Network Hardwares Reviews 

1,552
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 588 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the dedicated staff for providing remarkably fast, professional, and exceptionally helpful service when searching for difficult parts and specific products. People truly appreciate the clear communication, honest advice, and patient guidance offered throughout the entire interaction, making every customer feel deeply valued. However, some people mentioned that their purchases never arrived and they experienced frustrating delivery delays alongside a total lack of communication or response from customer service when trying to resolve the missing orders. Reviewers noted that getting updates or refunds proved extremely difficult during these unfortunate delivery situations.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly. Reviewers frequently highlight... See more

Response time

Customers consistently note positive experiences with response time, highlighting that the support team... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful assistance.... See more

Product

Customers had ambiguous experiences with product availability and delivery. While many reviewers reported... See more

Order

Reviewers highlight negative aspects of placing an order, expressing deep frustration over prolonged delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had almost 12 hours to receive a response. Once I received it was fast. Andy is proactive and will give some other options

Rated 5 out of 5 stars

Andy has been very helpful with sourcing server parts for me. I recommend network hardware they are great at finding more obscure parts

Rated 5 out of 5 stars

I was looking to order a specific amount that I couldn't find elsewhere to fit my needs Customer service was quickly able to determine exactly what I needed and even show me specific diagrams on ho... See more


Company details

  1. Electronics Store
  2. Computer and Accessories Store
  3. Computer Store
  4. Computer Wholesaler
  5. e-Commerce Service

Written by the company

Being a decade-long consumer of many hardware pieces, purchasing them was our Founder’s least favorite part. He was fed up with having to wait for days for the simplest of orders, and receiving delayed (if any) answers to the simplest of his questions. He felt the lack of a value-added hardware reseller in the market and rolled up his sleeves to fill it himself. Born from the desire to create change, Network Hardwares redefines the shopping experience in the hardware area. E-commerce has been the fastest-growing market in the last 20 years. We are aware that nothing is permanent except humans in an area where digitalization is quite dynamic. Based in Irvine, California, Network Hardwares has been offering fulfilled e-commerce services as a reseller of IT hardware since 2011. His longtime friend, Victor; joined him in this endeavor as the founding partner, and Network Hardwares was finally established in 2011 as a New Jersey-based reseller of IT hardware. So what makes Network Hardwares better? What is the value we add to the game? Excellent Customer Service: Since the first day, we have made it our goal to place customer service before everything. Our response time and accuracy are way above industry standards. We are the proud holder of a 95%+ customer satisfaction badge on Amazon since 2017. Wide Product Range: If you are looking for it, we most probably carry it. If no one carries it, we’re the fastest to find and deliver it. We formed partnerships with hundreds of distinguished manufacturers, to be the ultimate one-stop shop for all your IT needs. Unique Value Offer: E-commerce is in our DNA. Our vast partner network combined with our seasoned Operations team makes it possible to offer you the most competitive prices in the market. We leave no stone unturned, fulfill all orders lightning fast and do all this with a smile on our faces. In 2022, our journey took us on a new path and Network Hardwares launched its B2B operations. Now we collaborate with many companies and institutions as we do with our household consumers. Contact us to get custom quotes for your business. Fully Remote work setup: Our US-based operations have a global team dispersed across 3 continents. We cover all time zones to serve you 24/7. Carbon Neutrality: When transporting items, at Network Hardwares, we use Carbon Neutral Shipping to reduce carbon emissions from transportation. We are aware of how much Climate Change harms our world, and as our company, we care about this issue as much as we love our blue planet. Network Hardwares continues to grow with firm steps to this day. How can we help you today?


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(1,552)

293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam!

If I could give 0 stars, I would.

Ordered an InfoCase ProBook x360 435 G10 Rugged Snap-On Case, MIL-STD-810H Drop Tested, Lightweight Protective Shell, Anti-slip Corners, Scratch Resistant, Air Cell Protection - AO-SNP-HP435G10 (1 Year Warranty) × 1, on 19 Aug. It was $86 and shipping was $13, a total of $99. There were many good reviews for them on this platform back then.

It never came and there were no replies. And then after 2 months plus, on 7 Nov, an email regarding my order came with my Order ID stated... but it was to inform about business cessation.

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful - Ordered product, never delivered and no refund offered. Do not buy from this company. Dubious liquidation auto email gets sent when I query my refund.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud in online shopping

On September 8, 2025, I placed an order for two server cabinets and I paid the full amount of $8,664.47.
Between September 13 and September 24, 2025, I communicated with the seller daily regarding the shipment, but they repeatedly delayed the dispatch.

On September 25, 2025, the seller canceled our order and promised a refund within 10 business days. Since then, I have consistently followed up with them regarding the refund, actively demanding the protection of my rights as a buyer. However, the seller responded perfunctorily and failed to process the refund. To date, I have not received the refund.
On November 7, 2025, I received an email from the seller stating that the company had declared bankruptcy and would no longer respond to emails. Despite my inquiries about the refund, no resolution was provided, and the refund remains outstanding.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

*** SCAM SCAM SCAM ****

SCAM SCAM SCAM
Network Hardware is a scam. They advertise legit products, collect the money but DO NOT DELIVER.
I've read so many reviews and many that gave what you think is negativity ve review was because they were scammed.
Any positive review you read is Fake or paid for. After I asked for a refund Network Hardware sent me an email claiming they're filing for bankruptcy.
Scammer Alert - RUN

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

It is a scam

It is a scam. No replies. No goods.
Try calling them! No answer on any of the extensions.
Try the online help person. Nothing.
It’s certainly a scam. They are thieves.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. Ordered a camera bracket for a Unify camera on Sept 24th. Took my money and the item showed preparing for shipment. Never shipped. I inquired multiple times and finally requested a refund. No refund of course. I then received an email that the business is closing down. What a scam! Out $96.00. They knew they were in trouble and continued taking orders.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Business Closing Down

i received an email from NH on Thursday, 6 November 2025 which states as follows:

‘Please be advised that all business operations for Networking Hardwares, LLC have ceased effective November 6, 2025. The company has retained legal counsel and is in the process of filing for bankruptcy protection.

This automated message serves as a formal notice that the company is no longer conducting business or engaging in operational communications.

Thank you for your understanding.

Network Hardwares’

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Took money then went silent

Apart from an email acknowledging the order I have heard nothing since despite emails to them and attempted phone contact. There are a suspiciously large number of positive reviews for this company but they are all labelled “invited” I suspect the less positive ‘uninvited reviews are a better reflection of this - poor communication and no product delivered.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

It's a SCAM

It's a SCAM. I have ordered an item for 3500 USD and now there is no item and no refund. No one is responding even after sending more than 20 emails. Took the money and now is silent. NEVER buy from them. Planning to take legal procedures with the owners. Now they are saying they are closing the business. Probably they will change the name and will start again. Will look for the owners, will find the new website and will take legal action against them too.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM , they don't send any items they sell! Don't pay back , now businnes is closing...

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

🚨 Consumer Alert

🚨 Consumer Alert: NetworkHardwares.com 🚨

Please be warned that Network Hardware is reportedly still accepting orders even though the company has ceased business operations and is filing for bankruptcy, effective November 6, 2025, according to their own notice.

Continuing to take payments under these circumstances is highly unethical and may amount to fraudulent activity, deceiving customers of their hard-earned money.

✅ Do not place new orders or make any payments to this site.
✅ If you’ve already paid, contact your bank or card provider immediately to request a chargeback or dispute.

Let’s spread awareness to prevent others from falling victim.

#ConsumerAlert #OnlineScam #FraudWarning #NetworkHardwares

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Update on my last review

Update on my last review. Going on some garbage email i just received im ment to believe they have filed for bankruptcy. This only come 1 day after i emailed saying i had reported them for fraud and was claiming cash back via bank. Yet for a whole month they blanked me. Total bull£%t.

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a tv on the 9th Oct and paid…

I ordered a tv on the 9th Oct and paid £1073. Today is the 6th Nov 2025 and have no communication from this company. Almost a month and it is impossible to speak with anyone and no response to my 10 emails. I was left with no choice but to get my bank to get my money back. Please please please AVOID AVOID AVOID AVOID THIS COMPANY AT YOUR PERIL. They are absolutely robbers.

October 9, 2025
Unprompted review

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