Air Italy Reviews 

The worst company I have ever travel. Business class passenger 5th of December for Athens to New York. 50 minutes late from Athens to Rome. Rude crew like if they hate to work. In spite of tge reassurance that everything is ok to catch he flight from Rome to New York the flight departed 15 min earlier. Without any apology a person from air Italy without any contraction of his face just gave us the boarding cards for the flight to New York next day. No rush to catch the plane no apology that I lost my talk in 3 day trip to New York on bysiness class. When I asked to take my bagagge to go to tge hotel they let me wait 3 hours! Unbeliecable company! Keep out in any way!!

Terrible customer service. Likely one of the most rude and incompetent staff ever encountered.

Worst company, not reliable. Horrible!

They inform me 4 days before my departure that my flight is rescheduled 24h later.
I lose one day of holiday and one night of hotel already booked, without even a compensation.

Shocking flew from London to Miami, a stop off in millan. The cabin crew were rude, loads of free spaces in first class with just one rude Italian women, obviously thought was better than us in economy. Only good thing was the the toilet wine, red or white on tap. The food was also garbage

it just did what i want
it just did what i want, i cam on time, we flew on time and aarived in time (Berlin to Milan)

One of the worst airline I flew with.
Delayed my flight for over 8 hours so I missed my next flight and not willing to take responsibility. Claim number: 1156369 Customer service not reachable second month now, even they should reply within 30 days by aviation law

The service is terrible, badly organized and prone to random flight cancellations. After that, the customer service is even worse, outsourced and working against itself. The rebranding/restructuring from "Meridiana" did not help.
I have yet to receive hundreds of €s from simply a flight they cancelled.

Good on time schedule but veeery bad quality food.. Never taste a yogurt so bad in my life, I also found a piece of plastic in my chicken sause. Bleah. Seat too close to each other.

I AM NOT SURE IF THIS COMPANY EVEN CHECK THEIR REVIEWS.YOUR COMPANY CUSTOMER SERVICE IS THE WORSE .PLEASE LISTEN TO THE CALLS THEY TAKE EVERYDAY .THEY DO NOT LISTEN TO THE QUERIES AND NOT READY TO HELP AND JUST DISCONNECT THE CALL.I THOUGHT CUSTOMER SERVICE ARE NEVER ALLOWED TO HANG UP THE CALL ON THEIR CUSTOMERS BUT IT LOOKS LIKE YOUR COMPANY HAVE A DIFFERENT POLICY .IF THEY DO NOT DO THEIR JOB PROPERLY WHY ARE THEY EVEN GETTING PAID .PLEASE TAKE ACTION AND IMPROVE YOUR SERVICES AND TELL YOUR EMPLOYEES NOT TO CARRY THEIR SICK ATTITUDE TO WORK OR JUST SHUT DOWN THE COMPANY.

Great Offers to Italy and 5 stars customer service. New direct fflights from Los Angeles, San Francisco, Miami, New York and Toronto to Milan and with convenient connection to Sicily,Sardinia, Rome , Naples and Lamezia. Italian style food and a fantastic branded and coloured gelato