We were very satisfied with our stay. The surroundings were beautiful, the accommodation was clean and comfortable, and the staff were friendly and helpful. The atmosphere was peaceful and relaxing, m... See more
Company replied
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We were very satisfied with our stay. The surroundings were beautiful, the accommodation was clean and comfortable, and the staff were friendly and helpful. The atmosphere was peaceful and relaxing, m... See more
Company replied
1) despite booking from NL, the website should support at the very least English for those who live in NL (and we are MANY) and don't speak or understand Dutch 2) The table for selecting dates and pr... See more
I just love and adore a bungalow in a quite and clean resort with enough privacy. Been here 2 times last year. The receptionists are super friendly as well as the night porter and the handyman. I love... See more
Company replied
Corendon has a very poor booking management system. For the same booking they only sent 1 out of 2 flight boarding passes. We tried to call them, and their online bot never transferred us to the agent... See more
Company replied
Information provided by various external sources
Met 28 aanvlieghavens in 91 steden, 1.800 accommodaties en meer dan 500.000 passagiers per jaar is Corendon uitgegroeid tot een toonaangevende touroperator op de Nederlandse en Belgische markt. Corendon Holding is in 2000 opgericht als Turkije specialist en verzorgt inmiddels vakanties naar Griekenland, Spanje, Egypte, Portugal, Bali, Italië Marokko, Bulgarije, Curaçao, Israël, Macedonië, Cyprus, Dubai en Gambia.
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Postbus 349, 1170 AH, Badhoevedorp, United States
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We were very satisfied with our stay. The surroundings were beautiful, the accommodation was clean and comfortable, and the staff were friendly and helpful. The atmosphere was peaceful and relaxing, making it a perfect place to unwind. If you’re not looking for luxury but rather a place to truly relax and enjoy your holiday, I would definitely recommend it. We would be happy to come back in the future💞☺️
Reply from Corendon Vliegvakanties
Corendon has a very poor booking management system. For the same booking they only sent 1 out of 2 flight boarding passes. We tried to call them, and their online bot never transferred us to the agent. Then we tried to get another email with boarding pass, but instead they sent some kind of useless coupon.
Reply from Corendon Vliegvakanties
It starts with making a booking: not mentioned are the following items: no check in luggage included and no option to book it, no seats onboard to be selected, no mentioning that our cruise is in fact a floating all in resort for noisy Spanish families with children, balcony is extra but was closed for two days with very noisy maintenance works, cabins are extremely noisy especially with Spanish guests in the night and luggage carriers making lots of noise.
Buying luggage and check in with KLM near impossible. All guests had to call KLM to get things arranged.
Received mail for feedback, but link didn’t work.
Fortunately Stip reizen send us a good overview of our trip. Nice to find out this way that Corendon only takes your money without any service. Try to call them? Good luck to get through.
Horrible process and even worse customer attention. All of this confirmed by ALL 42 travellers
Reply from Corendon Vliegvakanties
Shuttle bus not included
Trolley not included in the price.
Reply from Corendon Vliegvakanties
Great service! Everything went quickly, smoothly, and without a hitch. I highly recommend it.
Reply from Corendon Vliegvakanties
Reply from Corendon Vliegvakanties
I made the mistake of booking directly with Corendon.
I didn’t even book the cheapest ticket — I paid extra for the “20kg baggage” fare, which was supposedly more flexible and was actually the second most expensive option available. Yet when I tried to change ONLY the departure leg of my return flight by just ONE day earlier, Corendon demanded €876 extra on a booking that originally cost €1272 total.
That’s nearly 70% of the original ticket price just to move one flight by one day.
But the terrible experience didn’t stop there.
• I was kept on the phone for 57 minutes before the call was randomly disconnected.
• I called back and waited another 30+ minutes.
• The second operator told me the colleague handling my request would call me back. They never did.
• I then contacted WhatsApp support after being redirected there by their chatbot.
• After waiting 3 hours, WhatsApp support falsely claimed I had already been informed about the change costs.
• When I then asked if I could simply cancel the booking instead, they replied 17 HOURS later saying cancellation was not possible.
All of this happened less than 24 hours after making the booking.
The prices are one thing, but the customer service is genuinely shocking:
* Endless waiting times
* No follow-up
* Contradictory information
* Ignored requests
* No practical help whatsoever
A company shows its true quality when something needs to be changed or fixed — and Corendon completely failed.
Reply from Corendon Vliegvakanties
Reply from Corendon Vliegvakanties
Two times have had a terrible experience...
One where my youngest son had an epileptic attack, NO help what so ever, the holidayrap was way too young, easy money right ?
The other was with my oldest son, honeymoon, 12 hours waiting on a new aircraft, when they finally made it to the hotel along with other guests there was no food/drinks, also during the 12 hours wait no drinks or food and NObody that kept them informed.
No way, never again Cor and Dom (Dutch intended)
En NU reageren ze wel, ongelofelijk, stelletje, toen waren ze er 2x niet voor mijn zoons, in het 1e geval traumatisch gewoon, en toen reageerde er niemand, stumperds...
Reply from Corendon Vliegvakanties
To start with, it was easy to book our trip with Corendon. It was also very convenient to add all the extra options to complete the trip. The hotel Vibra Algarb that we booked was a really pleasant hotel. It offered many facilities and was very centrally located. The breakfast was very good, and the hotel rooms looked neat and well maintained. The room was cleaned every day.
Reply from Corendon Vliegvakanties
Baggage rules and booking is not so clearly shown after I paid and its not easy to add or change.
Reply from Corendon Vliegvakanties
0% customer service .niemand beschikbaar,travel documents niet in order ,urren om het proberen te oplossen !dont recommend corendon
Reply from Corendon Vliegvakanties
They should be helping their costumers
Reply from Corendon Vliegvakanties
After booking, Corendon started offering the exact same holiday, same accommodation, and same dates for about €800 less. When I contacted customer service, they refused any adjustment, extension, or goodwill solution.
What made this worse was the contradictory information. I was first told no discount was possible. Then I was told it was because I was supposedly outside the cancellation period, even though I was still able to view cancellation options in my booking. At one point the booking page showed “No cancellation,” then later changed again. Instead of clear help, I got shifting explanations and was even made to feel that this was somehow my fault.
A “price guarantee” means very little if customer service hides behind inconsistent information and offers no fair solution when the same trip is suddenly sold much cheaper. Very disappointing experience.
Reply from Corendon Vliegvakanties
I made a booking with Corendon at the end of December. Despite repeated attempts, the booking did not appear on the Corendon website, so I was unable to view or manage it online. Because of this, I thought the booking had been cancelled and made another reservation elsewhere.
By the time I was informed that the booking was considered confirmed, the free cancellation window had effectively passed. Corendon insists on charging significant cancellation fees, even though the booking was not accessible through their website during the relevant period.
Very disappointing experience, especially due to the lack of flexibility when a technical issue prevented me from cancelling in time.
Reply from Corendon Vliegvakanties
Hotel was not as expected in the pictures , transfer was way too long without stops for a toilet or drinks
Reply from Corendon Vliegvakanties
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