e-outdoor Reviews 

8,031
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Socks are lovely and keep my feet lovely and warm... Mountain Equipment is a quality brand and the price at e-outdoor was very attractive

Rated 5 out of 5 stars

Now used this bag for a few journeys. Plenty of room for all your kit. versatile for lugging around, hand strap over a shoulder or use the backpack straps like a rucksack. Straps for compacting i... See more

Company replied

Rated 5 out of 5 stars

Ordered some walking shoes for my husband. Dispatched very promptly but were on the small side so I needed to exchange for the next size up so contacted customer service- one of the fastest and most... See more

Company replied

Rated 4 out of 5 stars

Well I think this review is for a Rab downpour eco coat. I wouldn't know because the review request doesn't say and I bought lots of camping stuff from different vendors. The coat is great and the... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Clothing Store

Written by the company

As an independent company with an established reputation, you can trust us to equip you with the necessary gear most suited to your needs. e-outdoor.co.uk prides itself with its excellent customer service in-store and secure online buying facilities, without compromising competitive prices on your shopping experience. Our great selection of stock includes all the leading outdoor brands such as Rab, Berghaus, Merrell, Brasher and Craghoppers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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No recent history of asking for reviews

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4.7

All reviews

(8,031)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service

I needed my order quickly and it was might fault I didn't read delivery timescales it was touch and go whether I would receive them in time. I contacted Polina and she was great, call answered promptly, she explained order was ready apart from 1 item which they were waiting for. She agreed to refund the item and post out the rest of the order. I received the order the very next day from Amazon shipping and the refund was duly processed the same day and has been credited back to my account.
I was worried after reading the Trustpilot reviews but I will definitely use this company again and have recommended them to my family. My only suggestion for improvement would be if they are just waiting for one or 2 items could they contact you but I suppose this would mean more admin costs and I would prefer yo buy an item that they can keep the cost lower than anywhere else. Thank you!

November 11, 2024
Unprompted review
e-outdoor logo

Reply from e-outdoor

We sincerely appreciate your review and feedback. We are pleased to know that you are satisfied with our service and grateful that you took the time to share your experience. Thank you for your continued support. Kind regards E-outdoor

Rated 5 out of 5 stars

Fits well

Fits well. Provides rain protection. Keeps me warm

Impressed with the durability of this duffel bag, been using it for months, and it still looks brand new. Great investment for travel or sports.

September 17, 2024
Unprompted review
e-outdoor logo

Reply from e-outdoor

We sincerely appreciate your review and feedback. We are pleased to know that you are satisfied with our service and grateful that you took the time to share your experience. Thank you for your continued support. Kind regards E-Outdoor.

Rated 5 out of 5 stars

Everything just went through the…

Everything just went through the process from start to finish easily without hiccups....Great quality and service from E-outdoors will be back.

May 23, 2024
Unprompted review
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Brian.

Rated 5 out of 5 stars

Great service

A good price and easy to order I made a mistake with the delivery address which was resolved quickly by the e outdoor team

May 31, 2024
Unprompted review
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Brian.

Rated 5 out of 5 stars

This cap arrived right on time

This cap arrived right on time, and the price was right

April 19, 2024
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Brian.

Rated 5 out of 5 stars

Excellent

Great products, great prices and quick delivery

March 29, 2024
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Brian.

Rated 5 out of 5 stars

Great customer service …

Great customer service and excellent value for money

April 17, 2024
e-outdoor logo

Reply from e-outdoor

Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

I forgot to use my voucher code

I forgot to use my voucher code, but you efficiently credited my account. No questioning!

April 30, 2024
Unprompted review
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

Now used this bag for a few journeys.

Now used this bag for a few journeys.
Plenty of room for all your kit.
versatile for lugging around, hand strap over a shoulder or use the backpack straps like a rucksack.
Straps for compacting it on the outside are useful.
Solid and survives being thrown around airports and heliports.
A good versatile solid piece of luggage.

March 28, 2024
e-outdoor logo

Reply from e-outdoor

Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

Quick delivery and easy unfussy…

Quick delivery and easy unfussy packaging for a great pair of mountain equipment gortex trousers (would recommend!.

April 8, 2024
e-outdoor logo

Reply from e-outdoor

Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

The walking shoes were a very…

The walking shoes were a very competitive price and delivered as promised.

March 30, 2024
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

Great service quickly delivered will…

Great service quickly delivered will use again

March 29, 2024
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

conifer green mens mountain equipment lightline down jacket .

bought my second conifer green mens mountain equipment lightline down jacket in XXL size from e-outdoor , at the best price so far out of all the mountain equipment lightline down jackets i have bought from different online stores at an amazing price of just £174.87 , down from the full retail price of £260 for the non eco version down jacket . Thanks e-outdoor , this was the fifth mens mountain equipment lightline down jacket out of the six mountain equipment lightline down jackets i have purchased this last month at the best offer prices i could find for the various colours i could get hold off at the best prices at my time of purchasing . Excellent service , thank you very much e-outdoor , you have yourself a very happy and satisfied customer indeed . Altogether this past month i have purchased 6 mountain equipment lightline down jackets from various online stores , my last purchase been the latest eco version cosmos blue mountain equipment lightline down jacket at a different online store , but also at the most expensive price i paid so far at £220 , for the mountain equipment lightline down jacket range . I would definitely buy again from e-outdoor if they have what i am looking for at my time of purchasing at the right prices . Thank you very much again e-outdoor , the full 5 stars for you and your service ✴️✴️✴️✴️✴️ 👌 👍 .

March 28, 2024
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

Mountain equipment coat

I purchased a Mountain equipment for my son and it is Fantastic quality and super thick and I would highly recommend it to friends and family

March 28, 2024
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

The camping boots are constructed with…

The camping boots are constructed with high-quality materials, providing exceptional durability and protection. They offer excellent ankle support and a comfortable fit, allowing for long hikes and treks without discomfort.

March 19, 2024
Unprompted review
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

Great!

Great product at reasonable price. Highly recommend!

March 21, 2024
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

Wasn't sure about ordering originally…

Wasn't sure about ordering originally from them. I was wrong to doubt them. Sent nice and quickly, replied to messages. And there was a problem with the cost, I emailed to ask about repairs the reply was withing...2 mins if that with an answer and then upon reply another 2 mins and it was already being sorted.
Would order from again and again with this service.

April 3, 2024
Unprompted review
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

Rated 5 out of 5 stars

On time as ordered and advertised

On time as ordered and advertised

March 7, 2024
e-outdoor logo

Reply from e-outdoor

Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Charlotte

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