The entire process is flawless. I ordered a sound bar system online and then quickly realized I wanted to upgrade that system. WWS made the process easy. The communication and follow up and was amazin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a World Wide stereo customer for 35 years. I have never been disappointed! In an age where customer service has fallen by the wayside, World Wide Stereo continues to provide excellent cust... See more
I had a problem with an item and I was nervous about getting taken care of, but as it turned out, World Wide Stereo made it a simple almost enjoyable process. I want to call out Ira Segall as the best... See more
Fast free shipping, had exactly what I was looking for. Never heard of this company before shopping for my new TV, I'll be sure to shop here again for any other of my electronic needs
Company details
Written by the company
World Wide Stereo stands out nationally for its unwavering dedication to customer satisfaction, boasting certified industry sales and system design specialists ready to provide personalized shopping assistance and expert advice. With over 45 years of excellence, this award-winning technology integration firm operates one upscale retail showroom in Philadelphia and offers a seamless nationwide e-commerce experience. Whether online or in-store, customers receive the same exceptional service. As leaders in consumer electronics, World Wide Stereo proudly represents every brand as an Authorized Seller, ensuring buyers can shop with confidence, receiving top-quality, new merchandise with valid manufacturer warranties and unparalleled support. World Wide Stereo was inducted into the Consumer Technology (CTA) Hall of Fame in 2017 and was nationally recognized as CTA Smart Home Integrator of The Year in 2023.
Written by the company
- Delivering Superior Customer Service since 1979
- 60 Day Money-Back Guarantee*
- Free Shipping on all orders*
- Factory Authorized Dealer
World Wide Stereo Happiness Guarantee
60 Day Money Back Guarantee
The quality of our products is guaranteed. If you are not completely satisfied with your purchase for any reason, you may return or exchange eligible items* in their original condition and packaging within 60 days of receipt of your shipment less applicable shipping and handling costs.
*Please see full details at www.worldwidestereo.com/pages/return-policy
Contact info
140 Domorah Dr, 18936, Montgomeryville, United States
- 1.866.961.7781
- onlinesales@wwstereo.com
- worldwidestereo.com
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Am totally satisfied
Am totally satisfied, good product , good price and good service. Thanks a lot
September 3, 2026
Reply from World Wide Stereo
Thank you, David! We’re so glad you’re happy with the product, value, and service you received. We truly appreciate your support and thank you for choosing World Wide Stereo!
Reply from World Wide Stereo
Thank you, Michael! We’re glad you found the ordering process easy and our pricing competitive.
Do not buy from their Amazon store
Do not buy from their Amazon store, they are selling used items and when you return the item they reject the refund. Customer service lies and says the serial number does not match.
July 28, 2026
Unprompted review
Reply from World Wide Stereo
Hi Michael, we’re sorry to hear about your experience. We take concerns like this seriously and want to look into what happened with your order and return.
World Wide Stereo does not intentionally sell used products as new, and we want to make sure we fully understand the circumstances surrounding your purchase and the issue with the serial number.
Please contact our customer service team directly at 866-961-7781 with your Amazon order information so we can review the transaction and work toward a resolution. We appreciate you bringing this to our attention.
Recent purchase of a Denon receiver
Recent purchase of a Denon receiver
that was a return not a refurb advertised on Ebay as being fully functional with no defects. Turned out World Wide Stereo lied and I was sent a lemon! I sent back for repair to Denon and returned supposedly repaired but had new defects that wern't addressed. This company is truly deceitful and not to be trusted.
I had to file a charge back in order to get a refund. Received threats from World Wide stating they would ban me from Denon and Ebay. Very nasty!
June 29, 2026
Unprompted review
Reply from World Wide Stereo
Tim, we’re sorry for the frustration surrounding your purchase and the experience that followed. This is not the level of service or communication we want any customer to have. There’s no excuse for leaving you feeling that you were treated disrespectfully. We take that seriously and have addressed the situation internally.
Since then, our team has been in touch with you directly. We appreciate you bringing this to our attention and sincerely apologize for the experience.
It was the second time I ordered a…
It was the second time I ordered a McIntosh product from them first time RS-250 no issues. I got an RS-150 & out of the box it would not connect to bluetooth on my iphone or Astell & Kern or Walkman.
They were not very nice on the phone, blamed me & made me pay return shipping.
I will never buy from them again.
Ira if I recall was the man’s name.
Extremely disappointing as it felt like a betrayal in the Hi-fi community :(
January 23, 2026
Unprompted review
Reply from World Wide Stereo
We’re sorry to hear about your experience and, especially, that your interaction with our team left you feeling this way. That’s certainly not how we want a customer to feel when reaching out to us for help.
Our team will often work through some troubleshooting steps to help determine whether an issue can be resolved or if a product needs to be returned, but that process should always feel helpful and respectful.
We truly appreciate your past business with us and are sorry we let you down. We hope we’ll have the opportunity to make it up to you and earn back your trust in the future.
I had a great experience with world…
I had a great experience with world wide stereo. The ordering process was smooth, delivery was on time, and the product quality was exactly as expected. Very happy with the service and support. Would definitely buy from them again.
June 17, 2026
Unprompted review
Fast shipping Well-packaged quality…
Fast shipping Well-packaged quality item as advertised. I will shop here againm
May 27, 2026
Unprompted review
Cancelled my order of JBL BAR 1000xMK2 Speaker
I ordered a JBL BAR 1000xMK2 Speaker system from World Wide Stereo. I also ordered an extended warranty. I received a FedEx shipping Label confirmation and expected delivery date.
Two days later they cancelled the order due to a pricing error. Not the experience I expected.
April 7, 2026
Unprompted review
Reply from World Wide Stereo
George, we’re sorry for the frustration and disappointment this caused. We understand how frustrating it is to place an order, receive shipping confirmation, and then learn that the order had to be canceled due to a pricing error.
We strive to provide a smooth and reliable experience, and clearly we fell short here. We sincerely apologize for the inconvenience and hope we have the opportunity to provide you with a much better experience in the future.
Ira knows an answer
During my chat with Ira S, I got all info an unswers to my questions. She was very helpful and professional.
March 25, 2026
Unprompted review
The entire process is flawless
The entire process is flawless. I ordered a sound bar system online and then quickly realized I wanted to upgrade that system. WWS made the process easy. The communication and follow up and was amazing. They helped me navigate the process and got me exactly what I needed. An amazing team and an amazing product. I will definitely be using World Wide Stereo for all my home needs. Thanks so much
March 2, 2026
Havent recieved my order
March 3, 2026
Great Buying and Installation Experience
My experience began at the Montgomeryville showroom with Dave. He guided me through a variety of options for a new TV/Headset. He was very helpful and professional.
Installation was extremely well done! Bobbie Sue, Anthony and Mason were great! I highly recommend WWS for a wonderful entertainment experience!
February 16, 2026
Unprompted review
Thieves
Thieves. Stole 2000 by not refunding unused kef speakers. Absolute liars. Avoid all all costs.
February 16, 2026
Unprompted review
Items were sent fast and I was informed…
Items were sent fast and I was informed about shipping in real time. I will do a follow up up once I receive it tomorrow
January 2, 2026
Easy and fast service .
January 3, 2026
Quick shipping- Great experience.
Quick shipping. Well-packed quality item as advertised. I will shop here again.
December 1, 2025
Product was in stock and delivered as…
Product was in stock and delivered as scheduled.
December 1, 2025
Happy repeat customer
I have been a World Wide stereo customer for 35 years. I have never been disappointed! In an age where customer service has fallen by the wayside, World Wide Stereo continues to provide excellent customer service. Today I needed a new Amplifier and Mario was so helpful, no pressure at all. He asked about what I wanted, my price range, and he gave me options. After being able to listen to the options, I picked and amplifier I am very happy with. Thank you so much Mario and World Wide Stereo.
November 15, 2025
Unprompted review
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