AeroBand Reviews 

144
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers had a great experience with this company. Customers frequently praise the unique and high-quality products, especially the guitars, for their innovative design, portability, and excellent sound capabilities, making them enjoyable for both learning and performing. People consistently highlight the exceptional customer service, noting fast responses, helpful support, and a professional approach that often goes above and beyond expectations to resolve issues efficiently. Reviewers appreciate the ease of use and the overall positive user experience provided by the company's offerings. However, some customers also noted issues with customer support, reporting unresponsiveness to emails and a lack of follow-up that led to frustration. A few other people also felt that certain products, like drumsticks or headphones, occasionally stopped working, experienced connectivity problems, or had learning software that was outdated and not intuitive.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its unique design, quality, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the speed and efficiency of the... See more

Quality

Consumers find quality to be positive, with many praising the excellent hardware, thoughtful details, and... See more

User experience

People report positive experiences with user experience, highlighting the instrument's responsiveness, ease... See more

Response time

Users describe positive interactions with response times, with many customers praising the speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think what the most Impressive is the eco-system of the app and the guitar itself. I'm a bedroom music producer, since I play keyboard, Aeroband Guitar gives me a chance to learn how to arrange a gu... See more

Company replied

Rated 4 out of 5 stars

I initially gave a one star review following a problem with my guitar and lack of response from AeroBand following unanswered emails. They have since been in touch and provided a quick response to th... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the guitar and I am happy to learn something new. I am an amateur guitar player and I can't wait to learn something new with the help of this guitar. I had problems updating the g... See more

Company replied

Rated 5 out of 5 stars

Fast response and Great customer service and followup to technical questions, and suggestions are appreciated. This is a great company and their Aeroband Guitar product, which is Amazing! Who would... See more

Company replied


Company details

  1. Internet Shop
  2. Electronics Store

Written by the company

AeroaBand is committed to reshaping the musical landscape through digital innovation, making music creation accessible and enjoyable for everyone. We envision a world without boundaries in music—where people of all skill levels can express themselves in new and exciting ways through AeroBand’s cutting-edge technology. Our mission is to democratize music creation by bridging the gap between dreams and ability. With smart, intuitive instruments, Aeroband empowers music lovers worldwide with tools that spark creativity, support learning, and enhance the musical journey. We aim to make musical expressions as natural as speaking: easy, joyful, and barrier-free


Contact info

4.2

Great

TrustScore 4 out of 5

144 reviews

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4.2

All reviews

(144)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

A famous guitar and great customer support

I am very happy with the guitar and I am happy to learn something new. I am an amateur guitar player and I can't wait to learn something new with the help of this guitar. I had problems updating the guitar app. I contacted customer support and I am very positively surprised by the speed and well-guided process through my problem, which was eventually solved. I recommend the guitar to everyone and I can't wait for my partner to order the drums :) .Thank you.

July 2, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Andraz,

Thank you so much!

We are so happy to hear you are enjoying the guitar and had a great experience with our customer support.

Happy playing! 🎸

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Playing the guitar is exceptional easy…

Playing the guitar is exceptional easy on the fingers, the selection of instrument is good and growing

July 16, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Elisdir,

Thanks for the great feedback!

We're glad you're having a comfortable playing experience.

Happy playing!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

I honestly wasn't expecting the quality of this product

I honestly wasn't expecting the drumstick responsiveness, but it is great. All included drum kits are good, but when you pair that with a DAW ... a whole new universe opens! Great product and great customer service!

July 15, 2026
Unprompted review
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Reply from AeroBand

Hi Salvador,

Thank you for your kind words!

We're happy to hear that the product exceeded your expectations.

We hope you continue to have fun with it!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Fast response and Great customer…

Fast response and Great customer service and followup to technical questions, and suggestions are appreciated. This is a great company and their Aeroband Guitar product, which is Amazing! Who would have thought, a rechargable electronic guitar with the many awesome capabilities and features. This is a very unique and Awesome product. Using for recording and public and private perforances. Don't need to lug around an amp now.
Thank you Aeroband!

June 26, 2026
Unprompted review
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Reply from AeroBand

Hi Tustinuggee,

Thank you so much for your fantastic review and kind compliments!

We’re delighted our support team could assist you promptly with your technical questions.

Enjoy every playing moment!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Had some questions on the app setup

Had some questions on the app setup. They were super helpful. We exchanged about 4 or 5 emails until they resolved my issue. Very patient and professional. The app works great. The guitar is amazing.

June 10, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Barry,

Thank you so much for this lovely

review! We’re glad we could patiently walk you through the app setup and get everything sorted out. It makes us happy to hear you love both the app and the guitar.

Enjoy your practice!

Warm regards,
The AeroBand Team

Rated 4 out of 5 stars

While I was upgrading the Aeroband…

While I was upgrading the Aeroband Guitar sounds, something went wrong, and I lost all the sounds. I emailed Support, and despite being on the other side of the ocean, within less than two hours I received instructions, along with some tools, to resolve the issue. I must say that whenever I needed assistance, I've always received great attention and availability.

June 17, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Rob,

Thank you so much for your thoughtful review!

We’re glad our team could quickly send you the guidance and tools to recover your guitar sounds after the update error. It’s always our priority to offer fast, reliable support to every customer.

We really appreciate your kind recognition!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

The perfect solution for beginner and masters

As a beginner with zero prior guitar experience, the AeroBand Guitar has been a fantastic tool for learning. The silicone strings are incredibly soft and precise, allowing me to practice for hours without any finger pain, and there is absolutely no delay when playing. The instrument is lightweight, comfortable, and has a great battery life. Additionally, the fast Bluetooth app connection, the headphone jack for silent practice, and the "simplify chord" feature are incredibly useful for my learning journey.My only suggestion for improvement would be in the app. It would be amazing to have a feature where you could set the key of a song, and the app would automatically configure the main chords for that harmony. Overall, it is highly recommended for anyone wanting a modern, pain-free way to learn music!

June 20, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Rafa,

Thank you so much for this wonderful and detailed feedback!

We’re thrilled the AeroBand Guitar works perfectly for your guitar learning journey.

Really appreciate your recommendation to all music learners!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

The Feeling of Playing, Singing and Vibrating

★★★★★

I bought the AeroBand guitar and, on the hardware side, I honestly think it is an incredible instrument.

It is very well built, full of thoughtful details, with a beautiful sound and a great playing feeling. The detachable neck is extremely useful for saving space and making it easier to carry.

What I love most is that even with limited musical knowledge, it allows you to accompany songs, enjoy evenings with friends, and create real moments of connection through music.

The hardware, which is the part you cannot change later, is truly excellent.

On the software and firmware update side, there is still room for improvement. The guitar has huge potential, and I understand it is not easy to add features while keeping the interface simple, clear, and accessible. Still, I hope these improvements will come soon.

The support team was extremely helpful and made me feel listened to and supported.

I give 5 stars because the product is already very valuable, the hardware is outstanding, and with the right software improvements it could become something truly extraordinary.

June 13, 2026
Unprompted review
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Reply from AeroBand

Hi Stefano,

Thank you for your honest and detailed review!

We're thrilled to hear that you're enjoying the hardware, the playing experience, and the sense of connection music brings. It's also great to know our support team made you feel heard, that means a lot to us.

We truly appreciate your honest feedback on the software and firmware side.

Thanks again for your trust and support!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Perfect help!

June 11, 2026
Unprompted review
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Reply from AeroBand

Hi Heinz,

Thank you for your wonderful feedback!

We’re so glad we could provide you with perfect help. Please don’t hesitate to reach out if you ever need us again.

Enjoy!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

I saw a YouTube video of the AeroBand…

I saw a YouTube video of the AeroBand Guitar and couldn’t believe how easy it was to learn to play. No pain so easy to keep practicing. Got one and was so impressed with sounds and functionality.
The support and upgrades make it even more impressive and can’t wait to see what’s next!

December 27, 2025
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Rob,

Thanks for the fantastic review! 🌟

It’s incredibly rewarding to hear that the ease of use and sound quality have impressed you.

Keep on rocking with your AeroBand! 🎶

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

I’m really enjoying the Aeroband guitar

I’m really enjoying the Aeroband guitar. The ability to switch between different sound styles and instrument effects makes practicing and studying much more fun and versatile.

One of my favorite features is the headphone support. It allows me to play for hours without disturbing other people, which is perfect for practicing at night or living with family.

The instrument feels modern, practical, and very enjoyable to use. For studying, training, and entertainment, it truly exceeded my expectations. Excellent product.

May 28, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Carlos,

Really appreciate your lovely feedback.

We’re happy our guitar brings you so much joy and convenience. Glad it has exceeded your expectations.

Wish you endless fun playing music!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Fantastic support

Was so eady to order the package i wanted
Easy to track delivery progress
Customer support extremely helpful and notified me of any changes that were made between shipping and delivery

May 21, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Nick,

Thanks for the great feedback!

We really appreciate your support. Happy to know everything went well with your order and delivery.

Wish you a wonderful time with our products.🎵

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Problem with the headphone jack…

I had a problem with the headphone jack and Kurt dealt with my problem insatntly.
The communications were great and fast and my problem was fixed within 2 to 3 days.

Thank you Kurt

April 22, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Steve,

Thank you so much for your fantastic 5-star review!

We’re glad Kurt could help resolve your headphone jack issue quickly for you.

Really appreciate your kind recognition, wish you enjoy your device perfectly!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Great service and a great product

I'm very much enjoying my Aeroband guitar. I've been playing for some 60 years and have had many different guitars. The Aeroband is unique, very pleasurable to play, and as much like a real guitar as an electronic instrument is likely to ever get.

I had a problem with the guitar case that came with the guitar; the carry handle kept slipping off its attachments. I asked Aeroband about it, and without hesitation they shipped me a new case at no charge to me. I've rarely dealt with such great customer service, and I recommend them to anyone considering an electronic guitar.

May 13, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Michael,

Many thanks for your heartfelt review and high praise! Glad you love our guitar and are satisfied with our service.

We always strive to deliver reliable products and thoughtful support.

Enjoy your playing!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

I initially bought an Aeroband guitar

I initially bought an Aeroband guitar, then I bought a drum set… they are great products, fast delivery and very good product. The guitar can be played in various places because of its long battery life and it's also portable for travel. The drum set is also very good. Both have a MIDI option, and I believe that with future updates there will be a loop option for recording different sounds and effects… getting better with each update.

May 20, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Henrique,

Thank you so much for your lovely 5-star review!

We’re so happy that you love both our air guitar and drum set. Your valuable feedback about new features means a lot to us.

Wish you enjoy your music journey!

Warm regards,
The AeroBand Team

Rated 1 out of 5 stars

As for the PocketDrum Max 2

As for the PocketDrum Max 2, don't waste your time or money. This is an idea that should have stayed in the development room and studied in greater detail. In drumming one missed strike while playing is devastating much like missing a note while playing a piano. With that said it should be evident to anyone who plays a musical instrument. If all you can produce is sour notes that are off beat, put that instrument down. Pick one that works. There is no substitute for a well played instrument still to this day, 17th,May, 2026. I my humble opinion.

May 10, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Richard,

Thank you for sharing your honest feedback.

Our customer service team has already reached out to you via email to help troubleshoot and resolve this issue. Alternatively, you can also contact us directly at support@aeroband.net. We are committed to helping you until your problem is fully resolved.

We look forward to your email reply so we can assist you further.

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

More than Pleased

Within the first year of having my AeroBand guitar, an issue developed with the guitar neck. I contacted customer service, explaining the problem and providing pictures. There was no hesitation in their response and with the replacement! They kept me up to date with shipping and even several emails checking the progress and my satisfaction. The replacement arrived in a timely manner, and it works perfectly. I could not be more pleased with customer support, and Kurt especially. Well done!

May 2, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi D Bruce,

Thank you for the wonderful review!

We’re so glad we could quickly resolve the issue for you. Huge thanks for the shoutout to Kurt, he’ll be thrilled!

Enjoy your perfectly working AeroBand guitar!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Awesome after sales service

I could not find the extra guitar strings inside the guitar case, and when I inquired about this, AeroBand immediately dispatched this to me. On time delivery and great service.
The instruments also got delivered as per the sepcs.

May 4, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi NISHAN,

Thanks for sharing your great experience with us!

We’re pleased we could resolve the extra strings issue promptly and that your instrument matches all specs perfectly.

Enjoy your playing!🎵

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

My Aeroband guitar experience has been lovely

My experience with Aeroband has been really good, I found the ordering process super easy (I also got a $25 Discount for Mothers Day), When I ordered the guitar I received an email saying there might be a slight delay - because of busyness- there was no delay I had it delivered to my door in less then a week. I have never played guitar before thats why the not needing to tune and easy chord was such a highpoint for me.

May 11, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Darryn,

Thank you so much for your kind words!

We’re thrilled to hear you had a great experience with us, from the easy ordering and quick delivery to the guitar’s beginner-friendly features.

Your kind words mean a lot!

Warm regards,
The AeroBand Team

Rated 3 out of 5 stars

Aeroband drumstick : Fun to start with, but not perfect

I bought these drumsticks to start learning drums, and I’ve been using them for several months now. I was really attracted by the idea of being able to play silently, as well as the space-saving aspect.

My order arrived quickly and the product was very well packaged.

Overall, I think it’s a good product for beginners, for learning and discovering drumming, but I probably wouldn’t use it in the long term.

The positive points include the sound quality, the fairly realistic rebound feel, and the versatility of the system (earbuds, Bluetooth speaker connection, GarageBand support, computer compatibility, etc.). The battery life is also quite good and lasts a long time between charges.

However, the drumsticks sometimes lack precision. The Bluetooth connection occasionally disconnects during a session, or the sound does not match the area being played (for example, I hit the snare drum but hear the floor tom instead). Since there is no actual physical drum kit, the playing zones are extremely sensitive — even a tiny movement can trigger another drum sound.

Another downside is the learning software included with the product. It feels very outdated, not intuitive at all, and the overall design is extremely basic. It does not make the learning experience particularly enjoyable or user-friendly.

As a result, you often need to recalibrate the system or stay very focused on your movements. It can make it difficult to fully relax and get completely immersed in playing.

May 8, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Mejia,

Thank you for your detailed review!

We are happy to hear that you enjoy the sound quality, rebound, and battery life of our drumsticks.

We also want to thank you for your honest feedback regarding the Bluetooth disconnections, sensor sensitivity, and the learning software. We take your comments seriously and are constantly working on firmware and app updates to improve the playing experience.

If you would like us to help troubleshoot the precision and connection issues, please kindly contact us at support@aeroband.net. We will continue to assist you as soon as we receive your message.

Thank you for giving us a try and for your valuable feedback!

Warm regards,
The AeroBand Team

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