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Written by the company
Hyttetorget er en av Norges største leverandør av hytteutstyr og har i over 30 år hatt som hovedfokus å gjøre hyttelivet enklere for alle i vårt langstrakte land.
Vi leverer produkter som er spesielt godt egnet til hytte- og fritidsmarkedet. Våre hovedområder er offgrid løsninger innenfor temaer som solcelle, energi, toalettløsninger, vann, dusj og avløpshåndtering. I tillegg har vi en rekke "kjekt å ha" produkter som du ikke så lett finner andre steder.
Vårt hovedkontor og lager ligger i Sandefjord. Her finner du også landets største "hyttebutikk" hvor du kan få gode råd og veiledning fra en av våre mange hytteutstyr-eksperter.
Nordre Kullerød 13B, 3241, Sandefjord, Norway
4.5
3K reviews
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Reply from Hyttetorget
Takk for at du deler tilbakemeldingen din, det er leit å høre at du opplevde servicen vår som dårlig. Vi ønsker gjerne å forstå hva som skjedde, så ta kontakt med kundeservice via hyttetorget.no/kontakt oss slik at vi kan se nærmere på saken.
Expensive for what it is. Delivery was ok for Norwegian standards but rubbish compated to other coontries.
Reply from Hyttetorget
Thank you for your feedback.
We appreciate your comments regarding both pricing and delivery. While the delivery service is managed by a third-party logistics provider, we understand that the overall customer experience is important and we take your feedback seriously.
Regarding the price of the Filterpose 60L Compact Mini, it is worth noting that this is a hand-sewn product rather than a fully automated mass-produced item. The manual manufacturing process requires additional craftsmanship, quality control, and handling, which naturally results in higher production costs compared to standard disposable filter bags.
In addition, the final price reflects logistics, packaging, and distribution costs associated with delivering a specialized product to our customers.
We continuously evaluate our delivery partners and appreciate your honest feedback regarding shipping performance. Your comments help us improve both our products and the service surrounding them.
Great product, well packaged and thus no transit damage. The product was flat packed with easy to follow instructions. Tools required were minimal and most households will already have them. Delivery took a little longer than expected but certainly not a problem or a deal breaker.
Reply from Hyttetorget
thank you so much for the wonderful feedback!
Reply from Hyttetorget
Hei John,
Tusen takk for den hyggelige tilbakemeldingen! Veldig gøy å høre at du er fornøyd, og slike tilbakemeldinger gir oss ekstra motivasjon i hverdagen.
Du er alltid velkommen til å ta kontakt med oss igjen dersom det er noe vi kan hjelpe deg med.
I received a damage parafin heater...I ask them to take it back and send me another one that is working or cancel payment so I can buy form other place. ..they didn't send me another product and netiher cancel the payment..now after almsot 2 months they contact me and ask me if i still wnat a parafin heater..I told them I already bought from other palce..just cancel the payment and invoices...It didnøt seems lieka serious company to me.
Reply from Hyttetorget
Hi Christian
We follow protocol with this. But yes. You sent it in and we have it in our to do list.
So sorry that this has taken time, as we have som vacations at our place =)
Reply from Hyttetorget
Hi, and thank you so much for the great feedback! 😊
We're really happy to hear that you consistently experience quick deliveries and good quality – that’s exactly what we aim for.
Thanks for choosing Hyttetorget – you're always welcome back! 🏡
Good website, fast ordering and delivery of goods, professional communication, I recommend to everyone.
Reply from Hyttetorget
Hi and thank you so much for your wonderful feedback 😊
We are truly happy to hear that you had such a positive experience with our website, ordering process, delivery, and communication. Your recommendation means a lot to us, and we really appreciate that you took the time to share your thoughts.
Best regards,
The Hyttetorget Team
Reply from Hyttetorget
Så bra at pakken kom fort frem til deg Ole 😊 Vi setter pris på at du deler tilbakemeldingen din med oss!
Reply from Hyttetorget
Hi Struan,
Thank you so much for your kind review! 🌟
We’re thrilled to hear that you’re happy with both our service and products – and that the delivery was fast and prices fair. That’s exactly the experience we aim to provide!
You're always welcome back to Hyttetorget – and don’t hesitate to reach out if there's anything we can assist you with in the future.
Reply from Hyttetorget
Hei Anne Christin,
Tusen takk for en strålende tilbakemelding! 🌟
Vi blir veldig glade for å høre at du fikk god hjelp over telefon og at leveringen gikk raskt. Det betyr mye for oss at du er fornøyd – det er akkurat slike opplevelser vi jobber for hver dag.
Velkommen tilbake til Hyttetorget når som helst, og ta gjerne kontakt igjen dersom du trenger hjelp i fremtiden!
Reply from Hyttetorget
Vi setter stor pris på at du er fornøyd med både kvaliteten og leveringen – det betyr mye for oss.
Second time SHOP
Second time when I buy a shower cabin very good quality is perfect fit for the small cozy cabins.
have very good description and easy to install and connect.
When I needed service they react very fast.
Reply from Hyttetorget
Hi, and thank you so much for your kind words!
Set the product as advertised. Delivery got redirected to a collection point in a completely different place no where near where we are.
Reply from Hyttetorget
Thank you for your feedback – we're glad to hear that the product met your expectations. That said, we're sorry to hear about the delivery issue and understand how frustrating it must be when a parcel is redirected far from your location.
This is not how we want your shopping experience to be, and we’d like to investigate what went wrong. Please feel free to reach out to us at kundeservice@hyttetorget.no or call us at +47 33 42 01 00, and we’ll do our best to sort it out.
We appreciate you bringing this to our attention.
I had the pleasure of ordering several items for my cabin and was fortunate to be connected with Stein, who patiently guided me through the selection process. He took the time to answer all my questions and helped me choose the right products. I truly appreciate his professionalism and support, and I look forward to receiving the items soon and enjoying them at the cabin.
Reply from Hyttetorget
Thank you so much for your kind words and for taking the time to share your experience!
We truly appreciate your trust in us, and we’re confident that your new items will bring great enjoyment and comfort to your cabin. If you need anything else or have further questions, don’t hesitate to reach out.
Gratis og rask frakt med bring pick up point som tilgjengelig frakt alternativ
Reply from Hyttetorget
Hei Tom
Tusen takk for tilbakemeldingen! Vi er glade for å høre at du satte pris på vår løsning som vi kom frem til. Vi gjør alltid vårt beste for å tilby god service og fleksible leveringsalternativer, slik at du som kunde får en så smidig og positiv opplevelse som mulig.
Vi håper at du blir fornøyd med produktet ditt, og ikke nøl med å ta kontakt dersom du skulle trenge hjelp eller har spørsmål – vi er her for å hjelpe deg!
Reply from Hyttetorget
Hei Fidel
Costumer service is the best kind of service! 🙂
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