Company activity
Updated 15 hours ago
This page gives you a detailed overview of how refurbed has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: June 2019.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
3,775
Verified
58
Invited
46,400
Redirected
843
Total reviews from the past 12 months
51,076
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How refurbed got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
May 21, 2024
3 profiles merged into refurbed because they were about identical domains.
refurbed's TrustScore became 4.7 after this profile merge (previously 4.7).
List of profilesMay 17, 2024
5 profiles merged into refurbed because they were about identical domains.
refurbed's TrustScore became 4.7 after this profile merge (previously 4.7).
List of profilesReply behavior
How refurbed replied to negative reviews in the past 12 months
refurbed’s flagging activity
How frequently refurbed flagged their reviews in the past 12 months
What's a flagged review?
refurbed may flag a review if they think it's in breach of Trustpilot's guidelines.
refurbed selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- refurbed flagged 890 of their reviews a total of 892 times.
- 2% of those cases turned out to be invalid.
*Data doesn’t include the 13 flagged reviews that Trustpilot is currently investigating.
What happened to the 890 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
105
Reviews removed from trustpilot.com
785
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by refurbed
25
Reviewer resolved the breach of Trustpilot's guidelines
80
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
781
Reviewer didn't resolve the breach of Trustpilot's guidelines