WinGameStore Reviews 

389
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I've bought several games via Steam codes from WinGameStore and even though I'm in the UK using GBP, and its charged in US $, the estimated price is very accurate. The steam codes are always emailed... See more

Rated 5 out of 5 stars

Purchased the game Manhunt (which is banned on my Steam store) for peanuts, the CD key was delivered instantly whereas some other CD key websites take a little while to process. And when I say instant... See more

Rated 5 out of 5 stars

You know what? I am not the leave the review type of guy but this website doesnt have a lot of reviews so might as well say this is a great shop and even the support is great, shotout to them

Company replied

Rated 5 out of 5 stars

All legit, they warned me that my key could be delayed from 1 day to 1 week because they was short on keys, I purchased Civ 6 Anthology. They key works perfectly fine, everything is allright keep th... See more

Company replied

Company details

  1. Video Game Store
  2. Game Store

Written by the company

As an authorized digital games retailer since the 90s, we have delivered millions of copies from thousands of publishers and developers to millions of PC, Mac, and Linux customers. We are a private business, run and maintained by gamers who have collectively been in the gaming industry for over fifty years.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(389)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Long waiting time only to find out they…

Long waiting time only to find out they dont have requested key, and only after i submited complain. First time it happened to me in digital key store, waste of time.

August 29, 2026
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thank you for the feedback. You did place a back-order (keys ran out quickly due to a sale). However instead of simply asking to cancel your back-order, you threatened a chargeback. So we deleted your order.

Rated 5 out of 5 stars

Ive bought multiple games via…

Ive bought multiple games via wingamestore without issue

August 22, 2026
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thank you for the honest review. As with 99% of our customers, the process is clean and easy.

Rated 5 out of 5 stars

Boost this guys up

You know what? I am not the leave the review type of guy but this website doesnt have a lot of reviews so might as well say this is a great shop and even the support is great, shotout to them

August 18, 2026
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thanks for the review! We admit we dont push for reviews as much as we are supposed too (we don't like giving emails to trustpilot to start that process). So its great to hear from you. Our support crew thanks you too, Peanut says hi!

Rated 5 out of 5 stars

Amazing

Simple, fast, legitimate. price is excellent and delivery instant

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

very simple website template

very simple website template can make you wary but this place is legit and been around long as i can remember

July 21, 2026
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thank you for the honest feedback! We actually pride ourselves on making a cleaner and simpler look, instead of cramming something in every square of a page. We are always looking for ways to make it better though, more features, without sacrificing style.

Rated 5 out of 5 stars

Great!

Great!
I bought a steam key for Strike Suit Zero. It worked well for me.
Thank you!

July 15, 2026
Unprompted review
WinGameStore logo

Reply from WinGameStore

We hope you have enjoyed the game. Glad to have provided it for you!

Rated 1 out of 5 stars

If i knew i would have to wait until…

If i knew i would have to wait until the next day to have my order "reviewed" I would have just spent the extra 10 bucks to paly it instantly and get it from steam.

June 25, 2026
Unprompted review
WinGameStore logo

Reply from WinGameStore

We do apologize that our fraud protection service put your order on hold for a few hours. It sometimes does this, which is why we let a real human take a look (AI is stupid).

Rated 1 out of 5 stars

Hidden additional fees

Be careful when purchasing from this site because they hide additional fees that are not clearly shown on the final checkout page.
On most other websites, the last payment page clearly displays the product price, any service fees, and the exchange rate charges (if applicable). Here, however, you only see the product price. As a result, buyers may assume that this is the final amount, only to discover after payment that extra fees and currency conversion charges have been added without any clear warning.
You should also be aware that WinGameStore operates exclusively in USD. If you pay in another currency, you will also be charged currency conversion fees. Unfortunately, this is not presented transparently during checkout.
For example, if a game costs €5 on sale on Steam and WinGameStore advertises it for €3, it may seem like a better deal. However, after the hidden fees and exchange rate charges are added, you could end up paying €6 or more. In that case, what is the point of buying it from WinGameStore?
I do not question the legitimacy of their game keys, but their lack of pricing transparency deserves negative feedback. Customers should be shown the full amount they are expected to pay before completing their purchase. What did Wingamestore gain from all of this? Absolutely nothing. They refunded the product credit , lost a customer, and received a negative review in return. That's all they accomplished. Ridiculous management.

June 6, 2026
Unprompted review
WinGameStore logo

Reply from WinGameStore

Note to readers: This user's information does not match any known customer on record nor any support contact tickets. As such we believe this is an AI created negative review posted from a competitor.

Rated 5 out of 5 stars

Simple and secure site

Simple and secure site, easy to use. It was their rating on trustpilot that made me feel comfortable enough to try it myself. Now that I have, I'm a fan and would be happy to purchase additional games from them in the future!

June 3, 2026
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thanks for the honest feedback. While we don't push people's information onto trustpilot (we dont value the greencheckmark at the expense of giving a customers email away!), we do like when customers go out of their way to post a review on their own accord.

Rated 5 out of 5 stars

Nice store, amazing support

Nice store, i bought several games from them, no problem. The last one had faulty key (not stores fault) and the support person was a real bro - calm and polite, even a month into the problem.

April 25, 2026
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thanks! Our support crew love to help. We are all gamers at heart here and understand how a problem can be frustrating!

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