The network speed is good but the connection cost is expensive for loyal customers like me. I am using Delta for last 2 years and the price is much cheaper for new customers than the old customers. That makes me thinking to wait for my contract to get over so that I can go for other operators with cheaper options.

very good service, quick feedback, nice price

The installation appointment for the internet connection in my home which was scheduled for today was cancelled suddenly and I had to reschedule for tomorrow, in the meantime Delta was supposed to cancel my existing connection with Odido,. which was disconnected yesterday. So I have no internet for work. This is highly disappointing and I already regret my decision to move to Delta.

Internet customer service and advice could be better. The service disconnects from time to time and I am not sure if the WiFi coverage in my home is set up well.

Avoid at all cost, did not appreciate the way customer service spoke to me and my husband, very unprofessional.

TV Pakket is goed, evenals mobiele telefonie. Wifi is niet altijd top!

When we moved house, the new owner contacted Delta, signed up, and started a new contract at the same address — continuing the service under their name. Delta does not provide any services in the area we have moved to. We assumed that the internet service would work like other utilities, such as electricity and water, where only one account can be active per address at a time.
Instead, Delta continued billing us for months for a service they were no longer able to deliver to us. When I called to resolve this, they insisted on a 14-day cancellation notice — despite the fact that the service had already been taken over by someone else.
While we acknowledge we should have cancelled proactively, Delta's billing practices raise serious ethical and potentially legal questions. A reputable company would flag a duplicate account at the same address rather than quietly collect payments for an undeliverable service. Three months of charges later, we're left frustrated and out of pocket. If you have any alternatives, I'd strongly recommend exploring them before signing up with Delta. Our experience is that they are here to make a profit, not to provide a service.

At first everything was working fine.
then a whole day outage that pissed me off without proper communciation.

once raised a review and expressed how much i was satisfied, i got a call from a nice/profressional lady from Delta Customer Service who explained everything and walked me through all the points i had raised.

i really appreciated how this whole matter was handled.

keep up the nice job guys, appreciated.

KR
Mohamed

Skip the wait and call +1 {888*384*99.20 for fast 24/7 assistance. A real representative will help you with reservations, cancellations, or any travel issue right away. You can also visit the “Contact Us” page for alternative support.

****Easy Booking & Transparent Process****

Booking the flight was a smooth and straightforward experience. The website was well-designed, making it easy to search, compare, and select flights based on schedule and pricing. All essential details, including baggage rules and fare conditions, were clearly outlined, which helped avoid any confusion. The pricing felt fair, and the entire process--from choosing a flight to receiving confirmation--was completed quickly and efficiently, with all information neatly organized.

****Helpful Support & Quick Assistance****

The customer support experience was reliable and efficient. Reaching a representative did not take long, and the interaction felt professional and reassuring. The staff handled queries patiently, explained everything clearly, and ensured that concerns were addressed properly. The overall support system felt responsive and customer-focused, making the experience stress-free.

****Smooth Airport Experience & Quick Check-In****

The airport procedures were well-coordinated and hassle-free. Check-in was handled efficiently, with staff managing passengers in a friendly and organized manner. Waiting times were minimal as queues moved at a steady pace. Clear directions and signage around the airport made navigation simple, contributing to a calm and well-structured environment before departure.

****Comfortable Cabin & Relaxed Seating****

Onboard, the aircraft interior was clean and well-maintained. Seating was comfortable, with enough space to sit and relax during the journey. The layout did not feel cramped, which made the travel experience more pleasant. Attention to cleanliness and overall presentation added to the comfort level inside the cabin.
****
****Decent Meals & Professional Service****

The in-flight meals were decent in quality and suitable for the trip, even though they were fairly basic. What stood out more was the cabin crew's service--they were courteous, attentive, and approachable throughout the flight. They responded quickly to requests and maintained a calm, professional attitude, enhancing the overall onboard experience.

****Reliable Travel & Overall Satisfaction****

The journey was completed smoothly, with everything running on time and without any major issues. From booking to arrival, the entire experience felt well-managed and dependable. The consistency in service and ease at every step made the trip comfortable and stress-free, making this airline a solid choice for future travel.

Watch out for this company. We signed up in 2023 ! to get fiberinternet, now in 2026! its finally installed AFTER 3 years ! And the initial speed ordered is now outdated, and we want to change the speed to 1gb which is posted BIG on their website to 30€ per month. But in the phone im gettin told that that price is not for us, Because we are not NEW customers, even though we have NEVER gotten any service, any equipment, or paid a single € to Delta. So now we have to pay the double as ANY other NEW customer ! Delta is SCAMMING IS CUSTOMERS.
And your answer that you have know knowledge of this is an absolute lie. You have merged Caiway into Delta, and that is now one company. Initially we made the agreement with Caiway because they came to area in person. But your company is one now. And the representative I had a LONG conversation with on the phone, kept saying that he can’t do ANYTHING. But he would write on the case that I will complain on trustpilot over it. So stop with your lies.

My experience with DELTA as an internet service provider has been absolutely horrendous. First they promised me they'd cancel my old internet service provider for me if I moved over to DELTA, telling me I didn't need to worry about all of that, they'd do it for me. They then told me I didn't have to worry about getting fiber installed either, they'd do all of that, including the installation of the router/modem, telling me they'd pull it through to where my old router was situated in the living room and not in the communal hallway. They ONLY got it through into the communal hallway, where for some reason my fusebox is located, or.. meterkast in dutch. Then they promised me the person who'd install the router would make sure my router would be where /I/ want it, not where he wants it. Then the guy who came to install it told me that DELTA promises all kinds of stuff that isn't true, and he wouldn't be doing that. He was just an external hire, essentially.

I found out they didn't, in fact, cancel my old provider so I had to do that myself two months into being with DELTA, so I paid too much for two months. Then when I called why they hadn't done that, they told me they don't do that, I didn't have that package, even though I was promised I did. So to make it up to me, they'd reimburse a month of overpay. They never did.

DELTA makes promises they don't stick to. It's practically an American company at this point with the way they act and do business. I do not recommend anyone to make the switch to DELTA. They lie, they cheat, they gaslight.

The only reason I am not giving this a 1 star review is because people ignore the 1 star reviews.

At first they forgot to deliver a very important package. And then the next time the guy dont want to come and reschedule after three days. Once the guy come, he said he dont know how to install it so we need to make another appointment. And after two days, the right person come. He install it, but he told us the package delta delivered is not a working equipment. AND UNTIL NOW! AFTER TWO WEEKS DELAY! we still DONT have internet!!!

And Finally how do we get wifi? We fix it OURSELVES. And after we fix our internet ourselves, dleta respond very fast said their worker fix that. Your worker? Did you paid us?

Absolutely shocking service from delta and their contractors BAM! Caused property damage and we're not interested to rectify their actions till they were threatened with legal action. A terrible company with even worse customer service, avoid them at all costs.

Their reaction proves it, complete waste of time. AVOID THEM!!!!!

I called the company 3 months ago to make a new internet contract. They offered me a great promotion: 16 months of free TV and internet for only €45. I accepted and waited for the equipment to be installed at home. A few weeks later, I was surprised with a bill for €84. I called and went to the store in person to try to resolve the situation. This happened during the 3 months that the bill had an incorrect price. In November, I called again to try to resolve the problem and spoke with an employee named Maria, who confirmed that the situation was resolved and that I would receive future bills with a discount. A few days later, I needed to contact them again about the same problem and they informed me that I was not eligible to that type of contract and that it was not possible to change it. Now I have to pay extra for this service and I am very dissatisfied.

Everything's been great over the 1 1/2 years we had delta. One outage when a bagger damaged a cable but we were promptly informed via email and sms and kept in the loop until it was resolved the next business day.

I like what service I get from Delta, The Gigabit internet connection always stable, never have any issue!
I'm really recomend this provider for anyone who lookingfor the stable internet connection!

I would give 0 stars if possible. 1st, a guy came to my house and said we were the last to switch. Not stupid am I? Checked with neighbors, no one switched to Delta. Now I just say no and close the door
Today, 2 more appeared saying don't be afraid, we're not here to sell something. Then they tried to convince me to let them in. Again, not stupid am I? So my son heard the entire conversation and then went to a neighbor. Ultimately, the government are not enforcing a change to glasvezel as Delta have claimed!

We have everything from Delta .tv .internet energy & mobile Phone & are very happy with all.( we have been with the company since it was the PZEM)

Delta is my Internet provider for fiberglass internet.
The Installation service was smooth and friendly, the service is stable, no issues at all with my superfast internet. I just extended my contract for the next 2 years and can fully recommend it.