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Medpets Reviews 

52,637
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Na ruim een week de orozyme bucco fresh plaque off en veggiedent kauwstrips gebruikt te hebben zie ik al duidelijk verschil bij mijn 2 honden. Het tandsteen is aanzienlijk verminderd en ze stinken ook... See more

Rated 5 out of 5 stars

I use medpets to order food and supplements for my dog. They are mostly more expensive than other vendors but 100% reliable - fast (usually next day) delivery, items undamaged in transit, and never an... See more

Rated 5 out of 5 stars

I ordered a couple of products here for my cats. Unfortunately, one item was not in stock. However I do appreciate their communication on this, so still 5 stars. I got emails with updates and tey expl... See more

Rated 5 out of 5 stars

Always find what i need. Big variety of articles, different brands and prices. My American Bully has severe dermatite and i can always find what i need for him and we still can ask for professional ad... See more

Company details

  1. Pet Store
  2. also in
  3. Pet Supply Store
  4. Veterinarian

About Medpets

Written by the company


Medpets.nl is dé online shop voor de gezondheid van je dier. Met ons digitale platform leveren wij het beste voor jouw huisdier. In onze webshop vind je een ruim en kwalitatief assortiment voor huisdieren.

✓ Gratis deskundig dierenarts advies
✓ Gratis verzending vanaf €69,-
✓ Voor 21:30 besteld, morgen in huis

Medpets-app
Download nu onze Medpets-app en profiteer van unieke app-only deals!


Klantvriendelijke service
Bij Medpets.nl profiteer je niet alleen van een uitgebreid assortiment kwaliteitsproducten, maar ook van een snelle en klantvriendelijke service. Heb je vragen over een product of over de gezondheid van jouw huisdier? Dan staat ons veterinaire team, bestaande uit dierenartsen en paraveterinairen, voor je klaar. Zij helpen je graag met deskundig en vrijblijvend advies, zodat je altijd de beste keuze kunt maken voor jouw dier.

★ Klantenservice: Klantenservice@medpets.nl
★ Veterinair team: Dierenarts@medpets.nl
★ Whatsapp: 0031- 850 871 297



Nieuwsbrief
Ben jij op zoek naar aanbiedingen én wil jij als baasje tips om jouw huisdier de allerbeste zorg te geven? Meld je dan snel aan voor onze nieuwsbrief, en ontvang alle kortingen en tips in je mailbox!


Medpets.nl is dé online shop voor de gezondheid van je dier.

Written by the company

Uitgebreid assortiment
Diergeneesmiddelen, voedingssupplementen, dagelijkse benodigdheden, (dieet)voeding en nog veel meer. Wij hebben meer dan 20.000 producten in ons assortiment!
Deskundige klantenservice
van 8:30 - 13:00 uur zijn wij op ons telefoonnummer 0186 - 57 55 28 bereikbaar voor vragen over uw bestelling of productadvies. Vermoed u dat er problemen zijn met de levering van uw bestelling? Neem dan direct contact met ons op.
Snelle levering
Als u op werkdagen vóór 21:00 uur bestelt en betaalt met iDeal, Creditcard of PayPal, dan wordt uw bestelling (mits op voorraad) nog dezelfde werkdag naar u verzonden

Medpets-app

Download nu de app voor nog meer gemak!

Met de Medpets app heb je alles voor de gezondheid van je huisdier binnen handbereik. Bestel snel en eenvoudig vertrouwde producten, profiteer van hoge kortingen en blijf moeiteloos voorzien in de dagelijkse zorg voor je dier, altijd en overal met de Medpets app voor iOS en Android.

Contact info

Promotion box for Medpets

Week acties

Bekijk hier al onze acties!

4.6

Excellent

TrustScore 4.5 out of 5

53K reviews

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1-star

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4.6

All reviews

(52,637)

3,881 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, prices were very good. No concerns

October 1, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your excellent rating and kind feedback. We are pleased that our service met your expectations.

Team Medpets

Rated 5 out of 5 stars

amazing shop!!

October 1, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you very much for your fantastic five-star rating. We truly appreciate your support!

Team Medpets

Rated 5 out of 5 stars

Quality

Quality , delivery , everything is great. I really love Medpets

October 1, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your wonderful feedback. We are delighted that you are happy with our service and delivery.

Team Medpets

Rated 4 out of 5 stars

The delivery was fast

The delivery was fast, only reason its a 4 is that I thought that it would arrive with the packaging displayed in the product selection page but I had only received 4 tablet in a envelope.

September 29, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for taking the time to share your feedback. We are pleased that our service met your expectations and appreciate your support.

Team Medpets

Rated 1 out of 5 stars

My package never came and i didnt got…

My package never came and i didnt got anything after texting support.the support didnt help much i just got told it got delivered ?! i wont ever buy there again and i dont recommend anyone else because they wont help you if you dont get youre things.

September 28, 2026
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Reply from Medpets

Dear customer,

We’re sorry to hear about your experience. We want to assure you that we have responded to your emails and are currently waiting for your reply to proceed further.
Our apologies for the inconvenience caused, and we hope we can resolve this matter for you.

Team Vetsend

Rated 5 out of 5 stars

Very good shop

Very good shop. Very satisfied

September 25, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your positive feedback. We are pleased that our service met your expectations and look forward to assisting you again.

Team Medpets

Rated 1 out of 5 stars

The shipping was terrible

The shipping was terrible. They threw things in through the garden fence, leaving the goods scattered everywhere and soaked in the rain. Customer service did nothing but apologize.

October 2, 2026
Unprompted review
Medpets logo

Reply from Medpets

Dear Customer,

Thank you for your review. We are truly sorry to hear about your disappointing delivery experience. This is absolutely not the level of service we strive for.

Please rest assured that we take such cases very seriously. We will not only file a complaint with our delivery partner regarding this incident but also ensure that any damaged or lost items are replaced. We want to make this right for you.

We kindly ask you to provide us with your order details, so we can resolve this issue promptly. Once again, our sincere apologies for the inconvenience caused. We hope to turn this experience around for you.

Kind regards,
Team Vetsend

Rated 5 out of 5 stars

Fast and efficient

September 17, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your kind feedback. We are pleased to have provided you with a positive service experience.

Team Medpets

Rated 5 out of 5 stars

Great service!

Super easy to order & quick delivery!

September 13, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your kind five-star review. We are delighted that your experience was smooth and efficient.

Team Medpets

Rated 5 out of 5 stars

Fast service

Fast service, always reliable.

September 18, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your five-star review. We are pleased to know that our service has met your expectations.

Team Medpets

Rated 2 out of 5 stars

High prices, Shipping cost

High prices. High minimum order, Shipping charges extra. We come to you because our babies are not well. Seems like you are exploiting the situation

September 13, 2026
Medpets logo

Reply from Medpets

Dear Customer,

Thank you for your review. We are sorry to hear that you find our prices and conditions unfriendly. We understand that you want only the best for your pets, especially when they are unwell, and that this can be frustrating.

We do our utmost to keep our prices as fair as possible and offer a wide range of products, including pet medicines that are often hard to find. The minimum order value and shipping costs are unfortunately necessary to ensure the quality and service we provide.

We greatly appreciate your feedback and will take it on board to see how we can better support our customers. Hopefully, we can offer you a better experience in the future.

Kind regards,
Team Medpets

Rated 5 out of 5 stars
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your trust and for taking the time to share your positive feedback. We are pleased to support you with dependable service.

Team Medpets

Rated 5 out of 5 stars

Good quality

Good quality ! And fast delivery.

September 13, 2026
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Reply from Medpets

Dear customer,

Thank you for your positive feedback. We are delighted that your experience with Medpets was smooth and efficient.

Team Medpets

Rated 5 out of 5 stars

Good selection and fast delivery

Had a good selection of things. I was looking for a specific toy for my cat and they had it for the cheapest. Arrived quickly.

August 19, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your wonderful rating. We are delighted that you found what you needed at a great price and received your order promptly. We hope your cat enjoys it!

Team Medpets

Rated 5 out of 5 stars

Happy to have all I need for my cat at…

Happy to have all I need for my cat at one place! Thanks Medpets! :)

August 16, 2026
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Reply from Medpets

Dear customer,

Thank you for your lovely feedback. We are delighted to make shopping for your cat convenient and look forward to helping you again.

Team Medpets

Rated 5 out of 5 stars

Very good service and trustworthy

Very good service and trustworthy

March 6, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your kind feedback. We are pleased that our service has met your expectations.

Team Medpets

Rated 5 out of 5 stars

Good support

I had one issue with one of my purchases and they handle very well.

August 2, 2026
Medpets logo

Reply from Medpets

Dear customer,

Thank you for your kind feedback. We are pleased that our support team was able to assist you effectively.

Team Medpets

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