wedoskin.ca Reviews 

627
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 603 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, smooth ordering process, and fantastic selection of high-quality skincare items available at great promotional prices. Consumers also deeply appreciate the responsive customer service teams and helpful communication provided throughout their entire shopping journey. Some people were dissatisfied with occasional delivery delays, tracking information gaps, and exceptionally long waiting times to receive their packages. Reviewers additionally noted that customer support could sometimes be slow to respond to emails or resolve missing item complaints. A few shoppers also mentioned receiving incorrect items or experiencing difficulties when trying to get issues fixed.

What people talk about most

Product

People report positive experiences with product, noting that items arrive quickly and feel amazing on the... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping times and... See more

Order

Consumers find order to be positive, highlighting fast shipping times and a smooth online purchasing process.... See more

Price

Users describe satisfaction with price, highlighting incredible deals and competitive pricing that cannot be... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are top tier, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more

Rated 5 out of 5 stars

My order only took a short time to arrive. It was easy to set up an account. The website is very user friendly and gives a detailed description of each product and what it can do for you. The Sensical... See more

Rated 5 out of 5 stars

My experience with the product has been second to none. Shipping updates were given frequently and true. I haven't tried the product yet but I have read through all of the reading material and see t... See more

Rated 5 out of 5 stars

To my disappointment, a product I have been using for years is being discontinued. I asked staff members at wedoskin for some alternative options. They went above and beyond, giving me several suggest... See more


Company details

  1. #5 of 13 best companies in Health and Beauty Shop
  2. #3 of 3 best companies in Facial Spa
  3. #4 of 5 best companies in Skin Care Clinic

Written by the company

At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

627 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(627)

613 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have purchased skin care from all…

I have purchased skin care from all over the world on different sites and I've had the best experience shopping at. We do skin not in person. It was over their website but absolutely phenomenal service. Love it. I haven't had the opportunity because I was late receiving my shipment not by fault of the company but by The courier service. So I'm excited to get started tonight and I appreciate their help with sending me emails explaining to me the best way to use the products. Absolutely love this company and I recommend it to. I've already recommended it to several people and from here on in I think this will be the only company I will be using for my skincare. So thank you. Thank you very much for making the process absolutely so easy. I could not believe it and the help was there if you need it so I highly recommend this company

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Best Skin Care Supply Store!

This is the 3rd or 4th order I have received from Wedoskin and I am very happy, once again. They have such great sales which make it easier to try new products. Plus they have a reward system in which you get credit to use on future products and it’s actually decent the amount you get back in credit. Oh and the samples, lots of great samples too! Needless to say I’ll be ordering from Wedoskin again!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Alumier made easy

I ordered my skincare from here less than we week ago and it was shipped promptly and I even got a little gift to go along with my purchase! I love how efficient and easy they make it to get quality skin care! Will be ordering from here forever.

July 12, 2026
Unprompted review
Rated 4 out of 5 stars

Quick shipping !

Quick shipping ! I love the versatile SPF and order it yearly. I did notice though that the shade is lighther than last year. Not sure why it has changed? At the time of the year, we tend to have a little tan so to me it is really lighter that what I was used to on my face. I would prefer the original shade versatile. Not helpful in the summer to lighter your face instead of enhancing your shade. I am a bit disappointed but I still love your brand!

Marlène

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

My orders always come quickly

My orders always come quickly, they have an awesome selection of high quality products and offer good sales and samples with purchases. Love that they’re Canadian based and communication seems personalized.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service & Competitive Prices

I had a couple of issues with an incorrect email address and some confusion regarding tracking information, but the customer service team was responsive, transparent, and resolved everything professionally. My order arrived safely, and I appreciated their honesty regarding a long-term manufacturer backorder. Their prices are excellent, and I would definitely order from them again.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support

I love how fast the shipping process was and they kept you updated about it. The customer support was amazing and they are always willing to help you out with anything! Thank you

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Always Reliable

My products are always in stock, very competitive pricing and fast shipping. I recommend this site to all my friends and family!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

I love my Alumier products …

I love the Alumier products I order through Wedoskin. The site is easy to navigate and delivery to my home makes replenishing stock easy. I also appreciate the periodic discounts and loyalty points from purchases.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Got confirmation texts for every step of my order, and the free sample was a good surprise, shipped very fast, very satisfied with it! 10/10!!

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very nice samples and add-ons of orders…

Very nice samples and add-ons of orders at different price points. Was nervous about ordering expensive product but arrived safely and got 15% off regular price and also a few great travel size products to try. Will definitely order more from this retailer.

July 11, 2026
Unprompted review

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