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Hello Simple, Bye Bye Scooping. De eerste automatische kattenbak die het écht simpel maakt.
Niet Goed = Geld Terug
Jodenbreestraat 25, 1011NH, Amsterdam, Netherlands
4.2
495 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
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Reply from Revo-loo
It is wonderful to hear that you are enjoying the convenience compared to a traditional litter box! Making daily scooping a thing of the past is exactly what we aim for. We hope it continues to make life easier for you and your cat.
Afik van Team Revo-loo
We have the entire set, toilet waterbowl and feeding system. All works fine yet not to the level you expect at this prices. Never a notification when our Luna drinks or eats. The app can't be used by 2 persons from the same family. Washing the toilet and getting rid of the water is not so easy. At this price we did expect more.
Reply from Revo-loo
That is a pity, especially when you invest in the complete set. To receive specific notifications when Luna eats or drinks, she needs to wear the included RFID collar. Regarding the app, it currently only supports one main user to control the devices. We understand this limitation is not ideal for families. We also appreciate your feedback on the cleaning process. Please keep in mind that we offer a 50-day trial period. If you are not completely satisfied, you can return the cleaned devices within this timeframe. Please reach out to our customer service directly so we can assist you further with the setup or a return.
Team Revo-loo
Do not trust this company they are scammers. Me and my girlfriend have ordered the litter box and it is of very cheap quality. It will work for a few weeks but after 3 months starts to tear down and shows malfunctions. I have been in contact with the company for weeks now and they are not willing to help or support in any way. They are also illegal because by law it says that if a product shows malfunctions within six months to a year the seller should come with a solution to fix it. They have not come up with a solutions in our case and we are here with a broken litter box. Also they promise a lot of extra things like free cat food and toys, but they will not deliver this unless you pay them a big a shipment fee. Very very dissapointed.
edit1:
I will contact customer suport see what happens but this proces has been going on for about 3 months now. Will keep this post updated.
edit2:
revo-loo has now send me a new drum with a better rubberband which is great. Still not happy with how they treated me and my girlfriend. We bought this drum in a black friday deal were lots of free stuff was promised. None of this stuff was send to us and they took no responsibility to fix this. If you wanna order with this company it is safe to do so but you must be willing to have endless discussion with the company if anything is wrong. Also they use scammer advertisement to bait you in so watch out of that. Last point: even though they fixed everything the quality of the drum is not worth what you are paying for it.
Reply from Revo-loo
It is good to hear that the new drum is working well. We understand your frustration regarding the missing promotional items from the Black Friday deal. Any promised gifts should absolutely be sent to you completely free of charge if they were missing from your initial delivery, as far as I can see this was done completely. Please reach out to our customer service directly with your order details so we can arrange the shipment of these missing items for you if you are missing anything.
Team Revo-loo
Reply from Revo-loo
We are thrilled to hear that you think it's the best litter box ever! Enjoy the extra free time without the daily scooping.
Team Revo-loo
Reply from Revo-loo
We are glad to hear you are consistently happy with our service and that your order arrived quickly. Enjoy!
Team Revo-loo
The overall was a nice experience. I bought a cat mat for my reveloo cat box and it is working perfectly.
Thank you
Reply from Revo-loo
Thank you for your review! We’re glad to hear that your cat mat works perfectly with your Revo-loo cat box and that you had a positive experience 😊
With kind regards,
Team Revo-loo
After 3 weeks using the Revo-loo I am really pleased. I don't say this often but this product is really good. It lives up to its advertising jingle - Simple. They have responsive Customer service and good safeguards to keep my cat safe. Sorry to say I don't like the App and do not recommend using it. The literbox keeps its promise of being simple, effective and easy to use.
Reply from Revo-loo
Thank you so much for sharing your experience! 😊
We’re really glad to hear that the Revo-loo is living up to its promise and that your cat is safe and happy 🐾.
We appreciate your honest feedback about the app, we’re always looking to improve and will take this into account for future updates.
Thanks again for your review and for trusting Revo-loo!
We bought the litter box over a year ago now and it’s still working great!!
Our cats are accustomed to it and it makes all our lives much easier since we only have to replace the bag every 1-2 weeks.
We did have to reorder some of the parts but that was through normal wear and tear (like the rubber band used to secure the bag) but we do like that we can just buy all the parts from the website itself (like the bags as well)
I’d recommend it to anyone who has cats, after a year it’s still holding up great!
Reply from Revo-loo
Thank you for your review!
We’re thrilled to hear that the Revo-loo is still working great after more than a year and that it makes life easier for both you and your cats. It’s also great to know that replacing parts through normal wear and tear has been simple with our website.
We really appreciate your recommendation and hope you continue to enjoy the Revo-loo!
Team Revo-loo
We've had the Revo-loo Automatic Litter Box for about a week now. So far, yeah, it's fantastic! I have developed a back hernia that makes cleaning the litter box very painful. I looked for options and thanks to Bright, found Revoloo! Simple, well designed, no nonsense type of automatic litter box. I love that any bag can be used and I'm not beholden to buy theirs, though theirs is very good. It doesn't have a crazy amount of sensors to throw out error messages.
My cats got used to it very quickly, though I do have kind of easy going Maine coon girls.
We used wood pellets before, moved to "World's Best Cat Litter Multi-Cat" and that seems to be working very well. Cats transitioned easily, but they are pretty good about using the litter box even when being passive aggressive about seeing the bottom of their dry food bowl xD .
We love this litter box so far! Wish I could adjust how far it rotates after a cleaning to make the litter perfectly even (small point).
The app is useful but can use some refinement. Setting up pets, setting up the litter box itself was all not super intuitive and the instructions were slightly out of date. But we figured it out and it's well worth the effort!!! Beautiful in our room, Beautiful engineering, We are happy. (so far 1.5 weeks in)
Reply from Revo-loo
Thank you so much for your detailed review!
We’re thrilled to hear that the Revo-loo is making life easier for you, especially given your back hernia. That’s exactly the kind of relief we hope to provide. It’s great to know your Maine Coon girls adapted quickly and that you’re happy with the flexibility in litter choice.
We appreciate your feedback on the rotation adjustment and the app setup; these are valuable insights that help us improve future updates. It’s wonderful to hear that the design fits nicely in your room and that you’re enjoying the engineering behind it.
Thank you again for sharing your experience. We’re so happy that you and your cats are enjoying the Revo-loo!
Team Revo-loo
I bought an automatic cat litter box and it was quite good. However one of our cats did not like it so we needed to return the product. They were very helpful during the return process.
Reply from Revo-loo
Hi Sertan,
Thank you for your review and for giving our automatic litter box a try. We're sorry to hear that one of your cats didn't take to it – as we know, our feline friends can be quite particular!
We're glad we could assist you with the return process and appreciate your kind words. If there's anything we can help with in the future, don't hesitate to reach out!
Kind regards,
Team Revo-loo
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