The website was easy to navigate. The products I purchased were a good price compared to the big Department Stores. Shipping was good. I didnt wait too long. I recommend this supplier. A+++
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Scam website! Will be going to consumer affairs Victoria, still waiting on a refund after 4 weeks of waiting for a product. Don’t buy from this company!
Great communication. Happy with purchase smells great lots of compliments its also unisex partner can wear it as well.
The products arrived in good time, but it is not Dylan and Melissa Muir who you dealing with, it is Elizabeth Muir
3.7
Average
37 reviews
No history of asking for reviews
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The products arrived in good time
The products arrived in good time, but it is not Dylan and Melissa Muir who you dealing with, it is Elizabeth Muir
July 1, 2026
Unprompted review
Fabulous customer service
I accidentally selected the wrong product when buying online. Cosmetics Online were incredibly prompt and helpful in organising return of the item for a full refund. I did have to pay the return postage which is completely understandable given it was my error. I couldn't rate more highly.
July 22, 2026
Unprompted review
Fast delivery
July 21, 2026
Unprompted review
Great product and service
July 17, 2026
Unprompted review
Scam website
Scam website! Will be going to consumer affairs Victoria, still waiting on a refund after 4 weeks of waiting for a product. Don’t buy from this company!
July 20, 2026
Unprompted review
It took entirely too long to ship
It took entirely too long to ship. Product is good though.
July 17, 2026
Unprompted review
Good price for product
July 17, 2026
Unprompted review
Great products at excellent prices
Great products at excellent prices plus lovely free gifts with the order. Thoroughly recommended.
July 16, 2026
Unprompted review
Very good price comparison and good…
Very good price comparison and good communication. Postage took longer than anticipated which was a little disappointing but otherwise happy.
July 13, 2026
Unprompted review
great service and a great product
great service and a great product
the ordering was easy and the delivery was perfect
July 7, 2026
Unprompted review
Very reliable and efficient quick…
Very reliable and efficient quick delivery. Their prices are always less
June 11, 2026
Unprompted review
Good Prices
The website was easy to navigate. The products I purchased were a good price compared to the big Department Stores. Shipping was good. I didnt wait too long. I recommend this supplier. A+++
June 26, 2026
Unprompted review
Great communication
Great communication. Happy with purchase smells great lots of compliments its also unisex partner can wear it as well.
June 26, 2026
Unprompted review
Zero
Zero, if I could.
Placed an order 3 weeks ago, and with no movement, have asked 4 times for a refund due to them being unable or unwilling to supply the product ordered.STILL no refund forthcoming.
No product…no refund…lots of blah blah we’ll get the team onto it.
Will NEVER have anything to do with this mob again!!!
July 7, 2026
Unprompted review
Order unprocessed for over a week.
Ordered perfume on 29th June, it is now 9 July and order hasn't even been processed yet.
I will say that when you send a message to customer service, you get a quick reply but are told the team will get back to her and then she will get back to me. Polite lady, but not great company if it takes a day and a half to even find out what's happening, or to confirm a cancellation. Meanwhile my money has been taken.
Not good enough.
July 9, 2026
Unprompted review
Excellent shopping experience from…
Excellent shopping experience from finding what I wanted through to prompt delivery with clear updates from the time of purchase.
June 26, 2026
Unprompted review
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