Avstore Reviews 

670
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally smooth, hassle-free and efficient online shopping transactions. Customers frequently highlight the remarkably fast delivery times, noting that their necessary gear arrives promptly right at their doorstep. People are also thoroughly impressed with the extensive range of quality audio equipment and the incredibly helpful, knowledgeable staff members. Some reviewers were not happy with occasional communication gaps, unexpected delivery delays, or packages accidentally being sent in the wrong direction. Buyers noted that these minor shipping and coordination hiccups required some extra follow-up communication to get fully sorted out.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and items... See more

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and prompt shipping... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast and prompt delivery times... See more

Order

Clients share positive opinions on order, highlighting that the purchasing process is consistently... See more

Quality

Reviewers express high satisfaction and appreciation regarding product quality. Consumers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed an audio cable with specific connectors and was struggling to find a slightly longer than normal one from my local electronics outlets. AV Store had exactly what I wanted, at a reasonable pri... See more

Rated 5 out of 5 stars

Super fast delivery! My studio headset mic went down and I needed a replacement asap. These guys were straight into it and it arrived within a day. To say I was happy is an understatement!! I will def... See more

Rated 5 out of 5 stars

Great experience - we got exactly what we were looking for and at a great price. It was delivered quickly and within the timeframe given. There was a mix up on our end and we paid twice and this was f... See more

Rated 5 out of 5 stars

I live in Auckland and had been looking for an SKB case for my MIDI controller. Since only the Hamilton store had it in stock, I called to see if my brother could bring my controller in to test th... See more


Company details

  1. Audio Visual Equipment Supplier
  2. Audio Visual Equipment Rental Service

Information provided by various external sources

The Best Range with High Quality Sound and lighting & Video Equipment Sales Demos AV Store Waikato Sound & Lighting With Speaker Microphones Lights AV from the best Brands JBL Sennheiser RCF DB Yamaha Chauvet, QSC, PRX, Midas, Subwoofers, Mixers,


Contact info

4.9

Excellent

TrustScore 5 out of 5

670 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(670)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

My switching Power Supply unit failed…

My switching Power Supply unit failed and with Luck I found The AV Store.
I spoke with two of your staff who knew everything (amazingly) about what I need and then the service of sending it to me was staggeringly quick.
Thank you so much - gee you guys are good.

All the best
Chris Barratt

November 26, 2025
Rated 5 out of 5 stars

I needed something out of the ordinary

I needed an audio cable with specific connectors and was struggling to find a slightly longer than normal one from my local electronics outlets. AV Store had exactly what I wanted, at a reasonable price and the delivery to me was prompt. On its arrival it was obviously of good quality and I look forward to using it for many years to come. No hesitation in recommending AV Store to others.

November 18, 2025
Rated 5 out of 5 stars

Great Experience, Communication and going the extra mile!

Great experience - we got exactly what we were looking for and at a great price. It was delivered quickly and within the timeframe given. There was a mix up on our end and we paid twice and this was flagged by the AV store which was quickly resolved. So great communication and great service.

September 29, 2025

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