Brilliance.com Reviews 

recently purchased a white gold diamond engagement ring from Brilliance.com, and I couldn't be happier with the decision!
The quality and craftsmanship of the ring are absolutely stunning—the diamond has incredible clarity and brilliance, and the setting is flawless. Their customer service team made the entire process seamless, providing great guidance and answering all my questions with complete patience and transparency. The delivery was fast, secure, and arrived perfectly on time.
If you are looking for top-tier jewelry with an easy, reliable shopping experience, I highly recommend Brilliance.com!

Brilliance was great. My ring was exactly what my fiancé was looking for and I cannot wait to give it to her!

They were on point with customer service and making sure my order was correct. Customer service representative even allowed me to change my ring size after the purchase. Great experience.

Customer service was soooo helpful and willing to help me with all my questions. Communication definitely was a 5 star. The quality if the ring is superb and high quality.

Thank you Hannah, for a quick a painless process. Took the time to show me options and got the perfect ring.

Every step of this purchase was fantastic. There was personal text messaging and follow ups. Even delivery notification. It was a custom piece and they made it happen in a shorter timeframe. Would definitely recommend them to anyone. And the quality of the piece was amazing

My experience was great, had little to no issues with communication. I had a custom engagement ring done an they absolutely nailed it. I also love that I was able to go through a bunch of diamonds they had available a pick out the one I loved the most. Would recommend every time

I was a bit skeptical about buying a ring online- rest assured you do not need to worry the entire process is seamless. The quality and craftsmanship of the ring is absolutely gorgeous.

I have been working with one of Brilliance employees Rachel Jani for over a month she has gone far and beyond her job to accommodate me in searching for the right necklace to go with my 2 previous orders from Brilliance a ring and earrings, she knew what selections to show me to choose from gave me all the 4 C’s and the amount of each choice I will definitely be buying more jewelry in the future from Brilliance and definitely hope I get to work with Rachel again in my future purchases. Just love her, she is so efficient and very knowledgeable and helps you sooo much makes you feel like family. I had several jewelry companies sending me offers at a lower price but you just can’t compare with the trust that Brilliance gives their customers.

Had an incredible experience working with the entire team from start to finish. I had a dream ring vision for my partner and the team made a custom setting exactly to my specs and got it to me within 3 weeks. Highly recommend.

Love our rings so much! Exactly what we wanted and much less than other sellers!

Buying a ring online can feel a bit nerve-wracking, but Brilliance.com made the entire process seamless. Their selection was excellent, allowing me to find the perfect piece within my budget. When the ring arrived, the craftsmanship and clarity were even better in person than on screen—and most importantly, my girlfriend was thrilled with it. Customer support was communicative throughout. I would definitely order from Brilliance again!

They were very helpful throughout the entire process! My fiance LOVES her ring! They expedited the process for me for absolutely free and I can’t be more thankful for that! You almost have to wear sunglasses to look at the diamond! Lol

I ordered my engagement ring through Brilliance and the order quality is second to none.

My experience with Brilliance was top tier! They allowed me the freedom to be creative with the engagement band I was looking for while prioritizing affordability. I have recommended this brand to my friends and I am in love with my ring!

Everything was as agreed or better. On time delivery

The setting for the ring is amazing and the quality of the stones.

I’m giving 3 stars because I’m not happy with the setting. The photos show a hidden halo with diamonds almost as big as the diamonds on the band. When I received the ring the diamonds on the hidden halo and on the prongs are very tiny chips. I paid $3,000 for the setting alone and I’m very disappointed with the size of the diamonds because the photo is extremely misleading. It shows 4 decently sized diamonds on the right and left side of the diamond creating the hidden halo on a 3 carat emerald. I bought a 5 carat emerald and there are 12 extremely small chips on either side creating the hidden halo. If you look at it from normal distance is just looks like a metal halo with no diamonds. It’s very hard to buy from companies like this because they do not send you live photos of the progress or what the diamond or setting looks like. The diamond itself looks good and sparkles. It’s the setting I’m not happy with.

Ordered a ring inspired by photos given to me by my now fiancée, and it came in roughly a month later, within a few days of the original estimate. We've gotten complements on the ring far and wide, including from her mother who worked in the jewelry business and doesn't impress easily. The price was great, the craftsmanship excellent, the delivery was secure, and I really enjoyed the selection. I definitely recommend them!

Perfect! Got married on short notice and the ring was shipped out right in time, fit perfectly, the service was great, price was amazingly affordable, and my wife loves showing it off! Will do business with them again, highly recommended!