompted review
Jurassic Fruit logo

Reply from Jurassic Fruit

Hi Marco,

We’re very sorry to hear about your experience. While most of our fruits arrive in perfect condition, shipping in certain countries that have longer delivery times can sometimes lead to delays that affect freshness. Of course, you were right that the sugarcane showing red fungus should not have been sent, and the same goes for the coconut. That’s why we have issued a refund for the affected fruits. We hope this helps improve your experience with us, and we truly appreciate your feedback, as it helps us improve our service for all customers.

Best regards,

Katrin from Jurassic Fruit

Rated 5 out of 5 stars

My experience with Jurassic Fruits has…

My experience with Jurassic Fruits has always been excellent! I love the philosophy behind this company and the opportunity it gives to all of us fruit enthusiasts to try incredible and rare fruits! The packaging is always carefully prepared and well done, and the fruits always arrive in great condition and perfectly ripe! I’ve always been satisfied and will continue to buy from you — you’re doing an amazing job!

July 24, 2025
Unprompted review
Jurassic Fruit logo

Reply from Jurassic Fruit

Thank you so much for your wonderful feedback! We’re thrilled that you appreciate our philosophy and enjoy discovering rare and incredible fruits with us 🍍🍈🍇. It means a lot to hear that our careful packaging and quality fruits reach you perfectly ripe and in great condition 🍌✨. We look forward to delighting you with many more fruity treasures! 😊🌟

Rated 5 out of 5 stars

I was really happy with my order

I was really happy with my order. The fruits were fresh, sweet, and full of flavor.
Everything arrived on time and well packed. Great service and great quality. I’ll definitely order again!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent fruits

The messages about my order, the delivery and the fruits, everything it's at superlative. Great job, Great taste! Thank you! Happy anniversary!

May 13, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look