Issue with Post NL. Delivery announced and confirmed as I did not get anything. After claiming I finally received my pack the week after. But the pack was obviously dammaged. As I opened it, I saw... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What can I say? I got the wine I ordered, which is a favourite of mine, and it was delivered on the date I chose within the time frame notified by PostNL. I'm happy with Bourse du Vin's service, w... See more
Excellent value for money - good wines at reasonable prices. slightly limited choice - not many light reds & mostly Italian wines. Good delivery dates.
Fast delivery and products were fine, but can't stop calling me since the order.
Company replied
Company details
Written by the company
Ce qui nous rend vraiment uniques ? Pas de magasins en briques. Importation directe depuis la source. Pas de maisons vinicoles « fixes ». Toutes des caractéristiques primordiales appartenant à notre ADN, dont vous bénéficiez. Grâce à cette méthode de sélection exclusive, nous ne faisons aucune concession en matière de qualité. Cependant, le goût reste quelque chose de très personnel. Vous n'êtes pas entièrement satisfait à propos d'un vin ? Sachez aue nous offrons la garantie 100 % satisfait ou remboursé. Essayez la première bouteille et si le vin ne vous convient pas, demandez simplement un retrait pour les autres bouteilles. Nous vous rembourserons la somme totale de votre achat !
bourseduvin.be
Written by the company
- Que du bon vin
- Notre panel de dégustation très critique fait toutes les dégustations à l'aveugle. Cela nous permet d'être certains de sélectionner uniquement les meilleurs vins pour vous. Qui dit dégustation à l'aveugle dit bon vin assuré.
Contact info
Bosstraat 71 bus 3C, 3560, LUMMEN, Belgium
- 011-988-379
- Bosstraat 71 bus 3C
- www.bourseduvin.be
4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What can I say
What can I say?
I got the wine I ordered, which is a favourite of mine, and it was delivered on the date I chose within the time frame notified by PostNL.
I'm happy with Bourse du Vin's service, which I've been using regularly for several years.
June 27, 2026
Service impeccable
April 30, 2026
Excellent service
Excellent service, quick information on the prices, fast ordering and rapid delivery by Post NL.
May 8, 2026
Excellent value for money
Excellent value for money - good wines at reasonable prices. slightly limited choice - not many light reds & mostly Italian wines. Good delivery dates.
February 20, 2026
Very good product and delivery
EASy to order on the website. Good choice of product and special deals. Delivered in two days.
January 21, 2026
👍👍👍👍👍 👌👌👌👌👌
October 11, 2025
Service impeccable
June 15, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from bourseduvin.be
Dear,
Thank you for your feedback. We're truly sorry to hear that your original package was not delivered and was damaged during transit.
As soon as we were informed, we immediately arranged a replacement shipment, which has now been successfully delivered. We hope you are satisfied with the solution provided.
We kindly ask if you would consider updating your 1-star review, as the issue was quickly resolved and a new package was sent without delay. We hope you understand that, unfortunately, bottles of wine can be fragile and incidents during transport can happen, despite our best packaging efforts.
This isolated event does not reflect the level of service we strive to provide, and we’re always here to help should you experience any issues in the future.
Thank you for your understanding.
Very good wine & delivery service
Very good wine for a fair price, quick delivery service !
March 1, 2025
Top !!!!!!!
December 11, 2024
Assortment of Rose wines
The ordering was pretty easy, got a clear link to track the shipping and got the parcel on the time indicated.
August 14, 2024
Issue with Post NL
Issue with Post NL. Delivery announced and confirmed as I did not get anything. After claiming I finally received my pack the week after. But the pack was obviously dammaged. As I opened it, I saw only 5 bottles instead of 6 payed.
Another claim without answer at this time.
Not serious
Solved by Bourse du Vin. Thanks for your reaction.
August 17, 2024
Reply from bourseduvin.be
Cher Monsieur Damien,
Nous vous remercions pour votre avis.
Nous sommes désolés d'apprendre que vous avez rencontré des problèmes avec votre commande récente. La qualité de nos produits et de nos services est une priorité pour nous.
Nous constatons que le service client a pris en charge votre e-mail et qu'ils ont remboursé la bouteille manquante.
Cordialement, l'équipe webcare de bourseduvin.be
ok ok ok ok ok
June 19, 2024
Reply from bourseduvin.be
Dear Maxime,
Thank you for your review. Do you mean you get calls for offers? If you wish this can be stopped. Would you like to contact the customer service of Bourseduvin.be for this?
Thank You.
Kind regards, Bourseduvin
Good selection of wine
Good selection of wine. I'm never disappointed
Service and delivery is fast
Good deals
April 26, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.