The tracking information was mixed up with Zalando’s and therefore quite confusing. DHL was indicated as the carrier, but the package was ultimately delivered by Bpost, which did not make sense. That... See more
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Gorilla Wear supplies sportswear, lifestyle clothing, fight gear, and gym accessories. Our legacy began in 1982 in the United States of America. With decades of experience and a team of world-class athletes, we are committed every day to encouraging athlete motivation through products with unique designs and high functionality.
Over the past 40 years, our brand has become legendary. Athletes around the world have proudly worn or used our products for generations. And they still do, because, with customers from over 100 countries and more than 65 established distributors, we're still expanding our brand every day.
We take customer opinions extremely seriously so we can provide athletes with the best possible products and customer service. We'd love to hear about your experience with Gorilla Wear!
Jan Tinbergenstraat 131, 7559 SP, Hengelo, Netherlands
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It Was supposed to be a regular fit or sum, i got 3 different S t shirts and they are covering my biceps to the elbow, i am 1 70 70kg, im not going to return them because i dont like to waste time, but i hoped they were much slimmer and focused on The biceps
Reply from Gorilla Wear
I love the brand One of the best bodybuilding and gym clothing
Reply from Gorilla Wear
I ordered the wrong size tanktop wich was in promotion. I noticed this after reading the confirmation and I've immediately send a mail to the info point. They open at 9am according to their website and I received an answer at 08:58. They were happy to change the size for me and covered the difference because the bigger size was slightly more expensive. I already was a customer so I already know the quality is very good. Thank you very much!
Reply from Gorilla Wear
I ordered elbow wraps over a month and have not received the product. I emailed the company and did not get a response. Poor customer service
Reply from Gorilla Wear
I have purchased several times from gorilla wear and love the fit and quality
Reply from Gorilla Wear
Everything was a good fit, arrived promptly. Not too expensive. Good job
Reply from Gorilla Wear
Iconic brand which still doesn't disappoint. Great fitting without restrictions even though the material is very good quality with a thickness that translates into future durability.
Reply from Gorilla Wear
I Love Gorilla 🦍 wear, bin a fan since it's inception back in the 1980's, first they had all the clothing in the Gym's, now I shop online, high quality products from gym wear to accessories, you always can trust this company, excellent customer service and quick response, great return policy and quick shipping, I recommend it to anyone into working out and everyday lifestyle, top notch A+!
Reply from Gorilla Wear
Genuinely don’t order from this place I spent 100$ plus on this and package never came in I emailed them they responded said the package was lost at the time of handoff they haven’t responded back to my email when I asked for a refund or a reorder placement I highly recommend yall look at a different brand to order from because this is honestly unacceptable.
Reply from Gorilla Wear
I didn't get my order, went to the wrong address, tried to reach the company within seconds of placing order and they couldn't do since they shipped it. So it went to an address in a state I don't live in and its just there collecting dust.
Reply from Gorilla Wear
It takes to long to get my stuff and I haven’t get it
Reply from Gorilla Wear
Good quality and graphics but the worst sizing I have ever seen. XL is closer to Medium then a actual XL
Reply from Gorilla Wear
It’s been 12 days since I placed the order and it still hasn’t shipped
Reply from Gorilla Wear
Well, first off the listed phone number does not work. I have had issues with exchanges twice. Both times ( months apart)…no reply, via email, from customer service. I had to send several emails. After that… when there is a response (multiple
weeks later), it’s a general automated reply that has nothing to do with the issue. You have the worst customer service, that I have ever had to deal with. I will no longer purchase from your company.
Reply from Gorilla Wear
Sent me wrong size after making me wait forever for shipping. I order medium they sent me XL.
Don’t recommend this brand they’re also highly unresponsive over their support lines and email.
Reply from Gorilla Wear
I actually haven't received anything. My order was confirmed but was never sent, I got no updates or anything related to the tracking of my order and I just don't know if my product was ever even sent.
Reply from Gorilla Wear
Hello,
I recently placed an online order for a pair of shoes from Gorilla Wear, but when the package arrived I noticed that the size I received does not match the size I ordered.
I live in Costa Rica, and I would like to know the procedure to resolve this issue, whether through an exchange for the correct size or a refund. Could you please let me know who I should coordinate with and what steps I need to follow?
I've attached my order number and photos of the product I received for reference.
Thank you in advance for your help. I look forward to your response.
Best regards,
Osvaldo Gonzalez
Reply from Gorilla Wear
Hello and kind regards,
I am inquiring about my order #300022913??
I placed my order on May 22nd. It’s been well Over 10 days now, 21 days to be exact?
I would like an update dated order detail at your earliest convenience please.
I am a returning customer, and this has not taken you so long before.
I want what I ordered, and I do not want a refund. I will not be returning after my order is full filled.
-Louis
Reply from Gorilla Wear
They never respond to my emails for returns. Garbage customer service. Will never again purchase from this company
Reply from Gorilla Wear
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