Company activity

Updated 15 hours ago

This page gives you a detailed overview of how Hastings Direct has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: May 2014.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

2,234

Verified

24,013

Invited

2

Redirected

1


Total reviews from the past 12 months

26,250

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Hastings Direct got its reviews in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Profile merges

How many profile merges happened in the past 12 months

June 27, 2024

One profile merged into Hastings Direct because it was about an identical domain.

Hastings Direct's TrustScore became 4.2 after this profile merge (previously 4.2).

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February 15, 2022

One profile merged into Hastings Direct because it was about an identical domain.

Hastings Direct's TrustScore became 4.4 after this profile merge (previously 4.4).

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New reviews by star rating

How many new reviews (distributed by star rating) Hastings Direct got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How Hastings Direct replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 24 hours or less.

  • Has replied to 99% of their negative reviews.

Hastings Direct’s flagging activity

How frequently Hastings Direct flagged their reviews in the past 12 months

Hastings Direct hasn’t flagged any reviews in the past 12 months.