Cigge.se Reviews 

734
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I placed an order on Sunday and arrived on Tuesday. All good, liquids and resistances. The price good

Rated 3 out of 5 stars

I only buy from this website but unfortunately this time I got a vape juice that was past it's expiration date, and it wasn't written on the website that it was expired when I bought it, so I paid fu... See more

Company replied

Rated 5 out of 5 stars

Satisfied with the purchase and their service, fast shipping and order fulfillment. I received a new box (no problem with it, at a great price) and 2 flavours (long expiry date, not opened or else).

Rated 5 out of 5 stars

I’m very satisfied with this company. The products are always in stock and the delivery is fast and reliable. Everything arrives on time and in great condition. Highly recommended!

Company details

  1. Electronic Cigarette Store

Written by the company

Cigge.se är en av Sveriges ledande webbutiker för e-cigaretter, vapes, e-juice, nikotinpåsar och vitt snus. Sedan starten 2014 har vi hjälpt hundratusentals kunder att handla tryggt och enkelt online. Vårt mål är att erbjuda ett brett och uppdaterat sortiment från välkända varumärken, alltid med fokus på kvalitet, säkerhet och tydlig produktinformation. Vi följer svenska lagar och riktlinjer för försäljning av e-cigaretter och nikotinprodukter och arbetar aktivt för att ge våra kunder en transparent och trygg köpupplevelse. Hos oss hittar du e-cigaretter och startpaket för både nya och erfarna användare. Vi erbjuder engångsvapes i flera smaker och nikotinstyrkor samt e-vätskor och nikotinsalt-e-juice från populära tillverkare. Vårt sortiment omfattar även vitt snus och nikotinpåsar i olika smaker och styrkor. Cigge.se erbjuder snabb leverans, smidiga betalningar via Klarna och en engagerad kundtjänst som alltid strävar efter att ge bästa möjliga service. Cigge.se – trygg, laglig och pålitlig handel med e-cigaretter och vitt snus online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

734 reviews

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Replied to 88% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(734)

585 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and good

I placed an order on Sunday and arrived on Tuesday. All good, liquids and resistances. The price good

August 25, 2026
Unprompted review
Rated 3 out of 5 stars

Received an expired vape juice, didn't say it was expired when I ordered it.

I only buy from this website but unfortunately this time I got a vape juice that was past it's expiration date, and it wasn't written on the website that it was expired when I bought it, so I paid full price for it.
Disappointed, makes it hard to trust and predict if I'm getting what I paid for or not.

April 28, 2026
Cigge.se logo

Reply from Cigge.se

Hi,

We’re very sorry to hear about this experience. You are absolutely right — if a product is past its expiration date, this should be clearly stated on the product page before purchase, especially if it is sold at full price.

We understand your disappointment, and we sincerely apologize for missing this. We always aim to provide accurate product information and reliable service, so we appreciate you bringing this to our attention.

Please contact our customer support with your order number and a picture of the product/date, and we will look into this immediately and help you with a suitable solution.

Thank you for your feedback and for being a returning customer. We truly value your trust and will review this internally to prevent similar situations going forward.

Rated 2 out of 5 stars

There is a lot of fuel left but i…

Therese is a lot of fuel left but i dosnt get any smoke, i think they are old expiry date is juli 2026, i have bought 30 pieces and used
3 and all is wrong, i hope it is just these 3, you have to compensate me when i checked all of them

March 26, 2026
Cigge.se logo

Reply from Cigge.se

Hi,

Thank you for your review, and we're sorry to hear about your experience.

That definitely doesn’t sound right. Even if there is liquid left, the device should still function properly. While the expiry date (July 2026) should not affect performance at this stage, what you’re describing is not expected.

Please reach out to our customer support with your order number so we can investigate this further. If the products are faulty, we will of course help you with compensation or replacement.

We appreciate you bringing this to our attention and will make sure to resolve this for you as quickly as possible.

Kind regards,
Customer Support

Rated 1 out of 5 stars

Bad taste bad life

Bad taste. And the good ones finished real fast. Synd.

March 22, 2026
Cigge.se logo

Reply from Cigge.se

Hej,

Tack för din feedback.

Vi är ledsna att höra att du upplevt både dålig smak och att vissa produkter tog slut snabbare än förväntat. Det är självklart inte den upplevelse vi vill att våra kunder ska ha.

Om du misstänker att det är något fel på produkterna är du varmt välkommen att kontakta vår kundtjänst med ditt ordernummer, så hjälper vi dig gärna vidare och tittar på en lösning.

Tack för att du uppmärksammar oss på detta.

Vänliga hälsningar
Kundtjänst

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