I have bought a camera plus a few extras like UV filters. I can not fault them. An excellent company with excellent after care. I have written two requests for a clarification and the response came... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have bought a camera plus a few extras like UV filters. I can not fault them. An excellent company with excellent after care. I have written two requests for a clarification and the response came... See more
Company replied
I've ordered urgent equipment on line on three occasions. Each time Miss Numerique delivered within 24 hours, the product was exactly as described and in perfect condition. These people are really goo... See more
Ordered from them twice, awesome experience on both occasions. Great selection of products, actually in stock (not ordered and then have to wait), delivered incredibly fast too! Prices as low as you c... See more
Company replied
I ordered on the 2/10 a godox speedlite. Now after inquiry from my side, I got told that my order got cancelled. This happened without any notice. They claim an email was sent on the 2/10 and the 4/10... See more
Company replied
MN photo vidéo est une société constituée d'une équipe de passionnés de photographie, qui propose à des clients exigeants, amateurs ou professionnels, un large choix de produits photo et vidéo. Nous-mêmes photographes, nous savons combien il est important de pouvoir disposer de matériel de qualité, de conseils et d'une qualité de service professionnelle ! En tant que spécialistes du matériel photo et vidéo, nous entendons donc vous faire bénéficier d'une sélection des produits les plus fiables mais également d'un service de premier ordre au travers : _ de notre logistique en temps réel qui vous fournit des indications de stock et de délais 100% fiables, et vous permet de suivre votre commande à tout moment ; _ de l'expédition de votre commande sous 24 heures pour les produits en stock avec débit de votre carte bancaire à l'expédition du colis ; _ de notre service clients à votre disposition par courrier électronique ou par téléphone (ligne non surtaxée)
40 rue du Général Leclerc, 54140, Jarville-la-Malgrange, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have bought a camera plus a few extras like UV filters. I can not fault them. An excellent company with excellent after care. I have written two requests for a clarification and the response came in less than three hours.
Having ordered a relatively expensive camera and one or two extras the delivery system is first class. Everything has arrived within 24 hours.
Highly recommend them.
Reply from MN photo video
The delivered product is exactly as described and expected. Delivery time was also ok and communication with Miss Numerique was easy (in french) and respectful, I recommend
Reply from MN photo video
I ordered on the 2/10 a godox speedlite. Now after inquiry from my side, I got told that my order got cancelled. This happened without any notice. They claim an email was sent on the 2/10 and the 4/10. I only received an email of confirmation and my money got withdrawn via paypal. A refund has not happened although my order got cancelled.
Reply from MN photo video
Ordered from them twice, awesome experience on both occasions. Great selection of products, actually in stock (not ordered and then have to wait), delivered incredibly fast too! Prices as low as you can find but no compromise on service and quality. I only wish they took Amex, that's my only suggestion for the future! Great stuff, thank you, will happily order from here again and again.
Reply from MN photo video
Everything arrived on time here in Ireland.As it was promised. I ordered twice different photography equipments. The price was competitive, the packaging good and the delivery fast. But the best thing is that you can easy talk with a human been by phone and they are very helpful. I have to say I talked with them in french. So overall very happy.
Everything went great, immediately shipped to Italy and arrived 5 days later. Thanks
I've ordered urgent equipment on line on three occasions. Each time Miss Numerique delivered within 24 hours, the product was exactly as described and in perfect condition. These people are really good and deserve much success. I will certainly continue to use them and to recommend them to friends and clients.
that was okay with this store and very quickly delivered
i m from Switzerland by the way
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.