Company activity

Updated 23 hours ago

This page gives you a detailed overview of how Aviva has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: October 2017.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

1,780

Verified

1

Invited

11,093

Redirected

0


Total reviews from the past 12 months

12,874

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Aviva got its reviews in the past 12 months

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Oct-DecJan-MarApr-JunJul-Sep

Profile merges

How many profile merges happened in the past 12 months

November 28, 2025

One profile merged into Aviva because of a business merger or a change in ownership.

Aviva's TrustScore became 4.3 after this profile merge (previously 4.3).

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May 3, 2024

One profile merged into Aviva because it was about an identical domain.

Aviva's TrustScore became 4 after this profile merge (previously 4).

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New reviews by star rating

How many new reviews (distributed by star rating) Aviva got each month in the past 12 months

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Oct-DecJan-MarApr-JunJul-Sep

Reply behavior

How Aviva replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 24 hours or less.

  • Has replied to 95% of their negative reviews.

Aviva’s flagging activity

How frequently Aviva flagged their reviews in the past 12 months

Aviva hasn’t flagged any reviews in the past 12 months.