The ordering process was logical , easy to follow the steps . Products were as advertised, just installed them so we will see how it goes from here . One disappointing thing was that the wheel lugs... See more
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Created with AI, based on recent reviews
Define Your Vehicle's True Identity - Everything You Need to Bring Out the Person Behind the Ride - Custom Grilles, Wood Grain, Spoilers, Car Accessories, Truck Accessories, Auto Accessories, and so much more!
1 Corporate Drive, 08512, Cranbury, United States
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I like not guessing if it fits my vehicle or not too many companies out there don't go the extra step thank you
I’m hoping that my experience with you is going to be great. We will see when my purchase comes and it is correct according to the chat feature.
Had what I wanted at a price I wanted to spend. Very cool web search.
The website is easy to shop on and your products are always top notch
Wrong part sent. I ordered a steel driver's side front fender and received a plastic front grill part. Hopefully this is quickly and easily corrected.
I paid almost $17.00 for shipping as it said the part would arrive in 2 days which is September 5th....now it won't arrive until September 8th. This is ridiculous that the shipping is considered standard ground for that much money, also the site said they were located in Miami FL which is about 4 hrs drive away from me.
Ease of service, payment processing, and communication -- price was tight and right also -- I get the feeling my total customer service experience will be well as long as the respect for customer service factor remains in tack -- far too many companies use that AI crap nowadays and it really shows a disrespect to customers who show support for the business -- either do good business by having real conversations with your customers, or don't do business at all.
Great communication, great price, fast shipping of items and the packaging to protect the large 432 pound order was incredible!
I would definitely buy from carid again!
Gave them two stars because I think they changed too much for shipping
ordering was easy , nerf bars fit as claimed , looks great and works great
I ordered a 3.97 Monroe mounting kit. It would fit in a large bubble envelope and I got charged 20+dollars for shipping. I think that is ridiculous. And I can't see my self ordering any thing else here. Sorry CARiD....
Dewayne
I could get car parts anywhere. Just like a person could get a burger from McDonald's or Burger King, Wendy's or Culver's etc.
What makes the difference is customer service. Excellent customer service brings people back again, and again and again. I feel like a very valued customer every single time I call CARid. CARid owners keep in mind, a great experience ( whether they buy a part or not ) keeps customers coming back and makes CARid the first place they'll look. Ilke I always do and will!! Thank you!
great deal price and free shipping!!! thank god!
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