Corendon Vliegvakanties Reviews 

Great holiday!

I was very happy to find an option for cruise and stay in a hotel with airplane from Amsterdam to Curacao. I decided to reserve it but until the end of reservation there was no information how long and to where is the cruise and how long and in which hotel is the stay. Not knowing any of those details I could not book also rent a car. Suddenly the reservation process finished with no details about the vacation. I got email with the reservation and that I should pay til next day 35 % of the amount but for what exactly was not clear. Only the start and end date were mentioned. I wrote to the facebook corendon page with all those questions and they knew only that the cruise is 8 days and the hotel stay 6 days. The rest they did not know. When iI express my disappointment the customer service told me that everything was on their site and to look there but that I cannot do anything because I already agreed with their terms and conditions. Is this customer friendly to agree to pay for a hotel that both sides dont know, with not a line for how many days, or what is this full pension, breakfust etc? Is this pprofessional the customer service to tell the customers to research the Corendon website for their reservation instead of including the details into the reservation? With this attitude I expect only bad surprises in the future instead of enjoying the coming vacation.

Our holiday unfortunately already started with problems at Corendon itself, and these continued to pile up all the way through to the return journey. What was supposed to be a relaxing trip turned into a series of stress, confusion, and extra costs. The room also did not match what we had expected; we had specifically chosen an upgrade to start our holiday more comfortably, but even that did not meet the promised quality.

In addition, we had very frequent contact with Corendon’s customer service prior to departure (no less than 7 times, up to 2 hours before our flight), because issues and uncertainties kept arising. This already caused a lot of stress before the holiday had even begun.

Things already went wrong at the time of booking: the reservation did not seem to be properly processed or communicated, which meant that nothing was known upon arrival at the hotel. After a long flight and transfer, we were left in the middle of the night without a clear solution. Instead of a smooth check-in, we were faced with uncertainty and ultimately had to pay extra just to get a room that matched what we had booked.

The check-in process and the flight itself also did not go smoothly. We were not able to sit next to each other on the plane, despite booking together. This was not clearly communicated in advance, nor was a suitable solution offered unless we were willing to pay extra. For a travel organisation like Corendon, you would expect these basic matters to be better arranged.

Furthermore, communication with the local representative was very disappointing. The Corendon tour guide was barely or not at all present at the hotel, meaning we had nowhere to turn with questions or issues. This created a feeling of complete lack of support at a time when you need it most.

Furthermore, communication with the local representative was very disappointing. The Corendon tour guide was not present at the hotel, meaning we had nowhere to turn with questions or issues. This created a feeling of complete lack of support at a time when you need it most.

During the stay, problems continued to accumulate. For example, extra charges were applied at the hotel that had not been clearly communicated in advance, such as extending check-out and other small services. What initially seemed included or reasonably arranged, turned out to be increasingly more expensive afterwards.

The overall impression is that there is little transparency about costs and that issues are only resolved when you are willing to pay extra yourself. That is not what you expect when booking through a large travel organisation like Corendon.

A holiday is supposed to be carefree, but in our case it started and ended with frustration, confusion, and the feeling that you have to pay extra for everything. For us, there will be no repeat with Corendon.vermeld dat de tourgids niet aanwezig was en dat we vereid zijn onze 

A holiday is supposed to be carefree, but in our case it started and ended with frustration, confusion, and the feeling that you have to pay extra for everything. For us, there will be no repeat with Corendon. We are, however, willing to reconsider and revise this review if a suitable solution or appropriate compensation is offered.

Bookingnumber: 2885819

I’ve a booked an accomodation at Corendon and literally twice the registration of the names and the birth dates were completely wrong and mixed. Furthermore, I got made an offer that would expire before next day 12pm. As I wanted to book it within that time frame, the agent told me that the given information was wrong thus I had to pay a higher amount. Also, I’ve booked 2 rooms for the accommodation with all people on the same booking and they decided to distribute us over the hotel, when asked, they say you should’ve said it earlier and now you have to pay the price difference. Insane customer service, but then the agent made a mistake in entering two people instead of four people for the transfer, they were quick to fix that and ask for the money. All they do is think about money, not in favour of the customer in any way shape or form.

You'll never fly the time you’re booking. Always change the time of you’re flight last minute so it costs you a whole day of your holidays.. thinking you fly early in the morning? Nope.. just 2 weeks before departure it’s evening all of a sudden!

I see a reaction from Corendon under my post…
I know you tell us that you can change the time of flight but it’s never for the better of your costumers 😑

We were very satisfied with our stay. The surroundings were beautiful, the accommodation was clean and comfortable, and the staff were friendly and helpful. The atmosphere was peaceful and relaxing, making it a perfect place to unwind. If you’re not looking for luxury but rather a place to truly relax and enjoy your holiday, I would definitely recommend it. We would be happy to come back in the future💞☺️

Corendon has a very poor booking management system. For the same booking they only sent 1 out of 2 flight boarding passes. We tried to call them, and their online bot never transferred us to the agent. Then we tried to get another email with boarding pass, but instead they sent some kind of useless coupon.

It starts with making a booking: not mentioned are the following items: no check in luggage included and no option to book it, no seats onboard to be selected, no mentioning that our cruise is in fact a floating all in resort for noisy Spanish families with children, balcony is extra but was closed for two days with very noisy maintenance works, cabins are extremely noisy especially with Spanish guests in the night and luggage carriers making lots of noise.
Buying luggage and check in with KLM near impossible. All guests had to call KLM to get things arranged.
Received mail for feedback, but link didn’t work.
Fortunately Stip reizen send us a good overview of our trip. Nice to find out this way that Corendon only takes your money without any service. Try to call them? Good luck to get through.
Horrible process and even worse customer attention. All of this confirmed by ALL 42 travellers

Great deals! Always good experience!

Shuttle bus not included
Trolley not included in the price.

Great service! Everything went quickly, smoothly, and without a hitch. I highly recommend it.

In general, 2 holidays arranged with Corendon, i didn't have any issues.

I made the mistake of booking directly with Corendon.

I didn’t even book the cheapest ticket — I paid extra for the “20kg baggage” fare, which was supposedly more flexible and was actually the second most expensive option available. Yet when I tried to change ONLY the departure leg of my return flight by just ONE day earlier, Corendon demanded €876 extra on a booking that originally cost €1272 total.

That’s nearly 70% of the original ticket price just to move one flight by one day.

But the terrible experience didn’t stop there.

• I was kept on the phone for 57 minutes before the call was randomly disconnected.
• I called back and waited another 30+ minutes.
• The second operator told me the colleague handling my request would call me back. They never did.
• I then contacted WhatsApp support after being redirected there by their chatbot.
• After waiting 3 hours, WhatsApp support falsely claimed I had already been informed about the change costs.
• When I then asked if I could simply cancel the booking instead, they replied 17 HOURS later saying cancellation was not possible.

All of this happened less than 24 hours after making the booking.

The prices are one thing, but the customer service is genuinely shocking:

* Endless waiting times
* No follow-up
* Contradictory information
* Ignored requests
* No practical help whatsoever

A company shows its true quality when something needs to be changed or fixed — and Corendon completely failed.

Very friendly and helpful staff. Great service.

Two times have had a terrible experience...
One where my youngest son had an epileptic attack, NO help what so ever, the holidayrap was way too young, easy money right ?
The other was with my oldest son, honeymoon, 12 hours waiting on a new aircraft, when they finally made it to the hotel along with other guests there was no food/drinks, also during the 12 hours wait no drinks or food and NObody that kept them informed.
No way, never again Cor and Dom (Dutch intended)

En NU reageren ze wel, ongelofelijk, stelletje, toen waren ze er 2x niet voor mijn zoons, in het 1e geval traumatisch gewoon, en toen reageerde er niemand, stumperds...

To start with, it was easy to book our trip with Corendon. It was also very convenient to add all the extra options to complete the trip. The hotel Vibra Algarb that we booked was a really pleasant hotel. It offered many facilities and was very centrally located. The breakfast was very good, and the hotel rooms looked neat and well maintained. The room was cleaned every day.

Baggage rules and booking is not so clearly shown after I paid and its not easy to add or change.

0% customer service .niemand beschikbaar,travel documents niet in order ,urren om het proberen te oplossen !dont recommend corendon

no stress, everything taken care for