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CARiD.com Reviews 

23,852
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,132 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers appreciate that the online ordering platform is remarkably fast and easy to navigate when looking for specific components. Purchasers are generally very satisfied with the quick delivery times and helpful assistance provided during their purchases. However, some customers also noted that shipping fees can feel quite high and occasionally catch buyers off guard. A few reviewers experienced frustrating issues with certain items not fitting their vehicles correctly as advertised. Other buyers mentioned occasional delivery delays that caused concern about receiving their packages on time.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection, noting that items are easy to find... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between shoppers. On one hand,... See more

Price

Customers consistently note ambiguous experiences with price, often highlighting that product costs and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website is easy to navigate, fast,... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting a wide range of differing opinions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ordering process was logical , easy to follow the steps . Products were as advertised, just installed them so we will see how it goes from here . One disappointing thing was that the wheel lugs... See more

Company replied

Rated 5 out of 5 stars

Only thing it don’t have the same color as original other than that everything the same I ordered twice online this part was on back order so everywhere canceled CARDID made the cart for me sent it by... See more

Company replied

Rated 5 out of 5 stars

First time ordering and shipping was really fast. I got the part I needed way quicker than expected and the price was really good. I needed a fender for my 09' Jeep Grand Cherokee and all while a few... See more

Company replied

Rated 5 out of 5 stars

CariD's website and ordering is so fast and easy, it great to know there's a site that isn't a mess to try to navigate. Their on-line chat reps are great to, it makes correcting issues with an order a... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Parts Market
  3. Car Accessories Store

Written by the company

Define Your Vehicle's True Identity - Everything You Need to Bring Out the Person Behind the Ride - Custom Grilles, Wood Grain, Spoilers, Car Accessories, Truck Accessories, Auto Accessories, and so much more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24K reviews

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Asks customers to review

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How this company uses Trustpilot

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4.3

All reviews

(23,852)

6,517 reviews in the last 12 months

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Rated 3 out of 5 stars

Wrong part sent

Wrong part sent. I ordered a steel driver's side front fender and received a plastic front grill part. Hopefully this is quickly and easily corrected.

August 30, 2026
Rated 1 out of 5 stars

I paid almost $17.00 for shipping as it…

I paid almost $17.00 for shipping as it said the part would arrive in 2 days which is September 5th....now it won't arrive until September 8th. This is ridiculous that the shipping is considered standard ground for that much money, also the site said they were located in Miami FL which is about 4 hrs drive away from me.

September 4, 2026
Rated 5 out of 5 stars

Ease of Service

Ease of service, payment processing, and communication -- price was tight and right also -- I get the feeling my total customer service experience will be well as long as the respect for customer service factor remains in tack -- far too many companies use that AI crap nowadays and it really shows a disrespect to customers who show support for the business -- either do good business by having real conversations with your customers, or don't do business at all.

September 5, 2026
Rated 5 out of 5 stars

Great communication

Great communication, great price, fast shipping of items and the packaging to protect the large 432 pound order was incredible!
I would definitely buy from carid again!

August 29, 2026
Rated 5 out of 5 stars

CARiD for you and me for all your car part needs!

I could get car parts anywhere. Just like a person could get a burger from McDonald's or Burger King, Wendy's or Culver's etc.

What makes the difference is customer service. Excellent customer service brings people back again, and again and again. I feel like a very valued customer every single time I call CARid. CARid owners keep in mind, a great experience ( whether they buy a part or not ) keeps customers coming back and makes CARid the first place they'll look. Ilke I always do and will!! Thank you!

September 4, 2026

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