I have use the Currentbody Face Mask for over a year and it has softened my wrinkles and improved my pores. I'm 64 so I wasn't expecting miracles but it has made a big difference from regular use. Re... See more
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The Beauty Tech Group, Suite 3F1 The Glasshouse, Alderley Park, Congleton Road, SK10 4ZE, Macclesfield, United Kingdom
- sales@currentbody.com
- www.currentbody.com
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My current body series 2 stopped…
My current body series 2 stopped working . It was a charger and control issue. I contacted current body directly I sent them a small video explaining the problem. They immediately gave me details on how to return the mask. Within days a brand new mask arrived . Unbelievable service in this day and age. I had my new mask within two days. I rate this company first class, the product speaks for itself. It is brilliant. I would recommend this company in a heart beat.
I’m very happy with my Current Body 2…
I’m very happy with my Current Body 2 light mask. It’s not a dramatic difference but there absolutely IS an improvement in the texture of my skin.
Since I’m in my 60’s - I’m more than happy with that.
Excellent quality and works
Read all the comparative reviews for LED face masks and the CurrentBody multi light mask appeared to be the best.
The parcel arrived promptly and oozed packaging quality. I have been using the mask every other day, selecting the anti aging function, and my skin is brighter and already tighter around my jowls. Not much evidence of minimising wrinkles yet, but it's only been a week. Pricey but worth it!
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Stopped working after a year
I thought that this face mask was a high quality product and did my research before purchasing, however it has now stopped holding a charge and does not turn on. I used this mask about 4 times per week and bought it in February of 2025. I am so disappointed as the price point for this mask is quite high compared to other devices. The mask is now useless and only worked for about 18 months. I would NOT recommend this device...save your money and try a different brand :-(
Reply from CurrentBody
Reply from CurrentBody
I have a purchase a current body led…
I have a purchase a current body led mask series RMA 12418635 of order CB-0119598580.
Since receiving the led mask series 2, it has been tempromental when you wear the mask and make a slight move, the light switches off but not always, also when you turn it on the lights are faint other times they are bright.
It hasn't been a year since I have had the mask.
When I reached out, I received a response saying that I can return it provided items are not missing, it seemed sort of demanding email, but the mask comes as 1, so clearly it's not missing.
I then managed to pack the item and am being told that I need to pay a fee to return the item and also a replacement is not guaranteed which is what I want. I have provided pictures and videos.
I have not had a response to my email and whenever I contact via email, I get a ai response.
The service is quite poor for the amount paid for the mask.
I'm now stuck with a damaged mask which was received damaged and now have to pay a fee with no guarantee of a replacement. I was expecting better service.
Reply from CurrentBody
Series 2 LED mask lasts even shorter!
Had Series 1 face mask and neck and cleavage mask; both died after just 2 years. I bought the Series 2 face mask 8 months ago, and it has already died!! Quality is shit. I also bought the neck and cleavage one recently, and I'm honestly scared. I've owned the dr Deniss Gross eye LED mask for 6 years, use it every day, and it still works, this is not normal at all!! Do not buy this
Reply from CurrentBody
CurrentBody is low quality at very high prices
They pretend to be a premium brand, but in my experience CurrentBody is just low quality at very high prices.
I bought the CurrentBody Skin LED Face Mask and Neck Mask, and after about one year also bought the Head Mask. The Neck Mask stopped working near the end of the warranty period. They replaced it, but only after charging me an extra €85. Later, the Face Mask stopped working after the warranty expired and they denied my claim.
The Head Mask is still working and is still under warranty. We will see how long it lasts.
What disappointed me most is that they did not offer any paid repair option. Instead, they just gave me a generic 10% discount toward buying another LED mask.
In both cases, the problem seems to be the very thin USB cables. If CurrentBody used higher-quality cables instead of cheap generic ones, this issue probably would not happen. Alternatively, they could design the mask with a normal USB connector, so customers could simply replace the cable themselves with any standard USB cable.
For the price they charge, I expected much better quality and much better after-sales support.
Reply from CurrentBody
Brilliant customer service
Brilliant customer service, communication was prompt and efficient.
They replaced my Ziip halo after it stopped working.
The device has become and important part of my skincare routine and I’m so pleased to have it back.
So far the best company I ever…
So far the best company I ever experienced.
The communicstion is sinple , effective and reachable to all walks of life.
Excellent customer service
Excellent customer service, resolved my query quickly and easily
SHOCKING CUSTOMER SERVICE
SHOCKING CUSTOMER SERVICE! I ordered the £399 red light therapy mask on the 20th August as a birthday present for my partner, by the 24th it said delivery was delayed, I emailed to find out why but got no answer, I emailed again still no answer just told again they were chasing the courier. Over 10 e-mails later and over 2 weeks after I ordered it still no date given for delivery. Ended up having to use the WhatsApp chat to try speak to somebody and today the 4th September they have said they’ll send a replacement and as a “goodwill gesture” they’ll send it express delivery but will still take 3-5 days which is after my partners birthday. And saying they’ll send it express as a goodwill gesture is a joke, it’s not goodwill is it when it’s your fault it’s not arrived and I’ve been chasing it for over a week to hopefully finally get another sent out! Not impressed at all especially for such an expensive product!
Reply from CurrentBody
A very happy customer
I have use the Currentbody Face Mask for over a year and it has softened my wrinkles and improved my pores. I'm 64 so I wasn't expecting miracles but it has made a big difference from regular use.
Recently I had an issue where the controller on the Mask was overheating. It's still under warranty. There was no problem returning it and I was sent a new Mask quickly.
Smooth and efficient delivery process
Effortless delivery process. I got my product within 5 days of ordering. Very good quality. Still too soon to notice any impact. Highly recommended.
Ordering and delivery was seamless
Ordering and delivery was seamless. The important bit for me around the effectiveness of the LED mask I bought is yet to been known as it takes approximately 8 weeks for results
The mask has been faulty on two…
The mask has been faulty on two occasions, exchanged it twice but can’t say I’ve noticed any difference after using it for over a year.
Reply from CurrentBody
Brilliant 🤩
I love this LED face mask, it’s extremely well made. Feels nice on my skin, it’s been 2 weeks and I swear I can see results already!! Skin looks healthier in complexion and appearance. Love love love it. Thank you Current Body.
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