Always helpful and polite. Prices are very reasonable and despatch is quick. There is a huge range to choose from ranging from Indian spices to sweets to indian breads and fresh vegetables like okr... See more
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Annachi is a known and trusted name in the Indian grocery business, serving with pride in France and Europe for over eight years. Founded with the goal of making the shopping experience pleasant and modern, Annachi brings innovation and personalization to the way people shop for their essentials. Annachi today offers more than 3,000 authentic products from the very best of Indian brands like Aashirvaad, Amul, Everest, Haldiram, Heera, Aachi, Sakthi, Maggi, MDH, and numerous others. We provide free home delivery in Germany, France, Netherlands, Belgium, and Luxembourg, while giving the lowest possible delivery charges to all other European nations like Austria, Czech Republic, Slovakia, Hungary, Italy, Sweden, Bulgaria, Denmark, Croatia, Finland, Slovenia, Spain, and Ireland. Customers can also enjoy the benefit of speedy delivery options: express 24-hour or 48-hour delivery. Easy and convenient shopping with Annachi App At Annachi, we strive to make authentic Indian groceries available, affordable, and hassle-free, bringing the flavors of India right to the doorsteps of customers across Europe.
Contact info
20 Boulevard de la Muette, 95140, Garges Lès Gonesse, France
- 01 84 600 700
- contact@annachi.fr
- www.annachi.fr
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Replied to 25% of negative reviews
Typically replies within 1 week
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The staff is good and they reply you…
The staff is good and they reply you immediately. The product you want and not available they try to update it so that I can buy the product.
Excellent customer service
Excellent customer service! Helped attentively through a complicated order. Very impressed! Highly recommend
Wonderful experience
Smooth shopping experience, lots of variety, fresh produce and amazing customer service and delivery.
Large choice ,strong and efficient…
Large choice ,strong and efficient after sale service , speed delivery
Great experience
Hi! Had wonderful experience ordering from your site. I would like to appreciate the effort put in packaging the parcel. There’s a lot of effort behind it. There are also lot of items on the website which are essential and helpful. Will continue to order items from here & will share with our family and friends as well.
From the Netherlands.
Again
Hello,
I am not satisfied AGAIN with the services from the purchases under below Orders.
#381282 #381279 dated 21/07/2026
First and foremost is that your delivery partner is not delivering at my Home, instead they are directly delivering at their delivery points.
Next are listed below:
Items missing:
1. Suran - see marked in yellow below
2. Tamarind - see marked in yellow below
Wrong Delivery:
I asked for INDIAN Garlic, but I received the Garlics commonly available in Local Stores - a good example of cheating
Also I received Anil appalam instead of Meenakshi Appalam which I ordered.
Writing mail and following up on deliveries of missed items, Wrong delivery & delay become norm of Annachi.
Please deliver Indian Garlic, Suran, Madurai Meenakshi appalam and Tamarind ASAP.
Second order with this company
Second order with this company. Both experiences extremely positive. Fast efficient service ,products packed extremely well. Recommend without any hesitation.
Customer-first policy
Customer-first policy, good quality products, recognized brands, affordable price and proper communication is my experience with Annachi.fr, that makes me TRUST the concern and do shopping online.
I definitely recommend 👍🔥
Great service, a large range of good products and a delivery cherry on top of the cake like... Definitely my new shopping habit to keep. Thanks to the team. I love it 👍👍👍👍💫💫💫💪💪💪💪👑👑👑👑👑👑👑
Good service
customer service was great
customer service was great. They were out of product that I was going to need , I emailed them, they responded quickly, kept me informed when the porduct was going to arrive, and ensured I got it on time.
TOTEL 3 ITEMS/PACKETS FOUND DAMAGED
TOTEL 3 ITEMS/PACKETS FOUND DAMAGED, i HAVE REPORTED 2 ITEMS OVER EMAIL AND WHATS APP TP YOUR TEAM DAY BEFORE YESTERDAY AND YESTERDAY MORNONG AND IN THE EVENING WHEN WE OPNED BISCUIT PACKET ALL WERE BROKEN INTO MULTIPLE pieces. I AM SCARED OR THAT FOOD ITEMS DAMAGED PACKET MIGHT BE contaminated. please check your packaging quality why so hurry.
Its a great store but i live in…
Its a great store but i live in grenonle and your delivery is far too expensive.
Reply from Annachi.fr
Good online to buy groceries fruits and…
Good online shop to buy groceries fruits and vegetables. Always fresh . Any issues they try to respond fast and solve it .
packages should be prepared better
Everything went well, except for two cans that were dented.
1. PATANJALI COW GHEE - 1Ltr
2. ANJU ALPHONSO MANGO SLICE – 850g
I recently placed an order from abroad…
I recently placed an order from abroad and had it delivered to a family member in France. From start to finish, the experience was outstanding.
The customer service team was incredibly helpful, responsive, and professional. They went above and beyond to answer my questions and made the entire process smooth and stress-free.
The delivery was fast, arrived on time, and everything was handled with great care and efficiency. It's rare to find a company that combines excellent products with such exceptional customer support.
Thank you for your professionalism and dedication to customer satisfaction. I highly recommend your service and will definitely be ordering again in the future! 🙏
Easy to order online
Easy to order online, reasonable prices, communication with customer service regarding delivery was great.
Dependable service
Orders delivered as promised.
Prompt delivery and refunds of claims.
Fictitious stock ?
Item confirmed in stock on the phone. Next day, I was informed AFTER SHIPPING NOTIFICATION that item was not in stock. This in not the first time it happens and has been going on for years now.
The strategy seems to notify a missing item AFTER SHIPPING, preventing the customer from any intended order cancellation.
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