OANDA Reviews 

I was with oanda for years, always losing money, i was a pro trader, but then soon as i started to make profit, they give me 5 days to close my trades, which i was in current drawdown, so a loss, and told me they can no longer provide me service and my accounts will be closed.
No reason even though i asked.

The account creation process was so easy and most importantly the customer support was very helpful. I prefer trading with Oanda for its user friendly interface and best customer support.

Very bad and a waste of time, I submitted every document they required externally over the email and answered all their unecessary foolish questions and yet they still denied my application and didn't open me a account these guys are very unprofessional and not worth it, please don't choose this platform for trading you'll regret it.

Oanda reminds me of Donald Trump. One time he was the best president ever. Now he's terrible at this uncalled for war. Same with Oanda. Used to be the best, with the best customer service. Now they've thumbed their nose at me and have no customer service. I have no idea if I will ever have access to my money.

Such a shame for their customer service.
I'm so glad not start trading on this platform that long. if you want to lose your money at random times and have a ghost customer service team, choose them; you should go outside and throw your money into the river rather than trust them

OANDA are easily the best broker I have ever worked with. Their app and website are very easy to navigate and use.

The main selling point to me was the spread betting accounts which, if you are in the UK, means you don’t have to pay any tax on profit whilst trading.

However, that all changed once I signed up with them. It turned into their customer service. I was lucky to be given Brett as a handler, his phone is open all the time and is available for any talks about any concerns about the app or even for just a friendly chat about how the market is moving.

I would highly recommend using OANDA as a major step in your goal for financial independence!

It was very simple and easy to understand how a market runs. It helps a lot to trade. Every morning, I received an email showing me how to behave on the market that day.

Support was available when I needed it regarding an issue with my demo account. Thank you for your industry leadership, and professional and friendly products and services, and staff

They have locked me out of an account I couldn't access and are now playing games with trying to access it, deducting inactivity fees.

Thieves.

I've tried different brokers on Polish market but Oanda TMS is my favorite one - extremly fast orders execution, fast deposits and withdrawals (especially with mBank account), quick support and MT5 platform with large variety of products.

I received two emails containing a final decision from Oanda that, in my opinion, makes no sense. Prior to the withdrawal, the originating bank account had been closed. I had provided written proof that the bank had closed account as requested and would not accept incoming transactions. Despite submitting this evidence to Oanda, the very next day May 19, 2026 they sent the funds back to that original source, resulting in a returned transfer (reversal) from the closed account. Oanda has now held my funds for 40 business days. During this time, I filed two appeals, yet Oanda stubbornly insists on returning the funds to the closed account, even though they have already attempted this and experienced a reversal. I have received two unreasonable final decisions that fail to offer any alternative withdrawal method, even though I have provided details for an alternative bank account to receive the funds.

worst service, worst customer service, worst broker, worst platform a person can choose. Their customer service are almost never helpful, they will always keep transferring you between each other and nobody will actually give you a solution. They keep telling you to leave your contact number to be contact but that never happens. Their customer communication through WhatsApp as well is the worst, agents won't even reply to you. Small procedures will take forever to be clarified. Worst experience i ever had in all my trading career

I been using oanda for over 2 years is definitely a NOT trusted broken we been investigating the broker with the federal trade commissioner, totally chart manipulation on oanda favor , changing pricing on tickets after tickets is already open and many times closing margins trade when they not supposed too
Stay away from oanda !!!

Oanda do not help customers and are rude on occasion in my experience even when asking for help. Very unprofessional not at all accomodating and will deplete your account with unessary fees! Other people rate this company low, also read reviews.

Offering to help in a reply to this review is ironic. Absolutely iconic response!

I asked for a withdrawal of my funds, 3 weeks later, nobody knows where it is!! Do not use Oanda!

Withdraw Denied 😠.. worst broker ever when it comes to deposit there's a thousand of methods but withdraw only 4 or 5 methods, which they still deny withdraw. don't put your money in this broker because they'll make it hard for you to get your funds, remember trading is already hard and a shetty broker like this one should be avoided at all cost . they have the worst support system which keeps you in a loop, till now I can't withdraw my money... learn from me don't recommend or use this scam , run as fast as you can after seeing this scam broker

Fast support and reliable platform. My Relationship Manager, Frank Zhang, did an amazing job supporting me. 5 stars for the service!

I am extremely frustrated with OANDA. For the past 3 weeks, I have been trying to withdraw money from my account.
Every time I contact customer service, I get the exact same treatment: automated responses, empty promises that someone will "look into it," or generic excuses. No one can give me a straight answer, and no one is actually helping to resolve the issue. At this point, it feels less like a delay and more like they are intentionally withholding my money.
If you are looking for a reliable financial company that respects your time and money, look elsewhere. I will be filing formal complaints with the financial regulatory authorities if this is not resolved.

UPDATE

Things you need to know before you open an account with OANDA:
There is no US-based customer service; their support team is based in the Philippines. There is no phone number you can call directly—only chat support is available. While you can request a callback from a supervisor through the chat, the supervisors generally don't know any more than the regular agents, and the AI chatbot often does a better job.
Most cases are processed by their backend team, whom you cannot contact via phone, chat, or email. The customer service agents do not have access to cases handled by the backend team, meaning they cannot even provide you with the status of a claim.
My first attempt to withdraw, I believe, was on May 25. I finally received my money on June 16.

It was easier to start a forex trading account with Oanda than other forex trading accounts.
Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required every step of the way. Customer Service was easy to understand with good command of spoken English language in the UK.
I would recommend Oanda for a forex trading account.

AVOID! This brokerage by passed my stop-loss on a WTI position and entered their own stop-loss when they had a nice profit at my expense. I am in the process of filing a complaint with the securities watchdogs and I may also seek legal recourse as I have screenshots of my position prior to being stopped out.