ReFly Reviews 

3,337
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

This gives us some hope that we will get some compensation for our stress and inconvenience. First we were hesitant because we had two bad experiences with airlines just this summer. Hopefully you can... See more

Rated 1 out of 5 stars

I am extremely disappointed with ReFly. They successfully collected flight compensation from British Airways on my behalf, but they are keeping my money. I have sent several emails requesting my funds... See more

Rated 5 out of 5 stars

I contacted this company to help me claim compensation for my delayed flight. The process was simple, fast, and easy to follow. The team was very friendly, professional, and kept me updated throughout... See more

Rated 4 out of 5 stars

Everything was reasonably straightforward. The only thing I'm not clear about is if Refly received the attachments I sent. These are important to our case. I'm hoping it works, and that we get a refu... See more

Company details

  1. Legal Services

Written by the company

Flight delayed, cancelled, or missed a connection? You could be entitled to up to €600 per passenger under EU law. Refly is your trusted partner for flight compensation. We make the process simple, fast, and stress-free. Our team checks your eligibility, handles the paperwork, and manages the entire claim on your behalf — including legal action if necessary. With our no win, no fee policy, you only pay if we successfully recover your compensation. No upfront costs. Our legal experts deal directly with the airlines, so you don’t have to. From delays and cancellations to missed connections and denied boarding, we fight to ensure you receive the compensation you deserve. Simple process. Professional support. Real results.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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4.1

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(3,337)

3,227 reviews in the last 12 months

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Rated 1 out of 5 stars

Collected my British Airways money but refuse to pay me or reply!I am extremely disappointed with ReFly

I am extremely disappointed with ReFly. They successfully collected flight compensation from British Airways on my behalf, but they are keeping my money. I have sent several emails requesting my funds and an update, but they completely refuse to respond. It is impossible to get a breakthrough with their customer service. Do not use this service unless you want your money held hostage. I want my payout immediately.

October 15, 2025
Unprompted review

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