CurrentBody Reviews 

25,031
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,929 reviews, reviewers overwhelmingly had a great experience with this company. People are genuinely thrilled with the high quality of the products, highlighting visible improvements in their skin texture and overall radiance after consistent use. Consumers also appreciate the exceptionally fast shipping, smooth ordering processes, and beautifully presented packaging that makes unboxing feel like a luxury treat. However, some customers also noted that the straps and fit of the masks can feel a bit awkward or overly tight in certain areas. A few reviewers additionally experienced technical faults over time and expressed frustration when dealing with support teams regarding warranties and repairs.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high build quality and... See more

Quality

Customers had positive experiences with quality, highlighting that the items are extremely well made, feel... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the devices are comfortable, simple to... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and seamless... See more

Customer service

Users describe positive interactions with customer service, noting that communication is prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have use the Currentbody Face Mask for over a year and it has softened my wrinkles and improved my pores. I'm 64 so I wasn't expecting miracles but it has made a big difference from regular use. Re... See more

Rated 5 out of 5 stars

Absolutely fantastic customer service . They replaced my faulty mask after nearly 2 years that the wiring had become loose. All was done efficiently and professionally without quibble and again I am... See more

Rated 5 out of 5 stars

Easy payment instructions. Updates from courier on status of delivery. Prompt delivery even after delay at customs SA. Beautifully presented product, but only used twice so far. Mask seems rather... See more

Rated 4 out of 5 stars

The led mask is excellent. I chose to buy direct with Currentbody over Amazon sellers but had to pay for next day delivery as i needed it quickly. It finally got delivered 4 days later and although i... See more


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.5

All reviews

(25,031)

2,991 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My current body series 2 stopped…

My current body series 2 stopped working . It was a charger and control issue. I contacted current body directly I sent them a small video explaining the problem. They immediately gave me details on how to return the mask. Within days a brand new mask arrived . Unbelievable service in this day and age. I had my new mask within two days. I rate this company first class, the product speaks for itself. It is brilliant. I would recommend this company in a heart beat.

August 25, 2026
Rated 5 out of 5 stars

Excellent quality and works

Read all the comparative reviews for LED face masks and the CurrentBody multi light mask appeared to be the best.
The parcel arrived promptly and oozed packaging quality. I have been using the mask every other day, selecting the anti aging function, and my skin is brighter and already tighter around my jowls. Not much evidence of minimising wrinkles yet, but it's only been a week. Pricey but worth it!

August 24, 2026
Rated 2 out of 5 stars

Stopped working after a year

I thought that this face mask was a high quality product and did my research before purchasing, however it has now stopped holding a charge and does not turn on. I used this mask about 4 times per week and bought it in February of 2025. I am so disappointed as the price point for this mask is quite high compared to other devices. The mask is now useless and only worked for about 18 months. I would NOT recommend this device...save your money and try a different brand :-(

September 7, 2026
Unprompted review
CurrentBody logo

Reply from CurrentBody

Good Morning Robin,

Thank you very much for taking the time to leave your feedback.

I am really sorry to hear this, I have now contacted directly via email, to try and get this resolved for you as soon as possible.

Kind regards
Mickayla
Customer care.

Rated 1 out of 5 stars

Parcel is still not delivered around 3…

Parcel is still not delivered around 3 weeks

August 24, 2026
CurrentBody logo

Reply from CurrentBody

Hello Tetiana,
Thank you for your email and I am sorry to hear that you have not received your parcel as of yet. 
I can see that we are currently investigating this with the courier and we will reach out to you via email to provide a further update.
I look forward to speaking with you shortly regarding this.
Kind Regards
Leah
Customer Care Team

Rated 1 out of 5 stars

I have a purchase a current body led…

I have a purchase a current body led mask series RMA 12418635 of order CB-0119598580.
Since receiving the led mask series 2, it has been  tempromental when you wear the mask and make a slight move,  the light switches off but not always, also when you turn it on the lights are faint other times they are bright. 

It hasn't been a year since I have had the mask. 

When I reached out, I received a response saying that I can return it provided items are not missing, it seemed sort of demanding email, but the mask comes as 1, so clearly it's not missing. 

I then managed to pack the item and am being told that I need to pay a fee to return the item and also a replacement is not guaranteed which is what I want. I have provided pictures and videos. 

I have not had a response to my email and whenever I contact via email, I get a ai response. 

The service is quite poor for the amount paid for the mask. 

I'm now stuck with a damaged mask which was received damaged and now have to pay a fee with no guarantee of a replacement. I was expecting better service. 

September 6, 2026
Unprompted review
CurrentBody logo

Reply from CurrentBody

Hello Ally,
Thank you for taking the time to leave your Trust Pilot review.
I am sorry to hear about your experience; I will contact you personally and directly to find a solution to this issue.
I look forward to being able to help you.
Kind regards,
Your Customer Service Team
Ayesha.

Rated 1 out of 5 stars

Series 2 LED mask lasts even shorter!

Had Series 1 face mask and neck and cleavage mask; both died after just 2 years. I bought the Series 2 face mask 8 months ago, and it has already died!! Quality is shit. I also bought the neck and cleavage one recently, and I'm honestly scared. I've owned the dr Deniss Gross eye LED mask for 6 years, use it every day, and it still works, this is not normal at all!! Do not buy this

September 5, 2026
Unprompted review
CurrentBody logo

Reply from CurrentBody

Hello Vedrana,
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this must have been.

I will be reaching out to you directly via email shortly so that we can discuss your concerns in more detail and work towards a resolution.
Kind regards,
Ayesha
Customer Care Team

Rated 1 out of 5 stars

CurrentBody is low quality at very high prices

They pretend to be a premium brand, but in my experience CurrentBody is just low quality at very high prices.

I bought the CurrentBody Skin LED Face Mask and Neck Mask, and after about one year also bought the Head Mask. The Neck Mask stopped working near the end of the warranty period. They replaced it, but only after charging me an extra €85. Later, the Face Mask stopped working after the warranty expired and they denied my claim.

The Head Mask is still working and is still under warranty. We will see how long it lasts.

What disappointed me most is that they did not offer any paid repair option. Instead, they just gave me a generic 10% discount toward buying another LED mask.

In both cases, the problem seems to be the very thin USB cables. If CurrentBody used higher-quality cables instead of cheap generic ones, this issue probably would not happen. Alternatively, they could design the mask with a normal USB connector, so customers could simply replace the cable themselves with any standard USB cable.

For the price they charge, I expected much better quality and much better after-sales support.

May 1, 2026
Unprompted review
CurrentBody logo

Reply from CurrentBody

Hello Maksym,
Thank you for taking the time to leave your Trustpilot review and for sharing your feedback with us.
We appreciate you bringing your experience to our attention. I will be reaching out to you directly via email shortly so that we can discuss your concerns in more detail and work towards a resolution.
Kind regards,
Ayesha
Customer Care Team

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, communication was prompt and efficient.
They replaced my Ziip halo after it stopped working.
The device has become and important part of my skincare routine and I’m so pleased to have it back.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

SHOCKING CUSTOMER SERVICE

SHOCKING CUSTOMER SERVICE! I ordered the £399 red light therapy mask on the 20th August as a birthday present for my partner, by the 24th it said delivery was delayed, I emailed to find out why but got no answer, I emailed again still no answer just told again they were chasing the courier. Over 10 e-mails later and over 2 weeks after I ordered it still no date given for delivery. Ended up having to use the WhatsApp chat to try speak to somebody and today the 4th September they have said they’ll send a replacement and as a “goodwill gesture” they’ll send it express delivery but will still take 3-5 days which is after my partners birthday. And saying they’ll send it express as a goodwill gesture is a joke, it’s not goodwill is it when it’s your fault it’s not arrived and I’ve been chasing it for over a week to hopefully finally get another sent out! Not impressed at all especially for such an expensive product!

August 21, 2026
CurrentBody logo

Reply from CurrentBody

Hello Elliott,
Thank you for taking the time to share your feedback on Trustpilot.
I’m very sorry to hear that your order hasn’t arrived yet, I completely understand how frustrating this must be. Please rest assured that I’m looking
into this as a priority and will contact you via email shortly to get this resolved as quickly as possible.
Kind regards,
Customer Care Team  
Ayesha

Rated 5 out of 5 stars

A very happy customer

I have use the Currentbody Face Mask for over a year and it has softened my wrinkles and improved my pores. I'm 64 so I wasn't expecting miracles but it has made a big difference from regular use.
Recently I had an issue where the controller on the Mask was overheating. It's still under warranty. There was no problem returning it and I was sent a new Mask quickly.

August 20, 2026
Rated 1 out of 5 stars

The mask has been faulty on two…

The mask has been faulty on two occasions, exchanged it twice but can’t say I’ve noticed any difference after using it for over a year.

August 14, 2026
CurrentBody logo

Reply from CurrentBody

Hello Lynn,

Thank you for contacting us and leaving a review.
I am sorry to hear about your experience; I will contact you personally and directly to find a solution to this issue.
I look forward to being able to help you.  

Kind regards, 
Customer Care Team
Ayesha

Rated 5 out of 5 stars

Brilliant 🤩

I love this LED face mask, it’s extremely well made. Feels nice on my skin, it’s been 2 weeks and I swear I can see results already!! Skin looks healthier in complexion and appearance. Love love love it. Thank you Current Body.

August 14, 2026

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