My Sanctuary Limited Reviews 

10
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Decoration and Interior Design Store
  2. Bathroom Supply Store
  3. Fabric Store
  4. Furniture Store
  5. Lighting Store
  6. Wallpaper Store

Written by the company

My Sanctuary is a New Zealand-based online luxury homewares and furniture store, proudly serving customers throughout New Zealand and Australia. We curate a refined collection of furniture, décor, cushions, throws, art, fabric and lifestyle pieces designed to help you create a home that feels both beautiful and personal. Our focus is on timeless interiors, thoughtful design and elevated everyday living. As an online interiors boutique, we work with carefully selected suppliers across NZ and Australia to bring you distinctive home décor and quality furnishings that aren’t found everywhere else. Whether you’re styling a coastal-inspired retreat, embracing classic elegance, or adding statement pieces to a contemporary home, My Sanctuary offers considered, design-led decor delivered directly to your door. We are resellers for Warwick Fabrics, James Dunlop, Seneca, Atelier and Unique Fabrics, helping you create something beautiful for your home. We are also resellers for Caroma and Methven Bathrooms, providing you with premium bathroom tapware, showers, basins and more to help you create your new spa bathroom.


Contact info

4.2

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(10)

10 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very good company to deal with as…

A very good company to deal with as they're willing to do anything for you.Nothing is ever complicated.Excellent service and a feel of trust,always willing to help.The products advertised are very informative.Thanks again for your excellent service...mark

August 12, 2026
My Sanctuary Limited logo

Reply from My Sanctuary Limited

Ahh Mark, thank you so much. We really appreciate your lovely comments especially about our customer service 😃 Always happy to help you with anything in the future. Regards Carol

Rated 5 out of 5 stars

Great service and qualify products

Love the items I bought - soft quality clothing perfect for pregnancy and post partum

August 12, 2026
My Sanctuary Limited logo

Reply from My Sanctuary Limited

That is great news Sarah, thanks so much. So glad you are loving the softness of bamboo, we love bamboo sleepwear too! Regards Carol

Rated 5 out of 5 stars

Great customer service

Fast & friendly service, quality product

June 3, 2026
My Sanctuary Limited logo

Reply from My Sanctuary Limited

Thanks so much Cathryn, we really appreciate the review :-) Regards Carol

Rated 5 out of 5 stars

Great service

Great service, fast delivery and gorgeous quality products.

May 11, 2026
My Sanctuary Limited logo

Reply from My Sanctuary Limited

Thanks so much Angela, we really appreciate your review 😀

Rated 5 out of 5 stars

As a "return" customer

As a "return" customer, I am always happy with the incredible service and range of products offered by MY SANCTUARY and their TEAM.
We thoroughly enjoy shopping with them, and highly recommend them with 💯% satisfaction 💛 💛💛👌👌👌

April 15, 2026
My Sanctuary Limited logo

Reply from My Sanctuary Limited

Thank you SO much, we love working with you and really appreciate your support over the past year 😁 Carol

Rated 4 out of 5 stars

A personable frontline ‘ face’.

A personable frontline ‘ face’.

Straight-forward solutions carried out in a timely manner. Uncomplicated.

April 28, 2026
My Sanctuary Limited logo

Reply from My Sanctuary Limited

Thank you for taking the time to do a trustpilot review for us 😀

Rated 5 out of 5 stars

I ordered a throw from you which…

I ordered a throw from you which arrived within days and was everything i had expected. Thank you :)

March 24, 2026
My Sanctuary Limited logo

Reply from My Sanctuary Limited

Glad you love your throw Sara, they are rather beautiful. Thank you for your review, we really appreciate it. Carol

Rated 4 out of 5 stars

Really helpful communication

Really helpful communication. Happy with purchase.

March 16, 2026
My Sanctuary Limited logo

Reply from My Sanctuary Limited

That is great! Thanks so much, we really appreciate you taking the time to leave us a review 😃

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look