Annachi.fr Reviews 

124
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the impressive selection of authentic grocery items and fresh vegetables available online. People also appreciate the secure packaging, noting that orders consistently arrive safely and right on schedule. However, some reviewers were not happy with product condition, mentioning occasional instances of damaged goods, unsealed packages, or spoiled vegetables upon arrival. A few other people also felt that delivery arrangements could be improved, describing unexpected changes to pickup points or receiving incorrect items in their boxes. Consumers value the overall convenience, yet these specific issues occasionally impact their satisfaction.

What people talk about most

Product

Customers had positive experiences with product variety and quality, praising the fresh produce and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the prompt shipping times and... See more

Quality

Consumers find quality to be positive, appreciating the good products, fresh vegetables, and excellent... See more

Order

Customers consistently note positive experiences with order processes, highlighting helpful support and... See more

Service

Reviewers mention positive feedback about service, highlighting fast, efficient, and reliable experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always helpful and polite. Prices are very reasonable and despatch is quick. There is a huge range to choose from ranging from Indian spices to sweets to indian breads and fresh vegetables like okr... See more

Rated 5 out of 5 stars

Finding a place to order Indian groceries in and around Paris seemed like daunted task but then I found Annachi.fr. Placed order which delivered promply. Havent cooked anything yet but I am looking fo... See more

Rated 4 out of 5 stars

Fast delivery, puja items were well securely packed, some millet based food items are what I'm searching for. Nice experience.

Rated 5 out of 5 stars

Delivery was just 2 days after the order. Impressive! A lot of their products are not easy to find elsewhere. Delivery seems expensive until you realize that the product you ordered on Amazon was abou... See more

Company replied


Company details

  1. Indian Grocery Store
  2. Grocery Delivery Service
  3. Supermarket

Written by the company

Annachi is a known and trusted name in the Indian grocery business, serving with pride in France and Europe for over eight years. Founded with the goal of making the shopping experience pleasant and modern, Annachi brings innovation and personalization to the way people shop for their essentials. Annachi today offers more than 3,000 authentic products from the very best of Indian brands like Aashirvaad, Amul, Everest, Haldiram, Heera, Aachi, Sakthi, Maggi, MDH, and numerous others. We provide free home delivery in Germany, France, Netherlands, Belgium, and Luxembourg, while giving the lowest possible delivery charges to all other European nations like Austria, Czech Republic, Slovakia, Hungary, Italy, Sweden, Bulgaria, Denmark, Croatia, Finland, Slovenia, Spain, and Ireland. Customers can also enjoy the benefit of speedy delivery options: express 24-hour or 48-hour delivery. Easy and convenient shopping with Annachi App At Annachi, we strive to make authentic Indian groceries available, affordable, and hassle-free, bringing the flavors of India right to the doorsteps of customers across Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(124)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Hi! Had wonderful experience ordering from your site. I would like to appreciate the effort put in packaging the parcel. There’s a lot of effort behind it. There are also lot of items on the website which are essential and helpful. Will continue to order items from here & will share with our family and friends as well.

From the Netherlands.

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Again

Hello,

I am not satisfied AGAIN with the services from the purchases under below Orders.
#381282 #381279 dated 21/07/2026

First and foremost is that your delivery partner is not delivering at my Home, instead they are directly delivering at their delivery points.

Next are listed below:

Items missing:
1. Suran - see marked in yellow below
2. Tamarind - see marked in yellow below

Wrong Delivery:
I asked for INDIAN Garlic, but I received the Garlics commonly available in Local Stores - a good example of cheating
Also I received Anil appalam instead of Meenakshi Appalam which I ordered.
Writing mail and following up on deliveries of missed items, Wrong delivery & delay become norm of Annachi.

Please deliver Indian Garlic, Suran, Madurai Meenakshi appalam and Tamarind ASAP.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

I definitely recommend 👍🔥

Great service, a large range of good products and a delivery cherry on top of the cake like... Definitely my new shopping habit to keep. Thanks to the team. I love it 👍👍👍👍💫💫💫💪💪💪💪👑👑👑👑👑👑👑

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

customer service was great

customer service was great. They were out of product that I was going to need , I emailed them, they responded quickly, kept me informed when the porduct was going to arrive, and ensured I got it on time.

June 22, 2026
Unprompted review
Rated 3 out of 5 stars

TOTEL 3 ITEMS/PACKETS FOUND DAMAGED

TOTEL 3 ITEMS/PACKETS FOUND DAMAGED, i HAVE REPORTED 2 ITEMS OVER EMAIL AND WHATS APP TP YOUR TEAM DAY BEFORE YESTERDAY AND YESTERDAY MORNONG AND IN THE EVENING WHEN WE OPNED BISCUIT PACKET ALL WERE BROKEN INTO MULTIPLE pieces. I AM SCARED OR THAT FOOD ITEMS DAMAGED PACKET MIGHT BE contaminated. please check your packaging quality why so hurry.

June 17, 2026
Unprompted review
Rated 4 out of 5 stars

Its a great store but i live in…

Its a great store but i live in grenonle and your delivery is far too expensive.

June 13, 2026
Unprompted review
Annachi.fr logo

Reply from Annachi.fr

Bonjour,

Thank you for your feedback and for your kind words about our store.

We understand your concern regarding the delivery charges. We would like to let you know that we offer free shipping across France on eligible orders. Please feel free to contact our support team at +33 1 84 60 07 00 (Call/WhatsApp) or reply to your order confirmation email if you have one, and we will be happy to provide more information about our free delivery options.

Thank you for your support, and we look forward to serving you again.

Rated 5 out of 5 stars

I recently placed an order from abroad…

I recently placed an order from abroad and had it delivered to a family member in France. From start to finish, the experience was outstanding.
The customer service team was incredibly helpful, responsive, and professional. They went above and beyond to answer my questions and made the entire process smooth and stress-free.
The delivery was fast, arrived on time, and everything was handled with great care and efficiency. It's rare to find a company that combines excellent products with such exceptional customer support.
Thank you for your professionalism and dedication to customer satisfaction. I highly recommend your service and will definitely be ordering again in the future! 🙏

June 2, 2026
Unprompted review
Rated 2 out of 5 stars

Fictitious stock ?

Item confirmed in stock on the phone. Next day, I was informed AFTER SHIPPING NOTIFICATION that item was not in stock. This in not the first time it happens and has been going on for years now.

The strategy seems to notify a missing item AFTER SHIPPING, preventing the customer from any intended order cancellation.

April 30, 2026
Unprompted review

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