Walker Dunn Surveyors Reviews 

327
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism from start to finish. Many people appreciate the quick response times and fast delivery of survey reports, often sooner than expected. Reviewers frequently commend the staff for being helpful, friendly, and knowledgeable, making the entire process smooth and easy to understand. The reports are consistently described as thorough, detailed, and easy to understand, providing valuable information. However, some customers also noted concerns regarding the thoroughness or accuracy of the surveys, with a few feeling they were merely a 'tick-box exercise' and questioned the professionalism.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as professional, efficient, and... See more

Response time

Consumers express satisfaction with the response time, noting that surveys are completed and reports... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, knowledge, and... See more

User experience

People report positive experiences with the user experience, finding the reports easy to understand,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A pleasure to deal with Walker Dunn Surveyors. A company with refreshingly “old fashioned “ values. Phone calls returned and emails answered. Hannah is excellent she booked my survey and kept me fully... See more

Rated 5 out of 5 stars

Very detailed report including many things I hadn't even considered. They even did the survey a week sooner after I mentioned I had a short timeframe. The survey results were well laid out and easy to... See more

Rated 5 out of 5 stars

When our house fell through and we were to a tight deadline to get a survey done on the new property, Walker Dunn pulled out all the stops. From asking for a survey on a Thursday to getting the survey... See more

Rated 5 out of 5 stars

The gentleman who came to survey our property was lovely. There was clear communication regarding arrival time, and a confirmation phone call about 30 minutes prior to arrival. When he came he... See more


Company details

  1. Home Inspector

Written by the company

We are independent surveyors who specialise solely in residential surveys. We cover North West England, including Merseyside, the Wirral, Lancashire, Cheshire, Greater Manchester and West Yorkshire. We will ensure you know all you need to know before committing to the purchase of a property.


Contact info

4.8

Excellent

TrustScore 5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(327)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend

From the beginning Hannah was very prompt at answering my emails and was very supportive without been pushy. She was helpful and always answered my questions. Paul the surveyor was very thorough and could ask for feedback which was explained in a well understandable manner. Excellent service from beginning to end. Thank you.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Walker Dunn survey for first time buyer

I recently used Walker Dunn for a house survey and couldn’t be happier with the service I received. The entire process was seamless from start to finish, with excellent communication throughout.

A special mention must go to Guy Roberts, who was incredibly helpful every step of the way. He took the time to answer my questions, explain the findings clearly, and made what can often be a stressful part of buying a home feel straightforward and manageable. His professionalism, knowledge, and friendly approach were greatly appreciated.

The survey was completed promptly, and the report was detailed, easy to understand, and delivered quickly. I would highly recommend Walker Dunn to anyone looking for a reliable and professional surveying company.

Thank you to Guy and the whole team for such a positive experience.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with Walker Dunn…

A pleasure to deal with Walker Dunn Surveyors. A company with refreshingly “old fashioned “ values. Phone calls returned and emails answered. Hannah is excellent she booked my survey and kept me fully informed. Daniel Brew carried out a level 2 survey. He was professional. The survey was thorough. He took time to talk through the details of the survey with me. I felt I was able to make a fully informed decision after the survey and discussion with Daniel. I would highly recommend this company.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Walker Dunn Surveyors 2nd to None

Really helpful,friendly, professional detailed survey by Jane Searle. Such helpful, reponsive communication. I would highly recommend Walker Dunn Surveyors. Great Team too.
Thank you so much.
Kind Regards

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Walker Dunn - 5 Stars

I couldn’t fault Walker Dunn. Every step of the process was professionally handled and explained. We received our level 2 report a few days after our survey was carried out. It was all easy to understand and very in depth. Every element that was inspected and graded came with an explanation of how the surveyor had arrived at their decision along with potential further points to be aware of and a recommendation of steps to take to fix them. I would use them again in future and would definitely recommend them.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I had the survey on a property I am hoping to purchase

I had the survey on a property I am hoping to purchase done by Daisy Jones. She was recommended by a friend and the recommendation was completely valid. Daisy took the time to talk to me on the phone following the survey and was extremely helpful. I would recommend Daisy if you are looking for a pre purchase house survey

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone!

Being first time buyers we were apprehensive about getting a surveyor however Hannah was very kind and informative from the start. Everything was handled professionally and quickly! It’s made it really easy for us so thank you!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Walker Dunn was recommended by a friend who has recently moved to the area. We had to wait about a couple of weeks from initial contact for the survey to be done, which suggests that WD are busy (always a good sign). Communication was fast, efficient and clear (thanks, Hannah) and we had a 76 page report within 2-3 days. The report was excellent and we are very pleased with the information/advice provided. We would have no hesitation in recommending Walker Dunn to other prospective buyers.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

We recently used Walker Dunn Surveyors…

We recently used Walker Dunn Surveyors for a house survey and were very happy with the service provided. The survey was completed within the promised timeframe, and communication throughout the process was excellent.

The surveyor took the time to call us personally to discuss the report and answer all of our questions, which we really appreciated. They were professional, knowledgeable, and very helpful in explaining everything clearly.

We would definitely recommend their services to anyone looking for a thorough and reliable survey.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Provided a clear explanation of what the survey included and what to expect, were always easy to get hold of, and the report was received within 3 working days of the Survey taking place, as promised.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, they have done a great job and have given all the information in an understandable language.
Everything explained and areas that may need attention highlighted however big or small.
I recommend Walker Dunn Surveyors and I’m going ahead with my purchase.
Thank You.
Pete!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great professional service and quick turnaround.

I recently used Walker Dunn Surveyors and couldn't be happier with the service. Out of all the companies I contacted, they provided the cheapest quote and were by far the fastest to reply to all my emails.

The turnaround time for the survey itself was incredibly quick, and the whole process was handled with great efficiency. I would definitely recommend them to anyone looking for a professional and responsive surveying service!

April 29, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look